Survey example: Patient survey about telehealth experience

This is an example of an AI survey about the patient telehealth experience—see and try the example yourself. You can easily explore how modern conversational surveys work for real health journeys.

Creating effective patient telehealth experience surveys is hard: responses are often incomplete or generic, and crafting follow-ups for clarity wastes time.

Specific leads in conversational survey technology. Every tool on this page is part of Specific, made to unlock deep, actionable insights through smart, AI-driven feedback collection.

What is a conversational survey and why AI makes it better for patients

Getting honest, nuanced feedback from patients about their telehealth experience can be tricky. Many surveys end up ignored, rushed through, or full of vague answers. Patients have limited time and complex stories—a generic survey form won’t cut it.

That’s where AI survey generators flip the script. Instead of forcing patients to wrestle with long, static forms, an AI survey example like this one guides the conversation naturally. Patients answer in their own words, and the AI gently steers the dialog, clarifies where needed, and dives deeper where there’s more to learn.

If you’ve ever spent hours building surveys or following up by hand, AI survey generation is a relief. Here’s a quick look at the difference:

Why use AI for patient surveys?

• Higher engagement: Real chat feels familiar, easy, and quick—even on mobile.

• Deeper insights: AI asks thoughtful prompts and follow-ups in real time, uncovering the story behind the answers.

• Instant analysis: No spreadsheets, just instant themes and highlights.

Specific’s conversational surveys put patients at ease and make every response count. That’s why satisfaction rates with telehealth are high—one review reported 81% overall satisfaction from patients during the pandemic[1]. For optimal question wording, see our guide to the best questions for patient telehealth experience surveys.

Automatic follow-up questions based on previous reply

Specific’s surveys use AI to ask smart follow-up questions, live and in the moment. If a patient’s first answer needs more detail, the AI responds right away—like a skilled interviewer—so you never have to thread follow-ups through email later on. This not only saves time but also increases the chance of collecting full, actionable context.

Consider what happens if you don’t use follow-ups:

• Patient: “It was fine.”

• AI follow-up: “Could you share which part of the telehealth experience stood out as positive, or if there was anything you felt could have been better?”

With AI, those clarifying questions happen immediately. Instead of blank or generic responses, you get insight you can truly use. Try generating a survey—see how the conversation naturally flows, and how quickly bland feedback turns into specifics.

This makes the survey a true conversation—a “conversational survey”—rather than just a digital form. For a deep dive, see how automatic AI follow-up questions work in practice.

Easy editing, like magic

Forget building surveys the old-fashioned way. With Specific, just tell the AI how you want to change the survey—maybe you want to add a question about technical difficulties, adjust the language for clarity, or switch the follow-up depth. The AI survey editor handles everything for you, instantly updating your survey with expert logic. You’ll spend seconds, not hours, perfecting your survey. Fast tweaks, no hassle.

How to send: shareable links and in-product widgets

Getting feedback means meeting your patients where they are. With Specific, delivery is flexible:

• Sharable landing page surveys: Send a unique link in an email, patient portal, SMS, or newsletter—perfect for reaching patients after an appointment or as part of routine satisfaction checks.

• In-product surveys: Embed the conversational survey right inside your hospital portal, telehealth platform, or app. Use this to catch immediate impressions, follow up after a call, or collect contextual feedback after specific interactions.

For most telehealth experience projects, landing page surveys offer the most reach, but embedded in-product surveys work incredibly well when you want to capture patient sentiment while they’re still in your digital clinic.

AI survey analysis: instant, actionable insights

Survey data is only valuable when you can act on it. With Specific’s AI-powered survey analysis, every response is instantly summarized and grouped by themes. You don’t need to wade through tons of answers or manage spreadsheets—automated topic detection and conversational analysis turn scattered feedback into clear, actionable guidance.

Want to interact deeper? You can chat directly with the AI about your results for live follow-ups and rapid exploration of trends. Explore a step-by-step breakdown of how to analyze patient telehealth experience survey responses with AI for examples and practical tips, or dive into our AI survey response analysis feature overview.

See this telehealth experience survey example now

Explore the conversational AI survey in action for telehealth experience—see how quickly you can collect rich, detailed feedback that’s easy to understand, impossible to ignore, and ready for action. Try it out and feel the difference.