Survey template: Patient survey about care coordination

Gathering real feedback about care coordination is tough—patients often skip surveys or give unclear answers. That’s why we highlight how Specific’s AI survey template makes hearing from patients easy, accurate, and genuinely useful. If you want to create a more effective Patient Care Coordination survey, use and try this template for insight you can use right away.

What is a conversational survey and why AI makes it better for patients

Most patient care coordination surveys fall flat. Patients see an impersonal form, click through, and either abandon the survey or provide one-word answers. As a result, survey response rates are grim—traditional methods see averages of just 5% to 30%, and anything above that is rare [1]. Specific was built as a solution to this: with an AI survey template, you launch surveys that actually feel like a conversation, not another dull checklist.

Conversational surveys work by engaging patients in a natural, back-and-forth way, rather than dumping a list of static questions. When you use an AI survey generator, each patient gets questions tailored to their responses. The survey adapts: follow-ups clarify or dig deeper, so every response builds context as if a real person was interviewing them.

Let’s compare:

If you want your next patient survey about care coordination to actually deliver useful insights, go conversational. According to worldmetrics.org, completion rates for these dynamic, AI-driven surveys are up to 40% higher than with rigid forms [2]. That's real improvement in both engagement and data quality.

Why use AI for patient surveys?

• Engagement skyrockets: AI-powered surveys adapt, so patients finish more often—and fully share their story [2].

• Each survey feels personal: The AI tailors follow-ups based on responses, making questions less repetitive and more relevant.

• Faster collection with higher quality: Feedback is richer, and there’s less guesswork when you review results.

All of this with a best-in-class user experience: Specific’s conversational approach makes feedback painless for patients, and a breeze for teams that create and analyze surveys. If you want to tailor the survey questions for care coordination, check out our guide to the best questions for patient care coordination surveys or see how to create a patient survey about care coordination easily with AI.

Automatic follow-up questions based on previous reply

Here's where Specific’s conversational AI really shines. Instead of relying on a static script, our AI listens to every patient’s answer and immediately asks smart follow-ups—just like an expert would in a live interview. This real-time adaptability ensures you get the complete context behind each response, making your insights actually actionable.

Automated follow-ups don’t just make surveys smarter—they save you a mountain of back-and-forth. Say goodbye to email chains asking patients to clarify vague answers. Here’s how it looks in practice:

• Patient: “I get confused about my care plan.”

• AI follow-up: “Can you share which part of your care plan feels most confusing?”

• Patient: “The instructions from my doctor are sometimes unclear.”

• AI follow-up: “Is there a specific example of unclear instructions you remember?”

Without tailored follow-ups, you end up with “meh” answers that leave you guessing about what’s really wrong—and patients feel unheard. It’s a whole new way to survey: give it a try and see how much deeper your feedback goes. You can learn more about this feature in depth on our page about automatic AI follow-up questions.

And here’s the bottom line: follow-ups make surveys feel like ongoing conversations, not cold interrogations. That's what makes a survey genuinely conversational.

Easy editing, like magic

Editing an AI survey with Specific feels like chatting with an assistant who actually gets it. Just type what you want to tweak, and the AI survey editor instantly updates your survey—using its knowledge of best practices in patient care coordination. Want to add probing open-ended questions or adjust the tone? Say so in plain language. AI does the heavy lifting while you customize the survey in seconds, not hours.

Try revising a question or two, or refresh your entire AI survey template—either way, the process is so fast it feels almost magical. Read more about the editing experience in AI survey editor.

Survey delivery: reaching every patient at the right moment

Getting the survey in front of patients in their flow is everything. Specific supports two simple delivery options—pick what fits your care coordination project best:

• Sharable landing page surveys: Perfect when you want to distribute your survey through email, SMS, or a patient portal. Just share the unique link and patients can complete the conversational survey on their phones—super easy for post-visit feedback or scheduled touchpoints.

• In-product surveys: Embed your survey right inside a digital health platform or patient app. Capture real-time reactions as patients engage with your care tools—ideal for ongoing care coordination and immediate follow-up.

The sharable landing page is usually the go-to for care coordination feedback—patients can take the survey on their schedule, wherever they are. If you want targeted, in-the-moment feedback, in-product delivery is unbeatable. See feature breakdowns in detail for both landing page surveys and in-product surveys.

Analyzing survey responses with AI

The AI-powered analysis in Specific instantly summarizes every response from your patient care coordination survey and pulls out the most important themes—no spreadsheets, no manual digging. With automatic topic detection, you see patterns and bottlenecks right away. You can even chat directly with the AI about your results, asking open questions like “What are the top issues patients face in coordinating care?” Learn more with our guide to how to analyze patient care coordination survey responses with AI for even deeper insights.

AI survey analysis, automated survey insights, and conversational drill-downs make finding action points straightforward for your team.

Use this care coordination survey template now

Unlock deeper engagement and actionable insights about care coordination directly from your patients—use this conversational AI survey template today and experience fast, high-quality feedback you can actually act on.