Survey template: Citizen survey about diversity and inclusion

Diversity and inclusion matter, but getting true feedback from citizens isn’t easy. That’s why we’re excited to share an AI-powered, conversational survey template you can use and adapt right now with Specific’s expert tools.

What is a conversational survey and why AI makes it better for citizens

Collecting honest, insightful input about diversity and inclusion from citizens is tough with traditional forms—responses can feel limited, engagement drops, and most people abandon halfway. With an AI survey template powered by Specific, you get a smarter solution: AI designs the flow, adapts in real time, and actually converses with your respondents.

Instead of a rigid checklist, conversational surveys behave more like real conversations. The AI listens and responds to what citizens actually say, enabling richer, human-like exchanges that encourage detail and honesty. We’ve seen this firsthand at Specific, where our platform consistently delivers a best-in-class user experience—whether you’re gathering feedback on community initiatives or exploring citizen perspectives on inclusion.

Still weighing AI against the old way? Consider this:

Why use AI for citizen surveys?

• AI-powered surveys achieve 70–90% completion rates—versus just 10–30% for traditional forms—thanks to more engaging, personalized conversations. [1]

• Lower abandonment: Only 15–25% drop-off with AI, compared to as much as 55% with old-school approaches. [2]

• Deeper answers: Participants share up to 4.1x more detail, giving you a fuller picture of what citizens really think. [4]

We believe it’s the best way to engage your community, understand their experiences, and take action on meaningful feedback for diversity and inclusion. Check out how to create a citizen survey about diversity and inclusion for more background—or if you want to build from scratch, try our AI survey generator for any topic.

Automatic follow-up questions based on previous reply

You don’t have to chase down vague responses or send clunky follow-up emails anymore. Specific’s AI asks tailored, smart follow-up questions on the spot—digging deeper right after someone answers, just like an expert interviewer. This makes surveys genuinely conversational, uncovering context you’d miss with a static form and saving you (and your participants) a ton of time. In fact, studies show UK civil servants using AI assistants save about 26 minutes daily—close to two weeks per year! [3]

If you skip follow-ups, you risk missing what matters. Here’s what that can look like:

• Citizen: “I don’t always feel included at local events.”

• AI follow-up: “Can you share an example or tell me what made you feel excluded?”

That simple AI-driven nudge leads to fuller, actionable answers. With Specific, you can see for yourself—generate a survey and experience how much richer your data becomes when you let the AI continue the conversation.

Follow-ups make the survey a conversation—not an interrogation—a truly conversational survey that citizens actually want to complete. Learn more about this in our guide to automatic AI follow-up questions.

Easy editing, like magic

Customizing your diversity and inclusion survey has never been simpler. With Specific’s AI survey editor, you just describe what you want—change a question, tweak the tone, add new sections—and our AI upgrades the survey in seconds. No more fiddling with confusing settings; just chat, edit, launch. The AI’s expert knowledge covers the rest.

Delivering your survey: landing pages and in-product options

You have flexible ways to reach citizens on their own terms:

• Sharable landing page surveys – Perfect for communities, neighborhood groups, or public outreach. Just share a link via email, newsletter, or social media, and anyone can join the conversation—an ideal fit for diversity and inclusion topics where you want broad awareness and easy access.

• In-product surveys – For digital services or government apps, embed your survey as a conversational widget right inside your platform. Great for ongoing listening, quick feedback after key interactions, or targeting specific citizen segments as they use your site.

Both methods give you a conversational, AI-powered experience that fits modern citizen engagement.

Fast, actionable survey analysis with AI

As responses come in, Specific’s AI survey analysis features instantly summarize what people say, detect key topics, and uncover actionable insights—no spreadsheets or manual number crunching required. You can even chat directly with the AI to ask about trends, themes, or anything you wish to explore. Learn how to analyze citizen diversity and inclusion survey responses with AI for tips on extracting the real story from your data. This makes automated survey insights accessible for every diversity and inclusion project.

Use this diversity and inclusion survey template now

Try this conversation-driven AI survey template today—collect more honest, detailed feedback from citizens and uncover the insights you need to make real progress on diversity and inclusion.