This article will guide you on how to create a Citizen survey about diversity and inclusion. With Specific, you can build a smart, effective survey in seconds—just generate one and get started right away.
Steps to create a survey for Citizen about diversity and inclusion
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Frankly, you don’t even need to read further. Our AI will create the survey for you using expert knowledge, and even ask respondents context-aware followup questions to get real insights—something most survey platforms can’t match. If you do want to customize from scratch, you can use the AI survey generator for any survey idea.
Why citizen surveys about diversity and inclusion matter
Skipping a diversity and inclusion (D&I) survey means missing out on substantial opportunities to understand and improve your community’s sense of belonging and progress. The importance of a citizen recognition survey isn’t just about checking a box—it’s about real outcomes:
Organizations with diverse leadership teams are 35% more likely to outperform financially, and inclusion efforts are proven to drive innovation and agility sixfold. [1]
Communities that feel heard are more engaged, loyal, and open to creative solutions.
Inclusive cultures drive 8x better business outcomes and twice the chances to exceed financial targets, while employees report being three times happier in inclusive settings. [1]
The benefits of citizen feedback go beyond data; they unlock trust and actionable pathways for improvement.
If you’re not running these, you’re missing out on critical insights. Not capturing citizen perspectives = leaving community energy and innovation untapped.
What makes a good survey on diversity and inclusion?
Building a strong survey on diversity and inclusion relies on asking clear, unbiased questions and offering a conversational tone that puts people at ease. Here’s why:
Clear, direct questions help avoid confusion—giving you more reliable feedback.
An inclusive, friendly style encourages honest, thoughtful answers.
To maximize survey effectiveness, you want both quantity (lots of replies) and quality (insightful details). Striking this balance is key for actionable data.
Bad practices | Good practices |
|---|---|
Vague or leading questions | Clear, neutral language |
Cold formal tone | Conversational, welcoming |
No followups—unclear responses | Smart followup for clarity |
What are question types for citizen survey about diversity and inclusion?
Choosing the right question types is essential for meaningful feedback. The most insightful citizen surveys about diversity and inclusion use a blend of open-ended, multiple-choice, and NPS questions—each serving a purpose.
Open-ended questions let citizens share their unique views and experiences with no constraints. These questions are perfect for when you want genuine stories or motivations:
Can you describe a time when you felt especially included or excluded in your community?
What changes would help make diversity and inclusion more visible in your area?
Use open-ended questions when you need depth, nuance, or emotional context—think “how” and “why” stories, not just numbers.
Single-select multiple-choice questions are best for quantifying opinions and quickly spotting trends. For example:
How would you rate your community’s commitment to diversity and inclusion?
Very committed
Somewhat committed
Neutral
Not committed
These are great when you need to segment respondents or chart results over time.
NPS (Net Promoter Score) question is ideal for a quick pulse-check: "How likely are you to recommend your community as inclusive to others?" NPS tracks advocacy, and with a tool like Specific’s NPS generator, you get instant benchmarking. For example:
How likely are you to recommend your community as a welcoming, inclusive place?
0 (Not at all likely) … 10 (Extremely likely)
Followup questions to uncover "the why": Open responses can be ambiguous. That’s when the survey should ask why or clarify specifics, so you find actionable “next steps.” For example, when someone answers a single word:
What about your experience made you feel that way?
Can you share more about the situation you described?
Asking these followups transforms bland answers into valuable insights.
If you're exploring more about the best diversity and inclusion questions for citizen surveys, we cover examples and tips there.
What is a conversational survey?
Conversational surveys move far beyond traditional forms. Rather than firing off a list of static questions, they engage citizens back-and-forth—making the survey feel like a chat. The difference is night and day: AI survey generation with Specific takes mere seconds, while traditional survey building means slow manual edits, test-runs, and tweaking logic by hand.
Manual surveys | AI-generated surveys |
|---|---|
Time-intensive setup | Instant creation from a prompt |
No context-aware followups | Smart, personalized probing in real time |
Static, linear experience | Dynamic, adaptive conversation |
Why use AI for citizen surveys? Specific’s AI survey generator quickly captures expert-level questions and crafts a conversation that adapts to every answer—without the complexity. If you want an AI survey example that delivers both speed and quality for diversity and inclusion, the difference is clear.
Specific delivers a best-in-class experience in conversational surveys, ensuring the feedback process feels natural and seamless for both survey creators and every respondent. If you want to build from scratch, our article on how to create a citizen survey on diversity and inclusion breaks the process down step by step.
The power of follow-up questions
The game-changer for citizen feedback is smart, automated follow-up questions. We’ve detailed how this works in our article on automatic AI followup questions. Followups turn generic, ambiguous replies into high-value insights—you don’t need to chase respondents by email or try to interpret incomplete feedback.
Citizen: "I don’t feel included here."
AI follow-up: "Can you tell me more about a specific moment or situation where you felt excluded?"
You get context and clarity in real time—no need for another survey round. With Specific’s AI, follow-ups happen automatically, as if you had a professional interviewer guiding the conversation.
How many followups to ask? Generally, 2–3 targeted followup questions are enough to uncover full context, while still keeping the conversation efficient. Specific’s builder lets you control this, including settings to skip ahead once you have the answers you need.
This makes it a conversational survey: each interaction feels human, adaptive, and respectful—nothing is rigid or robotic.
AI analysis, survey insights, feedback summaries: even when your data includes lots of free-form replies, analysis is easy. You can analyze citizen survey responses with AI, identifying hidden patterns and priorities in minutes—not hours spent reading long text exports.
Automated followup questions are a new standard. Go ahead and generate a survey—you’ll be surprised how smooth the experience is.
See this diversity and inclusion survey example now
In just seconds, you can launch a conversational diversity and inclusion survey that actually uncovers actionable insights from real citizens—AI followups, expert question design, and powerful analysis included. Create your own survey and see the results for yourself.