Survey example: Inactive Users survey about reactivation incentives

This is an AI survey example about Reactivation Incentives for Inactive Users—see and try the example to see how a modern, conversational survey works in practice.

Building effective Inactive Users Reactivation Incentives surveys is a known challenge. Low engagement and unclear answers make it hard to learn what really works to win users back.

At Specific, we focus on making conversational, AI-powered surveys that actually spark engagement and deliver the full context needed for actionable insights. Every tool on this page is part of the Specific platform.

What is a conversational survey and why AI makes it better for inactive users

Inactive users are tough to reach—response rates for these groups can drop sharply, and traditional form-based surveys often fail to capture deeper motivation. Manual surveys are time-consuming to build and rarely adapt as the conversation unfolds, which makes it easy to miss crucial feedback or context.

With an AI survey generator, you create surveys by chatting, not just filling forms. The AI instantly crafts targeted questions and adjusts its approach on the fly, so your survey feels natural, like a real conversation rather than an interrogation. For Inactive Users, this is key: the interaction is lighter, less of a chore to complete, and genuinely more engaging.

Manual vs. AI-generated surveys

Why use AI for Inactive Users surveys?

• Response rates suffer with classic forms—nonresponse often tops 40%, which leads to biased, unreliable results. Conversational surveys feel more engaging and adapt to the user, which can boost participation and data quality. [1]

• Personalized invitations and interactive flows can increase response rates by up to 15%, making a real difference in high-stakes survey efforts. [2]

Specific is purpose-built to deliver this best-in-class conversational experience. Read about the best questions for inactive users surveys or check out our AI survey builder if you want to create your own.

Automatic follow-up questions based on previous reply

With Specific’s AI follow-up questions feature, the survey doesn’t just ask one static question after another—it adapts in real time. If a user says something vague or interesting, the AI dives deeper, probing for clarity or more detail like a skilled interviewer. This gets you richer insights and far fewer “I don’t know” or generic answers.

Without smart follow-ups, surveys often hit dead ends:

• Inactive user: “I stopped using the app because it got boring.”

• AI follow-up: “Can you share what would make the app feel more engaging or interesting for you?”

That’s the difference—follow-ups turn unclear replies into actionable detail, saving you from tedious back-and-forth by email (and saving your users from frustration). These aren't scripted: each follow-up is personalized in real time, based on responses and context.

Try generating your own survey and you’ll see how natural and conversational the experience feels. The follow-up logic is what elevates this into a truly conversational survey, driving both clarity and engagement.

Easy editing, like magic

Editing an AI-powered survey with Specific is as easy as chatting. Just tell the AI in plain language what change you want—add a question, tweak the tone, change the order—and in seconds it’s done. No wrestling with complex survey logic. The AI brings expert-level nuance to your edits, letting you focus on strategy, not structure. Learn more about our AI survey editor.

Shareable links and in-product delivery for inactive users

You can deliver your Reactivation Incentives survey in the way that best fits your audience:

• Sharable landing page surveys are great for emailing or messaging to users you want to win back. Quick to distribute, accessible from any device.

• In-product surveys let you reach users as soon as they return or become active again, automatically prompting them inside your product or website for higher relevance.

For Inactive Users, landing pages are often the best starting point—catching people in their inbox or preferred communication channel just as you’re offering them a reason to return. But combining both gives you maximum coverage for boosting reactivation success.

If you want step-by-step help with setup, check out our guide on how to create an inactive users survey about reactivation incentives.

Automated AI survey analysis with instant insights

Once your responses start coming in, Specific’s AI survey response analysis kicks in—summarizing feedback, detecting key themes, and tracking patterns across your data so you never have to dig through spreadsheets. It’s all automatic and fast: just open the analytics and you’ll see an instant understanding of what (and who) is driving reactivation.

Go even deeper by chatting with the AI about your results, slicing the feedback by motivation or incentive, and surfacing “aha!” themes with ease. To learn more, check our full rundown on how to analyze Inactive Users Reactivation Incentives survey responses with AI.

This is what modern AI survey analysis and automated survey insights look like—speed, clarity, and zero manual effort.

See this Reactivation Incentives survey example now

See this conversational survey example in action—analyze how Specific makes follow-up, editing, and AI-powered insights effortless.