Survey example: Hotel Guest survey about room cleanliness

This is an example of an AI survey for Hotel Guests focusing on Room Cleanliness—see and try the example.

Creating Hotel Guest Room Cleanliness surveys is often a pain: templates are rigid, getting truly useful feedback takes forever, and responses are rarely as clear as you want.

At Specific, we specialize in AI-powered conversational surveys and all the tools here are part of Specific. If you want best-in-class survey quality and insights, you’re in the right place.

What is a conversational survey and why AI makes it better for hotel guests

Room cleanliness is critical for hotel guest satisfaction—81% of guests say it’s the top factor in choosing a hotel, and 78% are more likely to leave a positive review if the property is spotless [1]. Yet, asking guests about room cleanliness (and getting clear, actionable feedback) is notoriously tricky.

With traditional surveys, you send out a fixed form and cross your fingers for good answers. It rarely works—rushed guests type vague stuff, and you get stuck with answers like “It was okay.”

Here’s where AI survey generators step in. Instead of rigid forms, AI creates a natural, conversational experience that feels personal for every guest. You get richer, more honest feedback, because the survey adapts on the fly—asking smart follow-up questions where it matters.

Why use AI for hotel guest surveys?

• Guests find it easier to chat than fill out a form

• You can clarify ambiguous comments immediately

• The data is richer—essential for issues like room cleanliness where small details matter (and bad reviews can haunt your reputation, as 90% of travelers avoid hotels called out for being dirty [2])

This is not just survey software. Specific offers an engaging, mobile-friendly, conversational experience that adapts to your guests, resulting in honest, actionable feedback. If you're looking for more inspiration, check out our guide to best questions for hotel guest surveys about room cleanliness.

Automatic follow-up questions based on previous reply

Let’s be honest—no one wants to follow up with a dozen guests by email asking “What did you mean by ‘fine’?” That’s why Specific uses AI to generate follow-up questions, instantly and contextually, like an expert interviewer would. These make your surveys truly conversational.

Here’s how it works in practice:

• Hotel Guest: “The bathroom was okay.”

• AI follow-up: “Thanks for sharing. Could you tell me more about what could have made the bathroom better for you?”

• Hotel Guest: “Room was mostly clean except the carpet.”

• AI follow-up: “I appreciate the detail! What was wrong with the carpet? Was it a stain, odor, or something else?”

If you skip follow-ups, responses are too general and you can’t act on them. This system saves hours—no manual emails, no missed feedback, and way fewer misunderstandings. Try generating a survey yourself and watch how natural it feels. See more about this feature here.

Follow-ups transform the experience. It’s not a form—it's a conversation that makes every survey a conversational survey.

Easy editing, like magic

Surveys change and so do your needs. Editing is effortless—just chat with the survey editor and the AI applies your changes with expert precision, whether you need to tweak the tone or add a question about amenities. Skip the manual work; make edits in seconds. If you want to see it in action, learn more about the AI survey editor here.

Survey delivery: in-product widget or shareable page

You want guests to actually take the survey, so delivery matters. We support two smooth methods:

• Sharable landing page surveys: Great for sending a survey link via email or QR code. Place it in post-stay emails or on in-room signage so guests can respond when it’s convenient for them.

• In-product surveys: Ideal for hotels with digital check-out or in-room tablets—guests can give feedback without leaving your app or site.

For hotel guest room cleanliness, a landing page survey works well for post-stay feedback, while in-product surveys fit when you have an in-app guest experience or a digital guestbook. Both keep the experience conversational and easy.

Instant AI survey analysis, no manual effort

Once your responses start flowing in, Specific’s AI does the heavy lifting. Instantly see summaries, identify trends, and spot outliers. Features like automatic topic detection and the ability to chat directly with the AI about results make understanding your data a breeze. Learn about AI survey analysis or see specific advice on how to analyze hotel guest room cleanliness survey responses with AI.

No more messy spreadsheets—just actionable survey insights, immediately.

See this room cleanliness survey example now

Experience an AI-powered conversational survey and discover how easy it is to get clear, honest, and actionable room cleanliness feedback from your hotel guests. Try it firsthand and unlock deeper insights—faster than ever.