Create your survey

Create your survey

Create your survey

How to create patient survey about care coordination

Adam Sabla - Image Avatar

Adam Sabla

·

Aug 20, 2025

Create your survey

This article will guide you on how to create a Patient survey about Care Coordination—and the best part is, you can build one in seconds with Specific. Let’s get right to the actionable steps anyone can follow.

Steps to create a survey for Patient about Care Coordination

If you want to save time, just click this link to generate a survey with Specific. You don’t need any expertise—all it takes is seconds.

  1. Tell what survey you want.

  2. Done.

Seriously, you don’t need to read further to start. The AI will create your Patient survey about care coordination using up-to-date expert knowledge, ensuring all the right questions are included for actionable answers. It’ll even ask your respondents follow-up questions on the fly, so you gather deeper insights instead of just one-word responses. If you want flexibility to experiment, use the custom survey builder—describe your survey, and let the AI work its magic.

Why Patient care coordination surveys matter

When we talk about the importance of Patient recognition surveys and feedback, it’s not just about checking a box. The impact is real: Patients who reported better care coordination had nearly twice the odds of being satisfied with their chronic care and their provider’s organization skills (odds ratio up to 1.98) [1].

  • Missed feedback means missed opportunities. If you’re not running these surveys, you’re missing the clearest path to improved patient experience and higher quality care.

  • Gaps in care coordination increase the risk of medical errors and conflicting advice [2]. Direct patient feedback alerts you to these breakdowns before they escalate.

  • Facilities that listen closely to patient experiences see real gains: Medicare beneficiaries with top-rated care coordination received 5+ percentage points higher clinical performance scores on key measures [3].

In short, collecting Patient feedback through care coordination surveys isn’t just valuable—it’s essential for identifying red flags, reducing errors, and making confident improvements that patients genuinely feel.

What makes a strong Patient survey on care coordination

To get meaningful results from a Patient survey about care coordination, clarity is everything. The importance of unbiased, clear questions can’t be overstated—confusing or leading questions will only pollute your results. Instead, language should feel practical and conversational so patients respond honestly.

Bad practices

Good practices

Loaded questions (“You always get timely updates, right?”)

Neutral framing (“How easy is it to get updates about your care?”)

Stiff or formal tone

Conversational, easy-to-understand language

No follow-up or clarifying questions

Conversational follow-ups for deeper insight

The measure of a quality survey? You want both high quantity (many responses) and high quality (thoughtful, well-explained answers). That only happens with well-crafted, respondent-friendly questions. Specific’s conversational format helps you hit both goals effortlessly.

Types of questions for Patient survey about care coordination (with examples)

Good Patient feedback surveys on care coordination blend several question types for full perspective. Here’s how we approach it:

Open-ended questions

Open-ended questions are powerful when you want to let patients elaborate in their own words, reveal emotions, or describe specific experiences. They work best at the beginning or after a multiple-choice answer when you want details.

  • “Can you describe a moment when you felt your care team worked (or didn’t work) well together?”

  • “What change would most improve how your care is coordinated?”

Single-select multiple-choice questions

These questions structure responses, making data easy to compare at scale. Use them for frequency, satisfaction, or clear facts.

How easy is it to get updates about your treatment plan?

  • Very easy

  • Somewhat easy

  • Somewhat difficult

  • Very difficult

NPS (Net Promoter Score) question

If you want a single, industry-standard metric, try an NPS question—perfect for benchmarking and segmenting patient loyalty. You can instantly generate an NPS survey for patients about care coordination with Specific.

On a scale of 0 to 10, how likely are you to recommend our care coordination to a friend or family member?

Followup questions to uncover "the why"

Follow-ups are essential—after an initial answer, they dig deeper to clarify reasoning or context, turning flat data into rich stories. For example:

  • “You said getting updates was ‘somewhat difficult’—can you share what made it challenging?”

  • “What could our team do to make care transitions smoother for you?”

Check out the best questions for patient survey about care coordination for more examples and detailed advice on crafting your own.

What is a conversational survey

Conversational surveys feel more like a real dialogue than a cold, static form. Respondents answer as naturally as they would in a chat, and the survey adapts by asking clarification or follow-up questions based on answers. This approach dramatically increases engagement and response quality.

Manual Surveys

AI-Generated Surveys

Manual editing for each change

Instant AI edits, updates in seconds (AI survey editor makes tweaks easy)

No responsive follow-ups

Dynamic, context-aware probing in real time

Stiff forms, low engagement

Feels like a chat, high engagement

Why use AI for Patient surveys? With a modern AI survey builder, you skip all the manual guessing. The AI composes nuanced, up-to-date questions instantly, and the survey runs like a real conversation—without the need to script every response. If you’re looking for an AI survey example for patients or care coordination, Specific offers best-in-class user experience and lets you deliver conversational surveys from scratch in moments, making feedback intuitive for both creators and respondents.

If you want a step-by-step guide to setup, read how to analyze responses for patient survey about care coordination.

The power of follow-up questions

Follow-up questions turn vague feedback into specific insights. With Specific’s AI-powered surveys, automated follow-ups are asked in real time, adapting to each respondent’s context. You get to the “why” without waiting for a second round of emails—and because it’s conversational, the process is natural and fluid. Learn more in our deep dive into automated follow-ups.

  • Patient: “The instructions for my medication were confusing.”

  • AI follow-up: “Can you tell us what was unclear or which part was most difficult to understand?”

How many followups to ask? Generally, asking 2–3 follow-up questions is enough to reach clarity. With Specific, you can set rules to stop after the key information is collected or let the AI skip to the next question when ready. This allows flexibility without overwhelming the respondent.

This makes it a conversational survey: follow-ups move the conversation forward, bridging the gap between a static form and a lively interview. Respondents feel heard, and you collect richer, more actionable insights.

Analysis of open-ended survey responses is made easy: AI sorts, summarizes, and organizes qualitative data, no matter the volume. If you’re wondering how to handle all this feedback, check out our guide on how to analyze patient survey responses using AI. The result is that you can spot patterns and priorities faster than ever.

Automated AI-driven followups like this are a leap forward. Try generating a survey to experience how much easier and deeper your insights can get.

See this Care Coordination survey example now

Create your own survey today—the difference is conversational, fast, and instantly actionable for real Patient feedback and better care coordination.

Create your survey

Try it out. It's fun!

Sources

  1. PubMed. Association of patient perceptions of care coordination with satisfaction and care quality for chronic care patients

  2. Quality Management in Health Care. Relationship Between Patients’ Perceptions of Care Coordination and Self-reported Medical Errors

  3. NIH/Public Med Central. Relationship of care coordination to clinical outcomes among Medicare beneficiaries

Adam Sabla - Image Avatar

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.