Survey template: User survey about feature usefulness

Collecting meaningful feedback on feature usefulness can be tough, but using a strong AI survey template streamlines the research. If you want to truly understand what your users think, use and try this template from Specific—it’s built with smart, conversational tech and gets richer insights with less hassle.

What is a conversational survey and why AI makes it better for users

Most of us have struggled with traditional user surveys—bland, static forms that fatigue respondents and leave us with lackluster data. The real challenge? Getting honest, actionable insights about which features actually impact your users.

Enter the AI-powered conversational survey. Instead of serving up a rigid set of questions, an AI survey template creates a natural chat, adapting on the fly to each respondent’s answers. That’s where Specific stands out: our surveys engage users in a back-and-forth that feels like talking to a smart researcher, not filling out a dull form.

How does this compare to manual surveys? Here’s what you typically face:

Why use AI for user surveys?

• Completion rates soar: When a survey feels like a conversation, people stick around and deliver thoughtful responses. Personalization with AI can increase response rates by up to 40% [4].

• Lower abandonment: Boring, irrelevant questions drive people away. Conversational flow with AI means abandonment rates drop as low as 15%-25% [2].

• Actionable feedback: You get clear context, not just checkboxes or “meh” one-liners.

With Specific, you get best-in-class user experience—each survey gently guides your audience, uncovers the full story, and makes the feedback process feel just right, for both survey creators and users. And, if you want to learn more about crafting the best questions for this type of survey, check out our guide on best questions for user surveys about feature usefulness.

Automatic follow-up questions based on previous reply

What really sets Specific apart is how our AI asks smart follow-up questions in real time—just like an expert researcher would. This conversational approach ensures your surveys don’t stop at surface-level answers. Instead, the AI homes in on specifics and clarifies ambiguous replies, all within the same session—no “We’ll get back to you by email” hassle.

Here’s a concrete example:

• User: “The search feature is ok.”

• AI follow-up: “Can you share what would make the search feature more useful for your workflow?”

If you don’t follow up, you’re left with a shrug of a response—there’s no detail, and you have to guess at the real story. Automated follow-ups gather much deeper context, saving time you’d otherwise spend chasing down users for clarification. Curious how this feels in practice? Generate your own AI survey (or if you want to create a custom survey from scratch, try our AI survey generator) and experience this intelligence in action. You can also learn more about how Specific’s automated AI follow-up questions work in detail.

These follow-ups make each interaction feel like an actual conversation, not a one-way quiz—this is what makes it a true conversational survey.

Easy editing, like magic

Editing your survey with Specific is as easy as chatting with a friend. Tell the AI what you want to change, add, or remove, and it instantly updates the AI survey template—with all the expertise you’d expect from a senior researcher. No more fussing with clunky drag-and-drop editors or endless settings. Small tweaks? Whole new sections? It’s done in seconds, letting you focus on results instead of build-time. Learn how our AI survey editor can speed up your workflow.

How to deliver your user feature usefulness survey

Once your survey’s ready, you can get it in front of users two ways:

• Sharable landing page surveys are ideal for sharing the survey through email, internal newsletters, or even Slack. This method is perfect when you want to reach a broad group of users and get input on overall feature usefulness across your user base.

• In-product surveys live right inside your app or website, appearing as a friendly chat widget. This approach is fantastic for capturing feedback in context—for example, when a user interacts with a new or updated feature. You catch users in the moment, which helps surface honest, actionable feedback.

For user surveys on feature usefulness, both options have merit—landing pages widen your reach, while in-product gives you precise, timely context. Choose (or mix) what fits your workflow.

Instant AI-powered analysis: automated survey insights

Once your responses roll in, Specific’s AI survey analysis instantly summarizes feedback, highlights big patterns, and picks out actionable insights—so you’re never stuck with endless spreadsheets. Automatic topic detection and the ability to chat with AI about survey data means you can slice and dice the results from every angle. No manual sorting, no days lost to number crunching. We’ve even written a deep-dive on how to analyze user feature usefulness survey responses with AI.

Use this feature usefulness survey template now

Get authentic, actionable user feedback faster—launch this conversational AI survey template and unlock deeper insights about which features actually matter to your users.