Survey example: Inactive Users survey about pricing concerns

This is an example of an AI survey for Inactive Users about Pricing Concerns—see and try the example to experience how a conversational survey can reveal richer insights than any traditional form.

We all know that building effective Inactive Users Pricing Concerns surveys can feel like pulling teeth—response rates are low, questions get ignored, and the real reasons for user inactivity remain murky.

We built Specific to fix those headaches with tools that make smart, engaging, conversational surveys—and you’re about to see how that looks in practice.

What is a conversational survey and why AI makes it better for inactive users

Creating an engaging Inactive Users Pricing Concerns survey is harder than it sounds. Most traditional surveys are boring, impersonal, and see users drop off before giving a single meaningful insight. This is where conversational surveys—and especially AI-powered survey generators—make a massive difference.

Did you know the average response rate for online surveys is just 10-15%, with rates dropping as low as 2-3% for some audiences? [1] It gets even worse with younger users, where nonresponse can hit 60%. [2] Traditional approaches simply don’t break through.

Conversational surveys feel like a real chat. Instead of long lists of questions, users get asked follow-ups in real time, adaptively, just like in a one-on-one interview. This leads to higher engagement and richer answers—especially for touchy topics like Pricing Concerns among inactive users.

Why use AI for Inactive Users surveys?

• AI survey generators use GPT models to adapt to every answer, making respondents feel heard.

• Response rates with AI surveys can reach 70-90% completion, far higher than old-school methods. [3]

• AI brings in-depth follow-up, clarity, and real-time probing—with no extra burden on your team.

Specific focuses on delivering the best-in-class conversational survey experience, whether you’re sending a single sharable link or embedding a widget in your product. This keeps users engaged, comfortable, and willing to voice what really matters—so you can finally understand why inactive users aren’t engaging and how pricing is impacting their choices. Interested in crafting your own? See how to do it in our step-by-step guide for Inactive Users Pricing Concerns surveys or explore the AI survey generator for any topic.

Automatic follow-up questions based on previous reply

One thing that sets a conversational survey apart is its ability to listen—and then ask smarter questions on the fly. With Specific, our AI automatically creates agile follow-up questions based on the respondent’s last answer, collecting the kind of deep context that static forms simply miss. Say goodbye to chasing users with endless emails for clarification.

Here’s what happens when you *don’t* have smart follow-ups:

• Inactive User: “It was too expensive.”

• AI follow-up: “Can you share more about which pricing option didn’t feel right or what value you expected for the price?”

Without this, you might get vague feedback and no idea how to act. But with real-time follow-ups, the survey feels personal, and every answer actually makes sense.

This style of automated, conversational probing is new, but it’s what gets you insights you can use. Try generating a survey and see for yourself just how fluid and illuminating these follow-ups can be. Learn more about the feature at automatic AI follow-up questions.

When you have dynamic follow-ups, the survey genuinely becomes a conversation—not just a form. That's the heart of what makes it a true conversational survey.

Easy editing, like magic

Tweaking your survey couldn’t be easier. With Specific, editing is as simple as chatting. Just tell the AI—“add a question about competitor offers” or “make the language less formal”—and the survey updates instantly. No fiddling with logic trees or copying/pasting blocks of text.

The heavy lifting of expert survey writing is done for you. Change, revise, and iterate on your survey in seconds, all through a chat interface. If you want deep customization, the AI survey editor lets you get as nuanced as you need.

Survey delivery: links and in-product

Once your Inactive Users Pricing Concerns survey is ready, you’ve got two hassle-free options for delivery:

• Sharable landing page surveys: Perfect for emailing inactive users, posting in Slack, or including in re-engagement campaigns. Just send them a link, and the conversational survey does the rest—no login needed.

• In-product surveys: Ideal if you want to capture feedback from users who log into your platform but haven’t been active lately. Show the survey as a widget at key moments (like upon login or during churn-triggered events) so responses are timely and contextual.

For Inactive Users and Pricing Concerns, landing page surveys usually work best—you reach disengaged users wherever they are, and you can segment by email or previous activity. But in-product surveys shine if your audience still logs in occasionally, letting you catch them right in the moment.

AI-powered survey analysis—no spreadsheets needed

After collecting responses, you don’t need to dig through raw text or build pivot tables. Specific instantly summarizes replies, finds key pricing themes, and generates clear, actionable insights using GPT-based AI. This means you get to the “why” behind pricing pushback, without hours of manual analysis.

Use automatic topic detection and even chat directly with the AI to ask, “What do most users say about competitor prices?” or “Which concerns come up most about our value for money?” Want a deeper dive? Check our guide on how to analyze Inactive Users Pricing Concerns survey responses with AI or visit AI survey response analysis for more tips on automated survey insights.

See this Pricing Concerns survey example now

Get deeper, clearer answers on why inactive users hesitate on price—see this AI-powered conversational survey example in action, and discover what your feedback process has been missing.