This article will guide you on how to create an event attendee survey about accessibility and why it's crucial for gathering impactful feedback. With Specific, you can build your survey in seconds—saving you both time and effort.
Steps to create a survey for event attendees about accessibility
If you want to save time, just click this link to generate a survey with Specific.
Tell what survey you want.
Done.
That's it—you don’t need to read any further if you just need a survey now. The AI leverages expertise to craft the right questions and even asks personalized follow-up questions to gather all the insights you need. If you want more control or want to explore all options, you can always start from scratch with the Specific AI survey editor to customize your survey further using semantic surveys tailored to event attendee feedback.
Why surveys about accessibility for event attendees matter
We're in a time where accessibility can make or break the attendee experience at any event, yet it's still too often overlooked. According to a 2025 report, 66% of attendees consider accessibility features crucial to their event experience[1]. That means if you’re not collecting feedback about accessibility, you’re missing out on essential data to improve inclusivity and satisfaction. Imagine investing work and budget into an event, only to find out too late that nearly half your audience—especially those with disabilities—felt you didn’t include them.
It's not only about doing the right thing but also about maximizing attendee retention and word-of-mouth. 47% of attendees with disabilities feel more welcomed at events that promote accessibility[2]. That’s a huge chunk of your audience who may otherwise hesitate to come back. Even bigger: 84% said an accessible event directly influenced their decision to attend[3]. Feedback from these surveys arms you with real data to correct what’s missing and continuously build a more inclusive experience. If you're not running these, you’re not only risking bad reviews—you’re turning away potential loyal attendees. For further reading, check out our guide on the benefits of accessibility feedback in event attendee surveys.
What makes a good accessibility survey for event attendees
Quality responses start with well-crafted questions. The biggest mistake? Vague or biased questions that either confuse your audience or nudge them toward certain answers. When designing your survey, use clear, direct questions in a friendly, conversational tone—it puts respondents at ease and invites honest feedback. A survey should never feel like a test; it should feel like a chat.
The best metric for success? Both the quantity and quality of responses. High response rates mean your questions were accessible and engaging, while deep, descriptive answers mean your questions actually resonated. Here's a simple visual comparison:
Bad Practices | Good Practices |
|---|---|
Confusing, technical language | Clear, everyday wording |
Long, complicated questions | Short, direct questions |
No follow-up on vague answers | Conversational follow-ups for clarity |
One-size-fits-all format | Personalized, relevant questions |
Avoid the pitfalls: keep it clear, friendly, and focused on both the “what” and “why” behind attendee experiences with accessibility features.
Types of questions to ask in an event attendee survey about accessibility
Well-designed surveys use a mix of question types. Each has unique strengths and helps you dig deeper into attendee sentiment about accessibility.
Open-ended questions invite detailed feedback and stories you can’t capture with multiple-choice options. These are perfect to uncover unseen pain points or special requests:
What specific accessibility feature would have improved your experience at this event?
Can you describe any challenges you faced navigating the venue?
Single-select multiple-choice questions streamline analysis and make quick comparisons easy—especially for benchmarking or follow-up action:
How would you rate the accessibility of the event venue?
Very accessible
Somewhat accessible
Neutral
Not accessible
NPS (Net Promoter Score) question is a classic for measuring overall satisfaction and loyalty. For event attendees, it’s particularly effective for correlating accessibility with likelihood to recommend your event. You can instantly generate a NPS survey for event attendees about accessibility if you'd like a quick start:
On a scale from 0 to 10, how likely are you to recommend this event to someone who values accessibility?
Followup questions to uncover "the why" are key—you want to find out not just what, but why someone answered a certain way. For example, if someone rates accessibility low, a good follow-up would explore their specific challenge:
What was the main reason for your rating regarding accessibility?
To pick up more ideas and get expert tips, read our article on best questions for event attendee surveys about accessibility.
What is a conversational survey?
Conversational surveys are surveys that feel like natural conversations. Instead of dumping a list of questions, they unfold like a chat, asking relevant follow-ups, clarifying vague answers, and adapting to each respondent—just like a skilled interviewer. Using AI to generate survey questions and manage the flow, we can make the experience more welcoming and drive richer feedback compared to traditional, manual survey forms.
Here’s how it stacks up:
Manual Surveys | AI-generated, Conversational Surveys |
|---|---|
Static, form-based layout | Dynamic, natural chat flow |
No personalized follow-ups | AI asks relevant, expert-level follow-ups |
Harder to analyze open text | AI summarizes and contextualizes responses |
Time-consuming to build and iterate | Instant creation, easy edits via AI |
Why use AI for event attendee surveys? Because AI survey generation lets us create perfectly tailored, relevant question flows in seconds. Each survey can automatically branch into conversational follow-ups, so we get the context behind the numbers. Plus, Specific offers the best-in-class experience for both creators and respondents—making the whole process not only easy, but also actually pleasant. If you want to dive deeper into setting up conversational AI surveys, check out this step-by-step how to create a survey guide.
When you use an AI survey example or experiment with a conversational survey generator, you'll notice the difference right away in both speed and the quality of insights.
The power of follow-up questions
Automatic follow-up questions change everything for accessibility feedback. Instead of getting flat or unclear responses, AI-driven surveys like those from Specific dig deeper on the spot—right when it matters. Our automatic follow-up questions feature means you never have to chase respondents with extra emails for more detail. Here’s what it looks like if you don’t ask follow-ups:
Event Attendee: "The entrance was difficult."
AI follow-up: "Can you share what made the entrance difficult for you? Was it signage, ramps, or something else?"
How many followups to ask? Generally, two to three is enough for most contexts. Specific’s settings let you define how persistent to be, and even skip to the next question if you’ve got what you need (so it never feels pushy).
This makes it a conversational survey—you move past the shallow answers and get real stories and actionable data in context.
AI-powered analysis of survey responses is easier than ever, even if you collect hundreds of open-text answers. Our platform helps you make sense of it all with interactive analysis tools (see our dedicated guide on how to analyze responses from event attendee surveys about accessibility).
Automated follow-ups are still a new concept, but once you try generating a survey with them, you’ll never go back to static forms again. Give it a spin to see how much deeper and more actionable your insights become.
See this accessibility survey example now
Don’t miss the chance to ask better questions and get closer to your attendees—see how easy it is to create a conversational accessibility survey that delivers real insights, fast.