Survey template: Patient survey about affordability of care

Struggling to get meaningful feedback from patient affordability of care surveys? Use and try this template—it’s built with Specific’s conversational AI survey tools, so you can finally capture deeper patient insights without the usual hassle.

What is a conversational survey and why AI makes it better for patients

We’ve all seen how traditional surveys—especially in the healthcare space—often miss the mark. Many suffer from low completion rates and generic responses. In fact, surveys in healthcare routinely show response rates as low as 16%, with an average of about 47% according to research from Swiss hospitals. [1] That’s a lot of missed perspectives and lost opportunities for real improvement.

This is where conversational surveys come in. Unlike long, rigid forms, they feel like natural conversations. People answer questions in a chat-like interface, making the experience less daunting and more engaging, especially for patients who may already feel overwhelmed.

With an AI survey generator like Specific, you don’t need to wrestle with complicated survey builders. You just describe your goal, and the AI creates a tailored patient affordability of care survey—complete with dynamic follow-ups to dig deeper where it matters.

Why use AI for patient surveys?

AI-driven surveys keep patients engaged and reduce survey fatigue by making each response count—no filler, no endless grids to click through. Advanced technologies like natural language processing can instantly turn open-ended comments into actionable insights, addressing headaches from both low engagement and time-intensive analysis. [3] Specific elevates the experience, making feedback simple for both you and your patients.

Want ideas on the best questions to ask? Check out our guide on best questions for patient surveys about affordability of care for inspiration, or see how easy it is to create a patient affordability survey with AI.

Automatic follow-up questions based on previous reply

One of the core strengths of Specific’s AI survey template is real-time, automated follow-up questions. As patients reply, the AI asks clarifying or deeper questions—just like an expert interviewer would. That helps you avoid the frustrating loop of vague answers and endless follow-up emails. Plus, your insights are richer right from the start.

Consider this:

• Patient: “Sometimes care is too expensive.”

• AI follow-up: “Can you share a recent example where high costs prevented you from getting needed care?”

Without that follow-up, the response remains ambiguous, offering little guidance for change. With it, you unlock specific patient stories behind affordability barriers.

Curious how smart follow-ups boost clarity? Try generating a survey or explore how automatic AI follow-up questions work in detail.

Ultimately, these dynamic follow-ups turn a routine survey into a genuine conversation—the heart of a true conversational survey.

Easy editing, like magic

Tweaking your survey should be simple, not tedious. With Specific, you can edit your AI survey template by chatting naturally with the AI—just tell it what you want changed (“Add a question about insurance coverage”) and see the update appear instantly. No wrestling with manual logic or page reloads. It’s expert editing, done in seconds, so you can respond to feedback or new requirements on the fly. See the process in action on our AI survey editor page.

Flexible survey delivery for patient affordability of care

Getting your survey to patients—exactly where and when you want—is key. Specific gives you two flexible options:

• Sharable landing page surveys: Instantly create a dedicated page for your survey, perfect for sharing via email, SMS, or patient portals. Great for clinics, hospital systems, or research studies seeking broad outreach about affordability of care.

• In-product surveys: Seamlessly embed the survey inside your digital patient portal or app—delivering the questions right where patients are already managing their care. This approach works wonders for capturing feedback at the point of service or immediately after key interactions, addressing cost perceptions while the experience is fresh.

For affordability of care topics, landing pages often help reach a wide audience, while in-product surveys can zero in on high-intent patients just when their insights matter most.

AI survey analysis: Instantly actionable insights from responses

Analyzing survey responses with AI is a game changer. Specific uses automated topic detection and natural language summaries to reveal key trends and actionable feedback—no spreadsheets or manual sorting required. You can even chat directly with AI about your results, asking questions like, “What are the top patient concerns around care costs this month?” For a step-by-step breakdown, see our guide on how to analyze patient affordability of care survey responses with AI.

This approach to AI survey analysis transforms scattered comments into organized, strategic recommendations in moments.

Use this affordability of care survey template now

Start using the patient affordability of care survey template and see how AI-powered conversational surveys uncover powerful, actionable feedback with minimal effort. Experience automated follow-ups, instant analysis, and the easiest editing—so you can focus on what patients really need. Want something different? Build a custom survey with our AI survey generator for any topic, anytime.