Survey template: Citizen survey about trust in local government

Building citizen trust in local government takes more than occasional surveys—a genuinely insightful approach reveals what matters to people. If you want actionable feedback fast, use and try this AI-powered survey template from Specific for citizen trust surveys.

What is a conversational survey and why AI makes it better for citizen feedback

Citizen trust in local government is complex—traditional surveys often fall flat, with confusing forms, low completion rates, and generic questions that miss the point. With an AI survey generator, we finally have a tailored, conversational approach. Here's what makes AI-powered citizen trust surveys stand out:

• Real conversation: The survey feels like a genuine chat, not a one-sided form.

• Highest completion rates: Recent studies show AI-powered surveys reached completion rates as high as 90%, a massive leap from the 10–30% for traditional surveys. People don’t abandon the process halfway—they stay engaged. [1]

• Context-rich answers: Each question adapts based on previous input, pulling out specifics instead of generic or vague replies.

Why use AI for citizen surveys?

• Saves time: AI instantly creates and adapts each survey so you don't spend hours writing questions or follow-ups.

• Stronger insights: You get richer answers because the survey digs deeper, not just collecting yes/no or rating-scale responses.

• Better engagement: Respondents stick around, providing full context—no more survey drop-offs or rushed answers.

Specific is built for feedback pros, but easy for anyone—our conversational survey builder ensures the experience is smooth for creators and citizens alike. Check out more on designing the best questions for citizen trust surveys.

Automatic follow-up questions based on previous reply

Unlike rigid forms, Specific’s AI surveys listen and adapt. When a citizen shares a thought, the AI digs in—probing for clarity, details, and unique experiences, all in real time. These smart follow-ups mean you learn the “why” and not just the “what.” Best of all, you won’t have to chase respondents over email or accept unclear, surface-level comments—everything is captured in one interactive session.

• Citizen: “The local government communicates poorly.”

• AI follow-up: “Can you give an example of when communication from your local government didn’t meet your needs?”

• Citizen: “I don’t trust the budgeting process.”

• AI follow-up: “What specific aspects of the budgeting process make you feel uncertain?”

See how asking automatically for specifics makes it easier to act on citizen feedback? Unclear answers no longer slip through—and you get richer, ready-to-use insights. If you haven’t tried this approach, generate your own survey and watch AI drive the conversation for you. More on how AI handles follow-ups can be found here.

With these follow-ups, the survey isn’t a boring form—it’s a real conversation, truly a conversational survey.

Easy editing, like magic

We all know how annoying it is to rewrite survey templates for every campaign or test. With Specific’s survey editor, you simply chat about your tweaks—add, remove, or rephrase questions with natural language, and AI does the hard work of updating everything perfectly for you. No complicated menus or rigid forms—edit as much as you want, right from a single chat, and see updates in seconds. Check out how the AI survey editor works for effortless survey changes.

Survey delivery for every citizen or trust topic

Getting your survey to the right citizens is simple. There are two effective methods:

• Sharable landing page surveys: Perfect for public outreach—send out your citizen trust survey via email, social media, or even QR codes at local events. Citizens can reply anytime at their own pace, wherever they are.

• In-product surveys: Ideal if you have a citizen portal or public-facing digital service—trigger the survey at key moments, like after they’ve used a service or accessed important updates. This gets feedback right when it matters.

For a trust in local government survey, sharing via a dedicated landing page is usually best—cast a wide net and gather responses from a broad audience. For ongoing or targeted engagement in digital services (like a city portal), in-product makes follow-up and contextual feedback seamless.

AI-powered survey analysis for actionable insights

Analyzing survey responses with AI is where Specific really shines. Instantly, our AI analyzes what citizens said, summarizes their trust factors, and spots common themes—no spreadsheets or manual coding needed. AI even picks up on recurring ideas you may have missed, and you can chat directly with the AI about results for on-the-fly insights. Explore more on how to analyze citizen trust in local government survey responses with AI or head straight to our AI survey response analysis feature page to see its power in action.

Use this trust in local government survey template now

Generate deeper, context-rich feedback from citizens about local government, without guesswork or busywork—try this AI survey template and watch insights roll in within minutes. Experience instant editing, automatic follow-ups, and powerful AI-driven analysis, all designed for citizen trust surveys. Or if you want to build a custom survey about any other topic, visit our AI survey generator.