Survey example: Citizen survey about local government performance

This is an example of an AI survey about local government performance for citizens—see and try the example. You can explore how it asks smart questions and delivers deeper, personalized insights.

Creating effective citizen local government performance surveys is frustrating for many teams—manual forms are bland, static, and flat-out fail to gather useful details.

At Specific, we specialize in conversational, AI-powered surveys and are a trusted authority in the world of feedback technology. Every tool and feature here is part of Specific, built for a new era of research—faster, deeper, genuinely insightful.

What is a conversational survey and why AI makes it better for citizens

Every local government wants to hear from its citizens. The problem? Traditional surveys rarely deliver meaningful, actionable data. If people even finish them, blunt multiple-choice forms feel impersonal and result in generic responses. This is where AI survey generators shine.

At Specific, we focus on conversational survey technology—a smart way to collect citizen perspectives on local government performance. Instead of static questions, respondents chat naturally with an AI agent, leading to open dialogue and richer context. Conversational surveys dramatically increase engagement while giving survey creators deeper insights, not just a spreadsheet of ticks and half-hearted complaints.

And the numbers prove it—not only does satisfaction with local councils continue to slide (the UK saw a 12-point drop in council satisfaction across a decade, with just 60% of people satisfied in 2023 [1]), but survey engagement is suffering, too. The traditional approach yields completion rates of only 45-50%. Compare that to AI-driven surveys with Specific, which boast completion rates of 70-80%—a profound improvement for any civic organization[4].

Why use AI for citizen surveys?

• Higher completion rates: Citizens are more likely to finish an engaging, chat-like survey.

• More actionable detail: Dynamic follow-ups mean better context, which leads to smarter decision-making.

• Time saved: Teams don't spend hours building, cleaning, or clarifying survey data.

This AI survey example uses Specific’s best-in-class conversational engine. The result? Respondents don’t feel like they’re filling out a static government form—they experience a productive conversation instead. Interested in building your own? Check this step-by-step guide on how to create a citizen survey about local government performance or experiment from scratch with our AI survey generator.

Automatic follow-up questions based on previous reply

What makes a conversational survey — like this AI survey example — so different? The secret is smart, real-time follow-up questions. At Specific, our AI listens closely to every answer and asks natural clarifying questions on the spot, just like an expert interviewer would. This ensures you gather all the context you need for actionable insights—not half-stories and miscues.

Follow-ups do more than just save your team from the exhausting back-and-forth email chase. They also make the exchange feel authentic and natural, transforming what could be a cold, impersonal process into a true conversation.

• Citizen: “The roads are always under construction.”

• AI follow-up: “Could you tell me which roads cause you the most problems, and how this has affected your day-to-day routine?”

• Citizen: “Customer service is slow.”

• AI follow-up: “When you say slow, can you share a recent experience or let me know which services you contacted?”

If you skip dynamic follow-ups, the responses are often unclear, and your team ends up guessing intent—wasting time and missing key details. With Specific’s automatic follow-up questions, everything happens instantly, with no need to chase respondents or clarify later.

These follow-ups turn the survey into a conversation—a true conversational survey—where every citizen feels heard, and you capture not just opinions, but the reasons behind them. Try generating a survey to experience this for yourself.

Easy editing, like magic

Working with this AI-powered survey example is refreshingly easy. With Specific’s AI survey editor, you can simply tell the AI what you want to change—add, reorder, or reword questions—just like chatting with a knowledgeable coworker. There’s no need to fuss with long menus or tedious manual tweaks.

Need to collect new details on traffic safety or public health? Just describe it, and let the AI do the hard work. Survey edits happen in seconds, so you can stay focused on what matters: getting the right insights from your community.

How to deliver your AI survey: landing page or in-product

Reaching citizens efficiently is just as important as asking the right questions. With Specific, you have two seamless options to share your conversational survey about local government performance:

• Sharable landing page surveys: Generate a unique survey link to distribute via email, social media, a city website, or even community mailers. Perfect for public polls, targeted outreach, and neighborhood engagement—no software install required.

• In-product surveys: Embed the survey widget directly in public service portals, municipal websites, or community engagement platforms. This method is ideal for gathering real-time feedback from citizens using city services online or checking their accounts.

For most citizen feedback on local government performance, landing page delivery is popular due to simplicity and broad reach. In-product delivery works great for digital-first city services where citizens are already logged in.

Instant AI survey analysis and insights

Once the responses roll in, the hard part—analysis—is handled by AI. With Specific’s AI survey response analysis tool, you get instant summaries, automatic topic detection, and real-time chat with AI about your data. That means you don’t waste hours wrangling spreadsheets. Instead, you ask the AI to find key themes, trends, and sentiment right away—saving immense time and boosting accuracy. AI-powered survey analysis reaches up to 95% accuracy in citizen sentiment identification while being 60% faster than manual methods [5][6]. For more, see our guide on how to analyze citizen local government performance survey responses with AI.

See this local government performance survey example now

Try this AI-powered conversational survey example for citizen feedback—see the difference in depth, clarity, and ease. Discover how Specific lets you engage, edit, and analyze citizen surveys without friction and with uniquely actionable results. Your local government performance research just got a whole lot smarter.