Survey example: User survey about trial experience

This is an example of an AI survey example for collecting user feedback about the trial experience—you can see and try the example in seconds.

It’s a real challenge to get honest, actionable insights from users during a trial period, especially if your survey feels like a chore.

At Specific, we've built a platform of AI-powered survey tools designed to make this process conversational, insightful, and dramatically more effective.

What is a conversational survey and why AI makes it better for users

Every team wants meaningful, high-quality feedback on the trial experience. But here's the pain: traditional surveys often get ignored, are tedious to fill out, or capture superficial answers. Users abandon them halfway—rarely do you get the “why” and “how” you really need. That’s where an AI survey generator changes the game.

Unlike old-school manual forms, an AI-driven survey builder crafts a tailored, conversational flow. Respondents interact with the survey as if they were chatting with a real, curious human—not just ticking boxes. And you know what? It works. Data shows that while traditional surveys struggle with completion rates in the 10–15% range, AI surveys routinely achieve 70–80% completion rates, thanks to a more engaging and personalized experience [1].

Why use AI for user surveys?

• Higher engagement: People complete conversational surveys more often because they feel understood—not interrogated.

• Deeper insights: Follow-up questions probe beyond the surface to uncover motivations and blockers.

• Better data quality: Answers are richer and more relevant. As a result, your trial experience research is simply better.

Specific sets the bar for conversational survey UX—making survey-taking painless for users and revealing for you. If you want to see even more best practices, check out this guide to trial experience survey questions or learn how to build your own AI survey from scratch. If you want to experiment beyond this template, explore the AI survey generator.

Automatic follow-up questions based on previous reply

Here’s where the magic of Specific kicks in: our platform’s AI asks smart, contextual follow-up questions in real time, just like a skilled interviewer. This isn’t about endless probing; it’s about unlocking the story behind each answer—without ever sending a batch of email follow-ups or scheduling a call.

Imagine the alternative: if you only had a single question, here’s what can happen:

• User: “The onboarding was confusing.”

• AI follow-up: “Can you share which step or part felt most confusing during your onboarding?”

Without the follow-up, you’d be left guessing. But with Specific’s AI follow-up feature, you actually get the context that lets you take action. This approach is proven to work—AI surveys deliver 95% accuracy in sentiment analysis, which means you’re not just collecting words, but reliably understanding feedback [2].

Trying out this survey generator is often the only way to feel just how natural and insightful these “micro-interviews” can be. The follow-ups are what make this a real conversational survey, not just a smarter form.

Easy editing, like magic

Editing your survey in Specific is as easy as chatting. Just describe what you want to change—add a question, tweak how the AI follows up, adjust the tone—and it happens in seconds with AI’s expert guidance. You skip the fiddly menus and guesswork, and let the AI survey editor handle the hard parts. Adjust and optimize your User trial survey instantly, without breaking your flow.

Flexible delivery: landing page or in-product

Getting your User trial experience survey in front of the right people is just as important as building it well. Specific offers two flexible ways to reach your users:

• Sharable landing page surveys: Perfect if you want to send your survey by email, post it in chat, Slack, or share with trial users outside your product. Great for onboarding feedback or early product surveys.

• In-product surveys: Ideal for prompting users right inside your app—maybe when they hit a key milestone or right after a feature trial. This works beautifully for SaaS tools and platforms, boosting both reach and relevance.

Choose whichever method matches how your users engage. Instant feedback, whenever and wherever makes sense.

AI survey analysis: see insights instantly

Once feedback rolls in, AI takes over the heavy lifting. AI-powered survey analysis in Specific automatically summarizes every response, uncovers common themes, and transforms your data into clear, actionable insights—no need for spreadsheets or complicated exports.

With features like automatic topic detection and the ability to chat with AI about survey results, you can get answers to your questions (“What blocked most users during trial?”) right away. If you want a detailed example, see how to analyze user trial experience survey responses with AI for a step-by-step guide.

See this trial experience survey example now

Try this AI-powered conversational survey and experience how effortless it is to collect deep, actionable feedback from your users—in real time, with expert follow-ups and instant insight.