Survey example: Hotel Guest survey about in room technology

Create conversational survey example by chatting with AI.

This is an example of an AI survey for hotel guests about in-room technology. If you want to discover the real needs and frustrations of your guests, try this conversational survey—see and try the example.

Designing effective hotel guest in-room technology surveys is tough. Most forms get ignored, or guests only answer superficially, leaving you with patchy data and little insight.

Specific provides AI-powered conversational surveys and tools to capture deep feedback from hotel guests. Every tool here is built by Specific, the authority on AI survey technology and guest research.

What is a conversational survey and why AI makes it better for hotel guests

Building a hotel guest in-room technology survey is easy in theory—but we know guests often skip, rush, or abandon long forms. The real challenge is capturing authentic, detailed feedback that helps improve guest experiences and in-room technology adoption.

AI survey generators change the game. Instead of static, rigid forms, you launch a smart, conversational survey that adapts in real time. The result? A natural, mobile-friendly chat that keeps guests engaged, clarifies their responses, and increases completion rates.

How is this different from traditional surveys? Well, in classic surveys you get one shot at a question. If a guest gives a vague answer, you’re stuck. With AI-generated surveys, guests get follow-up questions that clarify and dig deeper right away. And it’s all automatic.

Manual Survey

AI-Generated Conversational Survey

Pre-set questions only

Dynamically generated questions follow up for clarity

Often low engagement

Feels like a conversation—higher completion and better answers

Static experience

Personalizes flow and adapts to responses

Manual review required

Instantly analyzed and summarized by AI

Why use AI for hotel guest surveys?

  • AI survey examples deliver completion rates as high as 70–90% compared to just 10–30% in traditional surveys—because they adapt and make the conversation feel personal. [1]

  • Guests are more likely to give honest, thoughtful feedback when it feels effortless and intuitive.

Specific’s conversational surveys set the standard for user experience. Guests see a friendly chat, not a boring form, making it easier for them to share what works—and what doesn’t—about in-room technology. For a deeper dive, check out what are the best questions for an in-room technology survey.

Automatic follow-up questions based on previous reply

Getting to the heart of a guest’s experience requires more than just asking surface questions. Specific’s AI surveys automatically generate follow-up questions, in real time, that respond to what the guest just said. This means you gather richer, more precise insights with zero manual chasing or back-and-forth.

Without smart follow-ups, you risk ending up with vague or incomplete answers:

  • Guest: "The TV was fine."

  • AI follow-up: "Could you share more about what you liked or disliked about the TV setup in your room?"

This is a big deal. Instead of replying by email days later—or worse, just ignoring the feedback—our AI acts instantly, making sure every response is clear and genuinely useful. Traditional surveys missed this nuance; conversational AI surveys get it right every time. Want to see how it works? Give it a try and feel the conversation yourself or read more about automatic AI follow-up questions for more details.

Follow-ups are what make a conversational survey feel like a real conversation, not just another form.

Easy editing, like magic

Need to change a question, adjust tone, or update survey logic? With Specific, you simply chat your changes—no clunky forms, no technical hurdles. The AI survey editor understands what you want, offers expert suggestions, and updates your survey in seconds. All the tedious tweaking is handled for you.

Create new questions or tweak existing ones—AI takes care of expert wording and logic, freeing you to focus on insight, not formatting. It’s as easy as messaging a colleague.

Flexible delivery: landing page or in-product

You can launch your hotel guest in-room technology survey exactly where it fits best. Specific offers two options, both optimized for engagement:

  • Sharable landing page surveys: Instantly get a link guests can complete from email invitations, QR codes in rooms, or post-stay messaging.

  • In-product surveys: Seamlessly integrate a conversational survey into your hotel app or guest portal—perfect for real-time feedback about in-room tech the moment guests interact with it.

We usually recommend landing page surveys for hotel guest in-room tech feedback—guests can access it on any device, before, during, or after their stay. But if your property has an integrated guest app, in-product surveys make feedback seamless at the exact point of use.

AI-powered analysis: instant insights, no spreadsheets

Analyzing survey responses with AI is a game changer. Instead of slogging through spreadsheets, Specific automatically summarizes what guests said, spots trending topics, and highlights actionable feedback. With features like automatic topic detection and the ability to chat directly with AI about survey results, you get actionable survey insights instantly. Learn more about how to analyze hotel guest in-room technology survey responses with AI.

If you’re after speed and clarity—AI survey analysis is the new standard.

See this in-room technology survey example now

See how a real AI conversational survey uncovers what actually matters to your guests about in-room technology. Get richer context, higher participation, and rapid insights—start with a proven example (or create your own custom survey from scratch with the AI survey generator).

Try it out. It's fun!

Sources

  1. Hoteldive.com. J.D. Power Study: 40% of hotel guests consider smart TVs/streaming essential.

  2. Hospitalitytech.com. Majority of hotel guests use in-room smart TVs.

  3. Wifitalents.com. In-room tech stats: 75% want to control temp/lighting, 71% prefer smart rooms.

  4. Superagi.com. AI-powered survey engagement/completion rates outperform traditional surveys.

Adam Sabla - Image Avatar

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.