Survey template: User survey about onboarding experience

Struggling to design a User onboarding experience survey that actually gets responses? Try this AI survey template and see how effortlessly you can collect insightful feedback with Specific’s conversational tools.

What is a conversational survey and why AI makes it better for users

Getting honest, actionable feedback about user onboarding is tough. Most companies put together long forms, only to end up with low engagement, incomplete data, and minimal insight. In fact, traditional survey methods often yield response rates between 5% and 30%—anything higher is considered excellent, but few achieve that benchmark.[1] We see this all the time: you send a survey, cross your fingers, and hope for a miracle.

Here’s where a conversational survey shines. Unlike static forms, a conversational survey feels like a real, back-and-forth chat. Users respond more naturally, so you get richer answers and higher completion rates. It’s especially powerful for onboarding feedback, where understanding the “why” behind each answer makes the difference. That’s why our AI survey template isn’t just a questionnaire—it's an interactive conversation tailored to your goals.

Let’s look at the difference:

Why use AI for user surveys?

AI survey generators, like the ones we offer at Specific, use advanced algorithms and expert best practices to build engaging, adaptive surveys. Our AI survey builder learns from each answer, follows up, and keeps respondents interested. This approach dramatically boosts completion rates and gives you a clear edge over plain old forms.

Plus, the experience isn’t just better for the respondent—it’s easier for you, too. Building a survey is as simple as chatting. Want to see all the best question examples? We’ve even broken down the best questions for user onboarding experience surveys on our blog.

Specific’s platform leads the field in conversational surveys. Everything’s seamless: no clunky forms, no drop-offs—just a smooth flow that respects the user's time and delivers the data you actually need.

Automatic follow-up questions based on previous reply

Have you ever received a vague response like, “The onboarding was okay” and wished you could ask a follow-up on the spot? That’s a core problem with traditional surveys. If you want a full picture, you end up following up by email or missing out on details entirely.

Specific solves this with automated AI follow-ups. The survey feels like a real conversation—our system builds on each response, asking targeted questions in real time, just like an expert interviewer would. It saves an enormous amount of time and reveals insight you’d otherwise miss.

• User: "I got stuck during onboarding."

• AI follow-up: "Which part of the onboarding process was unclear or caused you to get stuck?"

• User: "The instructions made sense, but I still had questions."

• AI follow-up: "What kind of questions did you have? Was there something missing from the instructions?"

Without these real-time follow-ups, you end up with unclear or incomplete feedback. This new concept of dynamic probing is the reason you should try generating an onboarding survey with Specific—you’ll immediately notice the difference compared to old-school forms or templates. If you’re ready to go beyond static forms, create your own custom AI survey from scratch after trying our preset.

These on-the-fly follow-ups transform the survey into a true conversation—making it a conversational survey in every sense.

Easy editing, like magic

We all know how tedious editing surveys can be. With Specific’s AI survey editor, it’s refreshingly simple: just type your desired change in plain language—“Add a question about the sign-up email,” or “Make the tone more encouraging”—and the AI handles the updates in seconds. No wading through complicated settings or redesigning forms from scratch. You’re always in control, and the AI takes care of the legwork.

It feels like magic, but it’s just cutting-edge technology doing the heavy lifting so you can focus on what matters: collecting amazing insights that improve user onboarding.

Delivering your survey to users

Even the best survey won’t help if it never reaches your audience. Specific gives you two versatile ways to deliver your AI survey template, each tailored for different user onboarding scenarios:

• Sharable landing page surveys – Perfect for sending to new users via onboarding emails, help desk follow-up, or social media. You get a dedicated link that works anywhere, and users can complete the survey on their phone or laptop just like a chat.

• In-product surveys – Ideal for collecting onboarding feedback right inside your app or SaaS product. Trigger a survey as users complete key milestones (like first login or completing a tutorial) and catch their impressions in the moment.

For most onboarding use cases, in-product is a home run: it feels natural, is unobtrusive, and you catch feedback while it’s fresh. But both methods are just a click away in Specific—so you’re covered however you want to connect with your users. Need help deciding? Check our guide to creating a user onboarding experience survey for more ideas.

Effortless analysis of survey responses using AI

Once you collect responses, analyzing them shouldn’t be a chore. Specific’s AI-powered survey analysis instantly summarizes user feedback, detects major trends, and turns responses into actionable insights—no spreadsheets or endless copy-paste required. Features like automatic topic detection and the ability to chat directly with the AI about your results make it easy to get answers fast. Curious how it works? Here’s a step-by-step on how to analyze user onboarding experience survey responses with AI.

This is what analyzing survey responses with AI should feel like: Light, insightful, and immediately useful—everything you wish old survey analytics could be.

Use this onboarding experience survey template now

Get richer user insights and boost engagement with a conversational AI survey template that adapts to your users—see what makes Specific stand out today.