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Best questions for workspace admins survey about change management impact

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Adam Sabla

·

Aug 23, 2025

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Here are some of the best questions for a workspace admins survey about change management impact, plus practical tips on how to build them. With Specific, you can generate these surveys in seconds—without the manual hassle.

Best open-ended questions for workspace admins survey about change management impact

Open-ended questions unlock deeper context and richer stories that quantitative items alone miss. We lean on these when we want to explore unique perspectives, experiences, or pain points—and especially where closed questions would box in fresh insights. Research confirms their value: open-ended questions consistently deliver more detailed, actionable feedback, though they may require a bit more analysis and can lead to higher nonresponse rates compared to closed questions. Still, the tradeoff is worth it for high-context understanding. [1] [2]

  1. What was the most significant impact of the recent change initiative on your daily workflow?

  2. Can you share a challenge you faced during the implementation of recent changes? How did you address it?

  3. Describe a positive outcome you’ve seen as a result of the change management process.

  4. What resources or support would have made the transition smoother for you?

  5. How have communication strategies around change impacted your team’s performance?

  6. What feedback have you received (or observed) from end users about how changes were rolled out?

  7. Is there anything you would do differently in future change management projects? If so, what and why?

  8. How did technology updates associated with this change affect system stability or user satisfaction?

  9. What obstacles still exist following the change, and what do you think should be done next?

  10. If you had a magic wand, what one thing would you improve about the organization’s approach to change?

Keep in mind: open-ends often capture responses that don’t fit pre-coded options—one study found 60% of open-ended answers fell outside standard closed categories, justifying the creative effort. [3]

Best single-select multiple-choice questions for workspace admins survey about change management impact

We use single-select multiple-choice questions when we want to quantify responses or gently guide participants through a set of core topics—sometimes it’s just easier to choose from concise options. These can trigger broader conversations when paired with "why" probes or followup questions. This approach is practical when you need actionable benchmarks, fast comparisons, or an easy entry point into more detailed feedback. Plus, combining both open- and closed-ended questions offers a more comprehensive view of change management experiences. [4]

Question: How would you rate the success of the most recent change management initiative?

  • Very successful

  • Somewhat successful

  • Neutral

  • Somewhat unsuccessful

  • Very unsuccessful

Question: What was the biggest barrier during the change implementation?

  • Poor communication

  • Lack of training

  • Resistance from end users

  • Insufficient resources

  • Other

Question: Which aspect of the change had the greatest positive impact?

  • Process improvement

  • Better technology

  • Improved collaboration

  • Increased efficiency

  • Other

When to followup with "why?" Use a “why” followup after a respondent chooses an option to gather the reasoning behind their choice. It’s most helpful after ratings or barriers: “You chose ‘lack of training’—why did you feel this was the biggest barrier?” Not only do you get numbers, you also surface causes and actionable details.

When and why to add the "Other" choice? Use "Other" when your options might not cover all scenarios. Prompt a followup so respondents can clarify or add nuances—you’ll catch surprise insights and future survey opportunities.

NPS question for measuring change management impact

Net Promoter Score (NPS) asks: “How likely are you to recommend this change or initiative to a colleague?” It has become the gold standard for quickly assessing sentiment and advocacy. For workspace admins evaluating change management impact, it’s especially useful: you can baseline sentiment, spot shifts over time, and immediately segment followup based on score bands—promoters, passives, and detractors. Try the NPS survey for workspace admins for a ready-to-launch template.

The power of follow-up questions

Follow-up questions are where surveys go from static to dynamic. With smart, automated followups, every open-ended response becomes richer and more contextual—no more chasing down clarifications over email, no more half-baked answers. At Specific, our AI follow-up questions feature means respondents get tailored probes in real-time, like chatting with an expert interviewer—zero extra effort for you.

  • Workspace admin: “The migration tool was slow.”

  • AI follow-up: “Can you tell me which aspect of the migration tool’s performance affected your work the most?”

How many followups to ask? We usually recommend 2-3 followups per response. That’s typically enough to uncover root causes or explore broader impacts—while not overburdening either party. Specific lets you set when to stop, or skip to the next question once you’ve gathered the insights you want.

This makes it a conversational survey—gathering nuanced, contextual insights in a way that feels as natural as texting with a colleague.

AI survey analysis: Even with lots of unstructured data, you can analyze responses from workspace admins surveys using AI, making summarizing and theme-finding effortless—even across hundreds of free-text replies. Give it a try and see how Specific powers richer, more actionable survey experiences.

Prompt ideas for ChatGPT and custom AI survey builders

If you want to brainstorm or fine-tune survey questions with ChatGPT (or Specific’s AI survey generator), here’s how to craft prompts that get you expert-quality results:

Start simple:

Suggest 10 open-ended questions for workspace admins survey about change management impact.

You’ll get better output when you include context (about your role, company size, challenges, etc.):

We’re a team of workspace admins in a rapidly growing SaaS company rolling out major platform changes. We want to understand how these changes affect our daily work, pain points, and what support we need. Suggest 10 open-ended questions.

Once you have a draft: ask the AI to cluster questions by topic for clarity.

Look at the questions and categorize them. Output categories with the questions under them.

Then, drill into what matters most—choose the categories you care about, then request more depth:

Generate 10 questions for categories “technical process”, “team adaptation”, and “user training”.

What is a conversational survey?

A conversational survey is a chat-like, interactive feedback format—questions unfold one at a time, with the surveyor (AI or human) dynamically probing or clarifying based on your previous answers. Unlike static forms, you don’t face a barrage of empty boxes or rigid checklists. This style feels more like an interview, less like a test, especially when it’s powered by smart AI like Specific.

That’s a massive leap forward: with an AI survey generator, you describe your goal (even in a sentence or two), and the AI spins up custom-tailored questions, adjusts tone, logic, and even handles followups—what used to take hours manually now takes seconds. Compare it yourself:

Manual Surveys

AI-Generated Surveys

Build questions from scratch

Prompt and instantly generate expert-quality questions

Manual editing and logic setup

Chat-style editing via natural language

No dynamic followups

Contextual followups driven by AI

Time-consuming analysis

AI-powered summarization and theme-finding

Why use AI for workspace admins surveys? Because you get deeper insights in less time, with more flexibility and less effort. AI survey examples prove how quickly you can adapt questions, clarify on the fly, and make the process fun and conversational for everyone involved. Try Specific’s step-by-step guide to survey creation and discover a best-in-class, truly conversational approach for workspace admins.

AI survey example use cases show that these tools make it easy to create feedback flows that engage, clarify, and analyze—all within a single platform.

See this change management impact survey example now

Build a conversational survey that captures meaningful change management feedback from workspace admins—faster and with more context than ever. Start gathering actionable insights and make your next change rollout measurably better.

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Sources

  1. Anesthesiology. Survey Research: Fundamentals and Practices

  2. Pew Research Center. Why do some open-ended survey questions result in higher item nonresponse rates than others?

  3. Journal of Trial and Error. What open-ended questions in surveys can teach us

  4. Patient Education and Counseling. Closed-ended questions rated high satisfaction, but open-ended responses revealed criticism

Adam Sabla - Image Avatar

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.