Survey example: Citizen survey about permit and licensing process

This is an example of an AI survey about the permit and licensing process for citizens—see and try the example for yourself. Designing meaningful citizen feedback is just a click away.

Let’s face it: creating effective citizen permit and licensing process surveys is tough. Most forms don’t dig deep, and people rarely finish them.

Specific is built for exactly this challenge. All the tools on this page are made by Specific, and they’re trusted for crafting insightful, conversational surveys that citizens and city teams actually want to use.

What is a conversational survey and why AI makes it better for citizens

Traditional citizen surveys don’t feel personal—they’re static forms everyone dreads. Let’s be honest: abandoned responses and one-word answers are far too common. The real problem? These old methods miss moments of insight and turn respondents off before real feedback even begins.

That’s where AI survey generators step up. We use AI to turn feedback into an actual conversation—proactive, adaptive, and surprisingly human.

Why use AI for citizen surveys?

• Conversational flow keeps citizens engaged. If they’re in a hurry, the questions skip right to the point. If they care, the AI gently digs deeper for details. That’s how we routinely see completion rates jump to 70–80%, and a big cut in dropoffs. [1]

• Context matters. The AI only asks what’s relevant, never wasting citizens’ time with irrelevant pages.

• Best-in-class experience. With Specific, both survey creators and citizens enjoy a smooth process—no clunky forms, just a chat that gets smarter as it goes.

Curious about building your own? Try our AI survey builder for anything, or check the interactive demos to see what’s possible.

Automatic follow-up questions based on previous reply

This is the magic of a true AI conversational survey. Specific’s engine listens and responds in real time, instantly generating smart follow-up questions based on what a citizen said. No more dead ends or ambiguous feedback—just natural dialogue that leads to richer insights.

Let’s see how this plays out if you don’t have follow-up questions:

• Citizen: "I had troubles with the application."

• AI follow-up: "Could you tell me more about what part of the permit application was confusing or difficult?"

Without this, you’d get vague feedback, and you’d need to follow up over email, wasting everyone’s time.

Thanks to these smart, automated follow-ups (learn more about them here), each survey feels like a conversation—not a test. This difference matters. Try generating a survey and you’ll see how every answer sparks deeper understanding.

Follow-ups turn every survey into a natural chat—this is what makes it a true conversational survey.

Easy editing, like magic

Changing a survey is as straightforward as chatting. You describe what you want—add a question, tweak the tone, change a followup—and the AI survey editor updates your survey instantly. No manual rebuilding, no tinkering with logic tables. Just tell the AI and it happens within seconds, bringing expert-level knowledge to every tweak. You can see this in action with the AI survey editor.

Survey delivery for citizens—landing pages or in-product

With Specific, you launch your AI survey right where it fits best for citizens weighing in on permit and licensing processes.

• Sharable landing page surveys: Perfect for emailing out to residents, posting a link on your city website, or QR codes at city offices or public meetings. Citizens can complete feedback on any device, any time—no login needed.

• In-product surveys: If your city or permit platform has a self-service portal or app, gather instant input directly while citizens use those services. This is ideal for context-sensitive questions triggered at just the right time—like after a permit submission or status update.

When it comes to reaching every citizen, flexibility matters. Landing page surveys are usually the fastest way to maximize reach for this topic, but in-product options deliver unbeatable context and timing when digital services are available.

Read more about how to choose the best delivery for citizen surveys about permit and licensing processes.

AI survey analysis—insight in minutes

The real superpower comes after citizens respond. Specific’s AI survey analysis instantly summarizes what people say, clusters main themes, and turns hundreds of replies into actionable takeaways. You won’t need to wade through spreadsheets or manual coding ever again—just ask the AI, review auto-generated summaries, and focus on what matters. Features like automatic topic detection and real-time chat with the AI about answers let you dive deep, fast. Discover more about how to analyze citizen permit and licensing process survey responses with AI.

See this permit and licensing process survey example now

Experience how AI-driven, conversational surveys can transform citizen feedback—see the example and start understanding what your community actually needs, right now.