Create a survey for customer

Generate a high-quality Customer survey in seconds with Specific. Browse our curated collection of Customer survey generators, templates, examples, and expert blog posts—all powered by our advanced AI survey tool for Customer feedback. All tools on this page are part of Specific.

Why use AI for Customer surveys?

If you've created surveys the traditional way, you know it’s slow, repetitive, and the questions often fall short. With an AI survey generator like Specific, you sidestep the tedious manual setup while unlocking a smarter, more conversational feedback experience. Just look at how the approaches stack up:

Here's the bottom line: AI-powered Customer surveys routinely outperform traditional ones on engagement, completion rate, and answer quality. For example, AI survey generators have been shown to achieve a 70–90% completion rate, compared to just 10–30% with manual surveys [1]. Abandonment rates drop, and you get richer, more actionable responses [2].

Specific isn’t just an AI survey maker—it delivers best-in-class conversational survey experiences. Both you and your customers benefit: You ask better questions, and they feel truly heard, not interrogated. You can create a Customer survey from scratch in minutes using our AI survey generator.

Designing questions for Customer insights

If your questions are fluffy, so is your data. That’s why Specific’s AI helps you craft more effective Customer survey questions—like a research expert, not a random generator. Take a look at these real-world examples:

With AI-powered Customer survey tools like Specific, you avoid vague language, confusing scales, or bias. Our expert AI picks up on ambiguous responses, skipping the one-size-fits-all trap and delivering questions that dig for clarity, specifics, and emotion. And we don’t stop there: every question includes logic for relevant, automated follow-ups (see below) to keep the conversation on track and insightful.

Tip: As you design questions—whether manually, in our AI editor, or elsewhere—always aim for clarity, action, and empathy. Remove jargon. Ask for concrete stories or examples when possible. Want more inspiration? Browse our Customer survey templates and examples for proven ideas.

Automatic follow-up questions powered by AI

Here’s what makes conversational surveys for Customers different: AI-generated follow-up questions. Instead of collecting half-baked, unclear responses and moving on, Specific listens in real-time and probes for context just like a great interviewer.

• Example if you skip follow-ups:

  • Q: Why did you rate your satisfaction as a 5/10?

  • A: “I just wasn’t happy.”

  • (No follow-up means you never find out why…)

• Example with Specific’s follow-up:

  • Q: Why did you rate your satisfaction as a 5/10?

  • A: “I just wasn’t happy.”

  • AI: “Could you tell me more about what specifically made you unhappy?”

  • A: “The wait time was too long, and the staff didn't explain the process.”

This real-time probing leads to richer, more detailed answers—and a more natural, engaging conversation. No more emailing Customers after the fact trying to clarify; automated follow-ups handle that instantly, saving everyone time and yielding clearer insights [3]. Learn more about how these follow-ups work in our AI-powered follow-up overview.

If you haven’t experienced this before, I urge you: try building a Customer survey in Specific and see just how much more complete your feedback becomes.

AI-powered analysis of Customer survey responses

No more copy-pasting data: let AI analyze your Customer survey instantly.

• Get instant summaries and actionable insights from every Customer response—AI survey analysis makes your data meaningful within seconds.

• AI instantly detects key trends and recurring issues—no more scrolling through endless spreadsheets.

• With Specific’s chat-with-AI feature, you can dig deeper, asking tailored questions like “What do unhappy Customers complain about most?” or “How do repeat users describe our value?”

This is what sets automated survey feedback apart: hands-free, always-on analysis. Stop wasting hours—and start discovering patterns with automated survey insights and instant, AI-powered Customer survey analysis.

Create your Customer survey now

Unlock richer feedback and higher engagement with conversational, AI-generated Customer surveys—designed, delivered, and analyzed with expert precision. Start transforming your insights today.