Survey template: Patient survey about imaging services experience

Getting meaningful feedback from patients about their imaging services experience is tough—conversational AI surveys are the breakthrough we’ve all been waiting for. Take your feedback strategy to the next level with Specific’s powerful AI survey template for patient imaging services. Try it and see real insights emerge instantly.

What is a conversational survey and why AI makes it better for patients

Let’s be honest: traditional patient surveys about imaging services usually fall flat. You send a form, wait weeks for responses, and end up with a few vague answers that don’t offer much direction. This problem is universal—creating engaging surveys that drive both higher response rates and better data quality is a challenge almost every healthcare provider faces.

Conversational surveys flip the script. Instead of making patients jump through hoops with static multiple-choice forms, they invite people into a natural, chat-like experience that actually feels like a conversation. This drastically improves engagement and the quality of information you get.

Why is this such an upgrade? Conversational AI surveys, like the ones we build here at Specific, leverage our best-in-class technology to guide patients gently through each question, reacting in real time. It’s interactive, responsive, and—unlike cold, static forms—actually listens. That matters: in healthcare, people are far more likely to open up if the experience is personal and feels tailored to them.

Why use AI for patient surveys?

Traditional surveys rarely deliver the volume or clarity we need. On average, even well-executed manual surveys struggle to get a 30% response rate—anything above that is considered excellent [1]. That’s where AI survey templates change the game. Conversational surveys lift completion rates by almost 40% over static forms [2]. There’s no easier way to get quality insights about patient imaging services, and it’s why Specific leads the industry in conversational survey UX.

For a deep dive into building better questions, see our companion article on best questions for a patient survey about imaging services experience.

Automatic follow-up questions based on previous reply

Here’s where the magic happens: Specific’s AI doesn’t just ask questions—it listens and probes further, just like an expert interviewer. Right after a patient replies, the survey can follow up in real time, automatically tailoring questions to the specific context and details provided in the previous response. That means you capture the “why” behind the feedback and get clear, actionable insights—not just surface-level complaints.

Let’s look at what happens when there’s no follow-up:

• Patient: "The waiting time was long."

• AI follow-up: "Could you specify how long you waited and how it affected your experience?"

Without follow-ups, “The waiting time was long” leaves you guessing—how long is long? Was it minutes, or over an hour? Maybe it was the check-in process causing the wait. The AI’s smart follow-up digs into what matters, making sure nothing is lost in translation.

If you rely solely on traditional surveys, you either circle back by email (wasting time) or settle for incomplete answers. With Specific’s automatic AI follow-up questions, you get clarity instantly—no chasing respondents for details.

I encourage you to try generating a survey and experience these AI-powered follow-ups firsthand—they make every survey truly conversational.

Because of these dynamic follow-ups, your survey isn’t just a questionnaire—it becomes a conversation. That’s the real essence of a conversational survey and the fast path to reliable, deep insights.

For more on how follow-ups work, check our guide on automatic AI follow-up questions.

Easy editing, like magic

Building surveys is finally as simple as talking. With Specific’s AI survey editor, you just describe the change you want—“Ask more about communication with radiology staff” or “Make the tone more friendly”—and the AI updates your survey instantly. No fiddling with forms, logic, or tedious configuration. Edits that used to take an afternoon now happen in seconds, letting you focus on the insights, not the process.

If you want to take it even further, you can create a custom survey about any topic using our AI survey generator.

Reaching patients: landing page or in-app survey

Your survey is only valuable if it reaches the right people at the right time. We make it flexible and seamless at Specific, with delivery methods tailored for patient feedback on imaging services experience:

• Sharable landing page surveys – Perfect for sending links via email or patient portal after their imaging visit. Patients can answer at their convenience, even from their phone, making it easy to boost response rates for post-visit feedback.

• In-product surveys – Embedded directly into your digital patient portal or mobile app, ideal for gathering feedback immediately after the imaging appointment while the experience is still fresh in mind. This is great for workflow-integrated feedback collection and increases engagement for digital-first organizations.

For most patient imaging services surveys, landing page delivery works especially well—you control exactly when and whom to invite, and there’s no barrier to access. But in-app surveys can capture those who are already engaged in your digital environment. Choose what fits your workflow.

For additional implementation ideas, check out how to create a patient survey about imaging services experience.

Effortless analysis of survey responses using AI

Survey analysis used to mean sifting through spreadsheets, manually coding responses, or exporting to BI tools. Now? Specific’s AI survey analysis instantly summarizes every reply, detects common themes, and translates patient stories into clear, actionable insights—no manual sorting required. Our AI handles topic detection and you can directly chat with it about trends, pain points, or key patterns.

To see this in action, check out our article on how to analyze patient imaging services experience survey responses with AI.

Use this imaging services experience survey template now

Get meaningful, actionable patient feedback in minutes with Specific’s conversational AI survey template for imaging services—start building better experiences with richer, more reliable insights from every respondent.