Survey example: User survey about onboarding experience

This is an example of an AI-powered user survey about onboarding experience—see and try the example.

Most of us struggle with creating user onboarding experience surveys that are actually useful, with clear feedback and enough context to act on.

Specific is a leader in conversational AI surveys, combining smart question flow and powerful analytics for effortless research and better decision-making. All the survey tools on this page are part of Specific.

What is a conversational survey and why AI makes it better for users

Let’s face it: making a great user onboarding survey is harder than it looks. Getting users engaged and collecting actionable feedback—without overwhelming them—takes more than just a few questions in a Google Form. Traditional surveys often feel like a chore, leading to low response rates and thin answers.

AI survey generators, like what we use at Specific, completely flip the script. Instead of a static form, you launch a real conversation. The AI adapts to what users share, asks relevant clarifications, and feels more like a helpful guide than an interrogation. This kind of AI survey example helps capture richer context and actually keeps users engaged—crucial for onboarding research.

Here’s a quick comparison:

Why does this matter? Studies show that online survey response rates tend to be just 10% to 30%—and they’re falling fast, with data quality suffering as a result. The integration of AI into surveys not only boosts engagement but also increases the quality and richness of your feedback, thanks to personalized questions and fast analysis. AI survey tools like Specific offer a best-in-class user experience for both survey creators and respondents, making conversational surveys practical and impactful for onboarding research. [1] [2]

Why use AI for user surveys?

• Saves hours building, editing, and analyzing surveys

• Raises engagement and completion rates due to natural feel

• Brings out specifics you’d miss in forms—crucial for onboarding questions

• Lets you dig deeper with automated, context-aware follow-up

You can learn more about how to create engaging questions for user onboarding surveys or see how easy it is to build one yourself with an AI survey generator.

Automatic follow-up questions based on previous reply

One of the smartest features in Specific’s conversational surveys is its ability to ask instant, tailored follow-up questions based directly on what a user just said. Instead of a flat “thank you,” the AI probes like an expert interviewer—clarifying, digging deeper, and capturing details that would otherwise slip by. This is a huge step up from relying on static forms or laboriously following up with emails later.

• User: “The tutorial was confusing.”

• AI follow-up: “What part of the tutorial felt confusing or unclear?”

• User: “It took me a while to set up my profile.”

• AI follow-up: “Which steps during the profile setup felt slow or difficult?”

If you don’t have these follow-ups, you end up with answers that are too generic—making real user insight almost impossible. You can see more about Specific's automatic AI follow-up feature here. Try generating your own survey and experience just how much richer and clearer the data becomes.

Why does that matter? Because these follow-ups turn a one-way questionnaire into a real conversation—a truly conversational survey.

Easy editing, like magic

Editing or tweaking your survey shouldn’t require starting from scratch. With Specific, you simply chat with the AI and explain what you want changed—add questions, adjust tone, change follow-up intensity, or reword something. The AI handles the structure and does all the busywork, updating your survey instantly. It’s like having an expert editor on call, and you can iterate in seconds. Learn more about how effortless this is with our AI Survey Editor.

Flexible delivery: landing page or in-product survey

How you deliver your survey makes a big difference. For user onboarding experience feedback, the two primary options in Specific are:

• Sharable landing page surveys – Great for emailing users after onboarding, posting the survey to a Slack group, or sharing post-launch to gather feedback at scale.

• In-product surveys – Perfect for catching users in the moment, right after they’ve completed onboarding or finished a milestone inside your app. You get more immediate and relevant answers, and users don’t even have to leave your product to give feedback.

For onboarding experience surveys with users, we often see the best results by triggering an in-product survey right after onboarding is completed to capture raw impressions, or using a landing page for post-onboarding follow-up. Get the full details on both methods here and here.

Instant AI survey analysis and automated survey insights

Once responses are in, the AI does the heavy lifting. Specific instantly summarizes feedback, detects the main topics, and spots recurring themes—so you don’t have to wade through spreadsheets. You can even chat directly with the AI about your onboarding survey results for quick, actionable insights. No manual coding, no pivot tables—just instant clarity. Learn more about AI survey analysis or see a step-by-step guide on how to analyze user onboarding experience survey responses with AI.

See this onboarding experience survey example now

Jump in and see how this AI-powered conversational survey works for onboarding feedback—get richer, more actionable insights from users and discover a new standard for user surveys in minutes.