Survey example: Hotel Guest survey about pool experience

This is an example of an AI survey about the pool experience for any hotel guest. If you want real feedback quickly, see and try the example.

Collecting great pool feedback from hotel guests is tough—most surveys get skipped or ignored, so you’re left guessing what matters.

At Specific, we’ve spent years making survey tools smarter. Everything here runs on Specific’s AI, so you get the edge of real conversational feedback, not just checkbox data.

What is a conversational survey and why AI makes it better for hotel guests

Let’s face it: asking hotel guests about their pool experience with boring forms gets you nowhere. Most guests either drop off halfway or rush through, giving answers like “It was fine” or “Nice.” Everyone wants actionable feedback, but the traditional approach fails because guests don’t feel engaged.

That’s where an AI survey example changes everything. Instead of static forms, you get a dynamic, chat-like survey that adapts to each guest—making feedback easy, friendly, and actually enjoyable to complete. With AI doing the heavy lifting, even open-ended feedback becomes richer and easier to analyze.

Completion rates tell the story. Traditional surveys limp along at just 10–30%, rarely capturing what you need. AI-powered, conversational surveys now regularly achieve completion rates of 70–90% and collect deeper insights with less friction for everyone involved. [1]

Here’s why this works so well:

• The survey feels like a real conversation, not a test

• The AI asks relevant, personalized follow-ups, so every guest feels heard

• No more manual scripting—you just tell the AI what you want to ask and it generates a polished interview

Why use AI for hotel guest surveys?

• Guests open up more naturally in a chatty format

• You get smarter follow-up questions—no more generic checklists

• Response rates and completion go way up, giving you more data to work with

Specific’s surveys are best-in-class for unique, chat-based feedback. The whole process—creating, collecting, and analyzing—is seamless for guests and staff. If you want to see what great hotel pool questions actually work, you can always browse more templates or learn how to easily create a hotel guest pool survey with AI.

Automatic follow-up questions based on previous reply

Static surveys die on the first vague answer. Specific’s AI-driven conversational surveys fix that by instantly asking smart, tailored follow-ups. The AI acts as your expert interviewer—digging deeper in real time, so you always get the full context and truly understand each guest’s pool experience.

Manual follow-up (by email or phone) wastes hours and annoys everyone. With automatic probing, you save that time, uncovering details right when the guest responds. Here’s how it can play out:

• Hotel guest: “Pool was okay.”

• AI follow-up: “What could’ve made your pool experience better?”

• Hotel guest: “I liked the water temperature.”

• AI follow-up: “Did you use any of the poolside amenities, like snacks or towels?”

If you skip these kinds of follow-ups, you’re left guessing—or chasing guests for clarification later. With automated probing, you get testimonials, suggestions, and sometimes even unexpected complaints… all without extra effort. Want to see this in action? Try generating your own AI-powered hotel guest survey—or start from scratch with your own questions.

That’s the core of a true conversational survey: every reply turns into a flowing, chat-like conversation, naturally bringing out richer insights. You can read more about how this works in detail on our automatic follow-up questions feature page.

Easy editing, like magic

Changing up your survey is a breeze with Specific’s AI survey editor. Just tell the AI (in plain language) what you want to change—add a new question, adjust tone, swap out a follow-up—and it updates the survey instantly, using built-in best practices and hospitality-specific context.

No wrestling with forms, building logic flows, or second-guessing your edits—the AI does it all in seconds. You can focus on collecting better feedback, not getting bogged down in survey tools. Check out the AI survey editor feature for a full look at the chat-editing process.

Share via landing page or inside your hotel app

The best feedback comes when it’s easy to respond. With Specific, you can deliver a pool experience survey in two flexible ways. Pick what suits your guests and situation:

• Sharable landing page surveys — Simply send a link by email, SMS, or QR code. Perfect for after-stay follow-ups or reaching guests who booked through third parties, or printing a QR on poolside signage for direct response right after a swim.

• In-product surveys — Embed the conversational survey directly into your hotel’s mobile app or guest portal. Catch guests at just the right moment—when they access pool hours or amenities—to ask about their experience and needs in real time.

If your goal is to get feedback from casual, one-time guests, a landing page makes it fast and effortless. But for ongoing improvements (like regular pool maintenance or facility upgrades), an in-app survey gives you live, contextual responses during a guest’s stay.

Instant, actionable insights: AI analysis of survey responses

No more digging through messy spreadsheets. AI survey analysis in Specific gives you instant summaries, finds the main themes from all hotel guest feedback, and turns them into clear, actionable insights. With automated survey insights, you can:

• See top pool experience issues or praise points in one click

• Let AI discover patterns or topics you’d miss by hand

• Chat directly with the AI about survey results to find what matters most

If you want a step-by-step on how to analyze hotel guest pool experience survey responses with AI, check out our detailed guide. It’s the fastest path to truly understanding your guests.

See this pool experience survey example now

Get inspired with the most effective way to collect real hotel guest feedback about their pool visit—see the conversational AI survey in action and discover richer, more actionable insights than you ever could with a standard form.