Survey example: Citizen survey about flooding and drainage issues

This is an example of an AI survey about flooding and drainage issues for citizens. If you want to explore or try it, see and try the example now.

Creating effective citizen surveys on environmental topics like flooding and drainage is tricky—questions can be misunderstood, responses might lack context, and traditional survey forms often feel like just another chore.

At Specific, we specialize in conversational surveys that use AI to make collecting, analyzing, and acting on citizen feedback more natural and insightful than ever before.

What is a conversational survey and why AI makes it better for citizens

Building valuable citizen flooding and drainage issues surveys can be a headache. Most forms feel impersonal, leading to low completion rates and vague answers. Traditional surveys simply don’t capture the full context or emotions behind real concerns.

Conversational surveys flip this on its head. Instead of filling out static forms, respondents chat naturally—answering questions in their own words, and receiving smart follow-ups from AI. This feels more like a conversation, immediately increasing trust and opening up richer feedback.

With an AI survey generator like Specific, you don’t design each question manually—just describe your goal or paste an outline, and the AI builds a complete, expertly structured survey in seconds. That’s a huge leap from the time-consuming, rigid process of old-school surveys.

Why use AI for citizen surveys?

• Higher engagement: Adaptive, real-time chats keep citizens interested and committed throughout the survey. This leads to completion rates around 70-80%—way above the 45-50% norm for traditional surveys. [1]

• Personalized experience: The AI listens and reacts, ensuring every answer leads somewhere meaningful.

• Faster and easier for creators: Focus on outcomes and quality, not on fiddly formatting or wordsmithing every question.

• Inclusivity: Recent studies show marginalized groups, including people of color and women, are often more engaged in environmental surveys—something conversational design can empower further. [3]

Specific delivers the best-in-class conversational survey experience, making feedback gathering a smooth process for both you and your respondents. If you want more on designing these surveys, see best questions for citizen surveys about flooding and drainage issues.

Automatic follow-up questions based on previous reply

Here’s where things get powerful: Specific uses AI that listens closely and instantly asks smart, contextual follow-up questions. If a citizen mentions a drainage problem, the AI clarifies, probes for location or frequency, or gently nudges for more detail—just like an expert interviewer. This is what really separates a conversational survey from a static one.

• Citizen: "I've noticed water pooling on my street sometimes."

• AI follow-up: "Can you tell me approximately how often this happens, and if there’s a particular time of year when it’s worse?"

• Citizen: "Our backyard floods every year."

• AI follow-up: "What do you think causes the flooding in your backyard? Have you made any attempts to address it?"

If you skip follow-up questions, you risk missing core issues:

• Citizen: "It's a recurring problem."

• A static form may move on, leaving you with an ambiguous answer and no usable insight. But conversational AI digs deeper, making every response count.

If you’re curious about how that feels in practice, try generating a survey and see automatic AI follow-ups in action. These follow-ups make every survey session a true conversation, not a box-ticking exercise.

Easy editing, like magic

We believe survey setup should feel as easy as chatting with a colleague. With Specific’s AI-powered editor, you just describe your change (e.g., “make it more formal” or “ask about past flooding experiences”), and the AI updates your survey instantly with expert precision. No more wrestling with dropdowns or endless settings—edit surveys in seconds, without breaking a sweat.

Delivery: landing page or in-product survey widget

Reaching citizens where they are is crucial for feedback on flooding and drainage issues. Specific offers two flexible delivery methods:

• Sharable landing page surveys: Perfect for broad outreach—share a unique link in local newsletters, social media, or community SMS campaigns.

• In-product surveys: Embed directly into community portals or citizen apps—ideal when you want to catch feedback when people are already engaged with local government services.

For community-wide environmental topics like flooding, a sharable landing page is often the best fit, letting people participate easily on their own time, no login required.

Analyze responses instantly with AI

Once responses roll in, Specific’s AI survey analysis summarizes everything—finding key themes, surfacing common pain points, and highlighting sentiment using up to 95% accuracy in feedback interpretation. [4] There’s no need to manually build a pivot table or read through dozens of wordy responses.

Topic detection and instant summaries mean you get actionable, automated survey insights in minutes. Want to learn more? See our guide on how to analyze citizen flooding and drainage issues survey responses with AI.

See this flooding and drainage issues survey example now

Ready to truly understand your community’s needs? See the conversational AI survey example in action—discover how easy it is to gather detailed, high-quality citizen insights and turn feedback into real change.