Survey template: Citizen survey about public health information access

If you want reliable feedback about public health information access, you need more than generic forms—try a conversational AI survey template from Specific to make your next survey faster, easier, and more impactful.

What is a conversational survey and why AI makes it better for citizens

Running citizen surveys about public health info is tough—traditional forms are boring, get low responses, and feel like an interrogation. A conversational survey, powered by AI, actually chats with people. It feels natural, adapts questions based on replies, and makes every citizen feel heard. That’s why we built Specific: a smarter way to create, launch, and analyze feedback that doesn’t feel robotic.

With manual survey tools, you end up spending hours writing questions, double-checking logic, and hoping you didn’t miss anything. More importantly, most people drop off: classic surveys often only get 10% to 30% completion rates, while our AI-powered conversations typically achieve **70% to 90% completion** by adapting to each user and making it engaging [1].

See how old-school surveys stack up to AI below:

Why use AI for citizen surveys?

• More engaging: Feels like a conversation, not a test

• Personalized: Adapts to every citizen’s answer

• Saves serious time: No more building logic manually

• Higher quality data: Fewer drop-offs, richer responses

Specific provides best-in-class conversational survey templates with a smooth, chat-like experience—so both you and citizens get more value, less hassle. Want tips for better citizen survey questions? Check out our guide to best questions for citizen surveys about public health information access.

Automatic follow-up questions based on previous reply

If you use basic online surveys, you risk unclear or incomplete answers—then you end up chasing people via email, wasting time for both sides. Specific’s conversational AI survey template fixes this by asking expert-level follow-up questions in real time. It reads each answer and follows up to clarify, dig deeper, or nudge for more detail—collecting richer data and better context with less work.

• Citizen: “Sometimes I can’t find information about free health clinics.”

• AI follow-up: “Can you tell me more about where you looked for this information and what barriers you faced?”

• Citizen: “I heard about vaccination schedules online.”

• AI follow-up: “Which websites or online platforms did you use to get vaccination information?”

Without follow-up, you’re left guessing what people mean. With AI-powered follow-ups, the conversation feels natural and the insights go much deeper. You don’t need to plan for every combination up front—the AI just handles it, freeing you up to focus on results. Curious? Try generating a survey and watch how the follow-ups adapt for every citizen. Learn more about the tech here: automatic AI follow-up questions.

Simply put, these followups turn a survey into a true conversation—a hallmark of conversational surveys.

Easy editing, like magic

Editing your AI survey template with Specific is surprisingly simple. Just tell the survey editor what you want to change—like “add a question about online health resources”—and the AI updates your template with research-backed wording in seconds. No dragging boxes around, re-checking logic, or dealing with tedious settings. You get expert-quality surveys, customized, fast. See more about how it works with our AI survey editor.

Flexible delivery: reach citizens anywhere

You can share your conversational public health information survey through two main channels:

• Sharable landing page surveys—Perfect if you want to distribute your survey via email, social media, SMS, or community website. Citizens can access the survey from any device, no app or login required. It’s seamless for public outreach and local campaigns.

• In-product surveys—If you run a platform or civic website, embed the survey right where citizens already interact. For example, after they look up community health services, the survey can pop up as a chat—catching them in-context, when experience is fresh.

For most public health information access initiatives, public landing pages reach the widest and most diverse group of citizens. But if you’ve got a citizen portal, consider combining both options for deeper, contextual feedback. If you're interested in other use cases, you can check our guide to creating citizen surveys about public health info access.

Instant results: analyzing survey responses with AI

No more exporting to Excel or drowning in spreadsheets. With Specific, AI-powered survey analysis instantly summarizes every citizen's replies, detects key themes, and highlights actionable insights within seconds. The automatic topic detection and ability to chat directly with the AI mean you can ask, "what did people say about barriers to getting public health info?" and get instant, clear answers. See how to analyze citizen public health information access survey responses with AI for a step-by-step guide. There are no bottlenecks—just automated survey insights when you need them.

Use this public health information access survey template now

Make feedback easy for your community—use this AI-powered conversational citizen survey template to collect richer insights, lower drop-offs, and analyze results in minutes. See the difference for yourself, or create a custom survey with Specific’s AI survey builder for any topic you need.