Best questions for workspace admins survey about onboarding experience

Here are some of the best questions for a Workspace Admins survey about onboarding experience, along with tips on how to create them. If you want to build your own survey fast, Specific lets you generate a Workspace Admins onboarding survey in seconds—just describe your goal and the AI does the rest.

Best open-ended questions for workspace admins onboarding surveys

Open-ended questions are your go-to for revealing the “why” behind feedback. They encourage honest, detailed answers and help you spot patterns or problems you’d otherwise miss. Use these to capture nuance and stories, especially when you want actionable insights.

1. What was the biggest surprise (good or bad) you encountered during your first weeks as a workspace admin?

2. Can you describe a moment when the onboarding process made your job easier or harder?

3. What key information or resources did you wish you had earlier in your onboarding?

4. How well did our onboarding materials match your actual needs as a workspace admin?

5. Describe a challenge you faced during onboarding and how you overcame it.

6. What support (from people or tools) helped you most as you started your role?

7. If you could change one thing about our onboarding, what would it be?

8. Were there any gaps between what was explained and what you experienced? Please share details.

9. How did the onboarding process affect your confidence in managing workspaces?

10. Is there anything you would add to help future workspace admins succeed?

Well-crafted open-ended questions are especially powerful when paired with follow-ups—Specific’s conversational surveys shine here, keeping the feedback authentic, in-depth, and easy to analyze. Organizations using AI-powered, conversational surveys reported up to a 50% improvement in response rates for employee feedback, and 85% of HR leaders say AI helps craft more impactful surveys. [4]

Best single-select multiple-choice questions for onboarding experience

Single-select multiple-choice questions are great for quantifying trends or starting a conversation. If your goal is to compare results across admins or get quick, structured input, these are essential. Often, it’s easier for people to click an answer and then explain why if you keep digging with a follow-up. Here are three examples you can use:

Question: How would you rate the clarity of the onboarding process for workspace admins?

• Excellent

• Good

• Average

• Poor

Question: Which resource was the most helpful during your onboarding as a workspace admin?

• Documentation/Guides

• Training Sessions

• Peer Support

• Other

Question: How confident did you feel in your responsibilities after completing onboarding?

• Very confident

• Somewhat confident

• Not very confident

• Not at all confident

When to follow up with "why?" A multiple-choice answer gets you direction, but a follow-up unlocks the context. If someone selects “Average” or “Peer Support,” ask: “Why did you pick that?” You’ll often surface practical stories or pain points—the gold for improvements.

When and why to add the “Other” choice? Always consider “Other” when you’re unsure if your options cover every possible answer. Many of the most useful insights come from respondents explaining what you didn’t anticipate. Follow up with “Please specify” for richer answers.

Should you use an NPS question?

NPS (Net Promoter Score) asks: “How likely are you to recommend this onboarding process to another workspace admin?” It’s a proven benchmark for overall satisfaction—and, crucially, it’s easy to compare over time or across teams. For workspace admins, a high NPS signals your onboarding isn’t just adequate, it’s delightful—or, if it’s low, it’s a red flag for change. If you want to try a turn-key NPS survey for workspace admins onboarding, generate an NPS survey with Specific instantly.

The power of follow-up questions

Specific’s automated follow-up questions take surveys to the next level. AI-generated probing lets you explore answers in real time—just like a great interviewer—so you get full context. It saves enormous time (no more chasing admins by email) and provides clarity where form responses often fall short. That’s a big reason why AI-powered surveys see completion rates of 70–90%, way ahead of static forms [1].

• Workspace Admin: “Onboarding was okay—I got through it, but some things were unclear.”

• AI follow-up: “Could you tell me which parts felt unclear or needed more explanation?”

This small nudge gets right to the area that needs attention and avoids guessing in your action plans.

How many follow-ups to ask? Usually, 2–3 targeted follow-up questions are perfect for getting to the “why”—enough to clarify without dragging out the conversation. With Specific, you can set this up so admins breeze through, and the AI moves on once you have enough detail.

This makes it a conversational survey. Instead of a boring checklist, follow-ups make the survey feel like a real conversation—keeping people engaged and honest.

AI-powered response analysis is straightforward—see this article on how to analyze onboarding survey responses with AI. The extra context from follow-ups is easy to process using AI, turning all that nuance into actionable findings.

Automated follow-ups are a new concept—try generating a survey and experience the difference firsthand.

How to prompt ChatGPT (or other GPTs) for better workspace admin onboarding survey questions

Writing a great prompt gets you better questions, every time. Start with:

Suggest 10 open-ended questions for Workspace Admins survey about Onboarding Experience.

If you want sharper results, always add context—such as your goals, team size, or any specific onboarding changes you want to test. Here’s how a more detailed prompt looks:

We just revamped our onboarding process for workspace admins and want to uncover hidden friction points. Suggest 10 open-ended questions that focus on pain points, confidence levels, and resource gaps. Respond in a friendly, professional tone.

Once you have a question set, ask ChatGPT to organize them for clarity:

Look at the questions and categorize them. Output categories with the questions under them.

Now, pick the categories you care about the most and dig deeper:

Generate 10 questions for categories: Confidence, Resource Gaps, Clarity of Guidance.

This approach warms the AI up and always delivers higher quality results than one-shot prompts. You can get started right away in Specific’s AI survey generator and refine as needed.

What is a conversational survey?

A conversational survey feels like a real chat, not a cold, static form. Each answer a respondent gives shapes the next question, making every interaction personal and dynamic. This kind of flow isn’t just more enjoyable for workspace admins—it unlocks richer detail and more honest responses. And there’s data to back it up: AI-powered surveys deliver completion and data quality rates far above traditional surveys [1][2][3].

Here’s a quick comparison:

Why use AI for workspace admins surveys? You get deeper engagement, higher quality data, and valuable context for every answer. Surveys built with AI are faster to create, easier for respondents, and instantly ready to analyze. AI accelerates the path from feedback to action—and our research shows it increases data quality, with 95% accuracy in sentiment analysis [3].

If you want to discover how easy this is, check out our step-by-step guide to creating a workspace admin onboarding experience survey—or just launch one using our AI survey builder.

Specific’s AI conversational surveys offer the best user experience for both survey creators and workspace admins, making the process natural, engaging, and incredibly productive. If you want to see more AI survey examples, our resource hub has plenty.

See this onboarding experience survey example now

Generate your workspace admins onboarding survey instantly—unlock more honest feedback, smarter follow-ups, and actionable insights with the power of AI conversational surveys from Specific.