Survey example: Citizen survey about broadband internet access
Create conversational survey example by chatting with AI.
This is an example of a conversational AI survey about broadband internet access for citizens—see and try the example to experience AI-powered feedback in action.
Building effective citizen broadband internet access surveys is tough: you want honesty, detail, and clarity, but manual survey forms make it hard to capture real stories and crucial insights.
At Specific, we've created tools that change how citizen surveys work, making them smarter, more intuitive, and surprisingly easy to use—all built on years of expertise in conversational AI research.
What is a conversational survey and why AI makes it better for citizens
Getting meaningful, actionable insights from citizens about broadband internet access can be messy. Traditional survey forms rarely ask follow-ups or clarify confusion, so teams are left sorting through vague, incomplete responses. This is where AI-powered conversational surveys shine.
With an AI survey example like this, you create a chat-like experience. Respondents feel like they're talking to someone who actually listens and adapts—making each answer more useful for decision-makers. It’s more human, and thanks to AI, it’s way more efficient.
Manual Survey Creation | AI-Generated Conversational Survey |
---|---|
Built with static forms and fixed logic | Dynamic chat that adapts in real time |
Time-consuming setup | Survey generated in seconds via natural language |
Misses clarifying details | Asks smart follow-ups automatically |
Confusing and often impersonal | Feels like a real conversation |
Why use AI for citizen surveys?
AI survey generators like Specific build better questions, draw out more context, and avoid the gaps common with static forms.
We leverage best-in-class conversational UX to keep both survey creators and respondents engaged—reducing abandonment rates and increasing insight quality.
AI-driven surveys are especially useful given persistent digital divides: for example, while 90% of U.S. households have a broadband subscription, access for American Indian and Alaska Native households on tribal lands lags at 71% [1][2]. Understanding the “why” behind these numbers depends on honest, nuanced responses you truly get only from a chat-like interview.
For more on choosing the right questions for broadband feedback, check the best questions for citizen broadband internet access surveys. If you want to make your own survey for a different challenge, try the AI survey generator from scratch.
Automatic follow-up questions based on previous reply
Let’s talk about one of the smartest things AI brings to the table: automatic follow-up questions. At Specific, we built our survey AI to act like a great conversationalist—listening, probing, clarifying, and drawing out details exactly when they matter.
Instead of the usual “thanks, please elaborate” tacked onto every open question, our AI reviews the citizen’s reply, then asks tailored follow-ups in real time. This leads to clearer, richer feedback:
Citizen: “Internet is slow where I live.”
AI follow-up: “Can you describe when you notice the slow speeds the most? Is it during certain times of day or for specific activities?”
Citizen: “I can’t always afford the monthly bill.”
AI follow-up: “Would a lower-cost internet plan with fewer features help, or do current discounts not apply to you?”
Without these smart follow-ups, it’s easy to get unclear answers—forcing you to chase down more details by email, or worse, leaving confusion in your data.
Follow-ups transform the survey into a real conversation. If you want to see this in action, generate a survey and interact with our AI—it’s a game changer compared to traditional forms. For a closer look at this feature, read more about automatic AI follow-up questions.
With follow-ups handling the heavy lifting, the end result is a genuine conversational survey—not just a static form with fancier fonts.
Easy editing, like magic
Editing an AI survey example with Specific is straightforward—just chat with the AI and say what you want to change. Want to adjust a question, tweak tone, or add another probe about affordability? Type your request, and the AI instantly updates the survey with expert-level logic in seconds—no tedious form building, copying, or second-guessing needed.
You offload the hardest part (survey design) to the AI, making your survey building process as easy as messaging a colleague. Want to learn more? See how it works in our AI survey editor.
Survey delivery: reach citizens where it matters
You can reach citizens in ways that fit the feedback you need about broadband internet access:
Sharable landing page surveys: Great for municipal initiatives, public outreach, advocacy campaigns, and community internet providers. Send the link via email, text, or social media so anyone in your target group can respond on any device—no account needed.
In-product surveys: Perfect for internet service providers (ISPs) and local governments that want to gather broadband feedback inside citizen portals, utility management apps, or support dashboards. This reaches people at the moment they’re managing their connection or reporting an issue.
For detailed use cases and deployment tips, check our guide on how to create a citizen broadband internet access survey.
AI survey analysis: instant insights, no spreadsheets
Once you’ve collected responses, Specific’s AI survey analysis takes over. It summarizes feedback, detects key themes like affordability or connection reliability, and highlights outliers—all automatically, with no messy data exports or number-crunching. You can even chat with the AI to explore interesting patterns or test hypotheses, so analyzing survey responses with AI actually feels collaborative and insightful.
Want to dive deeper? See how to analyze citizen broadband internet access survey responses with AI or get familiar with our AI survey response analysis features in detail.
See this broadband internet access survey example now
Ready to see how AI-driven surveys bring broadband access insights to life? Try the example and watch as smart, conversational feedback quickly reveals what static forms miss—clarity, truth, and actionable next steps from real citizens.
Related resources
Sources
census.gov. Computer and Internet Use in the United States: 2021
census.gov. Broadband Access on Tribal Lands: 2021.
pew.org. How can the United States address broadband affordability?