Best questions for event attendee survey about accessibility

Here are some of the best questions for an event attendee survey about accessibility, plus smart tips for making your survey truly insightful. If you want to build an effective accessibility survey for attendees, you can generate one with Specific in seconds—no tedious work required.

Best open-ended questions for accessibility feedback

Open-ended questions let attendees share real experiences and details you might not have anticipated. They work best when you want candid feedback, rich context, or to uncover practical barriers and ideas—especially important for accessibility. And the richer the input, the better the insights you’ll uncover for your organization.

1. Can you describe any challenges you faced while accessing event venues or sessions?

2. What accommodations or support would have improved your experience?

3. Were there accessibility features that worked particularly well for you? Please elaborate.

4. Did you experience any issues with signage, navigation, or finding assistance?

5. How did our staff handle accessibility-related questions or requests?

6. What technology or resources would help make our events more accessible in the future?

7. Can you tell us about any transportation or parking difficulties you encountered?

8. Were there moments during the event when you felt included or excluded due to accessibility factors?

9. What would you suggest we change for next time to make the event more inclusive?

10. Is there anything else about your accessibility experience you’d like us to know?

Real feedback like this forms the heart of inclusive improvement programs. Not only does it invite honesty, but AI-powered surveys can personalize follow-ups and adapt to user needs in real time—keeping respondents engaged. In fact, AI-powered surveys achieve completion rates between 70% to 90%, while old-school forms often get just 10% to 30% response rates. That’s a massive win for anyone aiming for genuine feedback. [1]

Best single-select multiple-choice questions for accessibility

Single-select multiple-choice questions are ideal for quantifying feedback or breaking the ice. Respondents can quickly select what matches their situation, lowering the effort required—especially if some attendees aren’t sure how to articulate all their feedback up front. It also boosts survey completion and sparks deeper conversation through relevant followups.

Question: How would you rate the accessibility of the event venue?

• Excellent

• Good

• Fair

• Poor

Question: Which accessibility feature was most important for your participation?

• Wheelchair access

• Assistive listening devices

• Sign language interpretation

• Accessible restrooms

• Other

Question: Did you receive sufficient information about accessibility services prior to the event?

• Yes, fully

• Somewhat

• No, not at all

When to follow up with "why?" It’s a good idea to follow a rating or choice with a simple "why?" when you want to understand the reason behind the answer. For example: If someone selects "Fair" for venue accessibility, a follow-up like, “Can you share what made the venue only ‘fair’ for your needs?” often reveals actionable insights that the dropdown alone can’t provide.

When and why to add the "Other" choice? Whenever your options might not cover every possible situation, or when you want truly open feedback, "Other" lets respondents describe what’s missing. Follow-up questions here help surface details and suggestions you didn’t anticipate, making your survey far more useful.

NPS-style question for attendee accessibility insights

The Net Promoter Score (NPS) question isn’t just for products or general satisfaction—it’s a powerful gauge for accessibility, too. By asking, "How likely are you to recommend our event to someone who requires accessibility accommodations?" (with a 0–10 scale), we learn whether our baseline meets actual needs, and can instantly segment between promoters, passives, and detractors. Follow-up prompts for each group ensure we capture what made things great—or what held someone back. You can generate an NPS accessibility survey for event attendees in moments.

The power of follow-up questions

Smart follow-up questions bring out the true value of conversational surveys. That’s where the automatic AI follow-up questions feature in Specific shines—AI learns from each reply, asking the right next question, so you don’t get stuck with incomplete or vague answers.

• Event Attendee: “The signage was confusing.”

• AI follow-up: “Could you tell us which signs were unclear or what information would have helped you?”

Without this back-and-forth, teams end up with ambiguous responses—leaving you to guess (or email back later for clarity), which slows you down and risks losing context. Automated follow-ups built into Specific can cut abandonment rates from up to 55% with traditional surveys, down to as low as 15%–25%. [2]

How many followups to ask? Typically, 2–3 follow-ups per original question are enough to clarify, understand motivation, and gather context. You can customize this in Specific, or let respondents skip ahead after they’ve said what matters most.

This makes it a conversational survey: The dialogue feels like a natural chat, not a cold form. People engage, clarify, and share more, so you collect real, actionable insights.

AI survey response analysis: Even when answers get wordy or complex, AI analysis tools make it easy to uncover themes, trends, and actionable ideas. You don’t need to worry about manual coding or missing signals in long-form feedback.

These AI-driven followups are new for most teams—give it a try in Specific’s builder and see the difference firsthand.

How to prompt ChatGPT for great event accessibility survey questions

Let’s say you want AI to help write strong accessibility questions. Here’s a simple starting prompt:

Suggest 10 open-ended questions for Event Attendee survey about Accessibility.

But the more context you offer, the better the questions. Layer in details about your attendees, types of accessibility challenges, what you want to improve, and you’ll get higher quality results:

I'm planning an event for a diverse group that includes people with mobility, auditory, and visual impairments. My goal is to run a post-event survey to understand how well our accessibility features (like signage, assistive listening, and ramps) worked and what to improve. Suggest 10 thoughtful, open-ended questions for this situation.

To refine further, use:

Look at the questions and categorize them. Output categories with the questions under them.

Finally, pick the categories that matter most to you—maybe “physical access” or “communication”—and prompt:

Generate 10 questions for the category Physical Access.

Letting AI respond step-by-step like this helps surface gaps and opportunities easily—just like an expert researcher would do.

What is a conversational survey?

Conversational surveys engage people like a real discussion or interview, not a checklist. Every question feels like a chat, and the survey adapts on the fly—probing for details, clarifying answers, and skipping questions when they’re not necessary. This goes way beyond the old days of manual forms and static lists.

Specific uses an AI survey generator that creates surveys in natural language—in seconds. For accessibility, this means tailored questions, empathic tone, and dynamic followups. No manual editing, no scripting logic, pure conversation from start to finish.

Why use AI for event attendee surveys? With AI-driven survey tools, you’re not just saving setup time—you’re boosting completion, surfacing unexpected insights, and keeping accessibility at the center. Event attendees will breeze through a conversational survey, and you’ll see why recent research shows AI surveys analyze feedback up to 60% faster than manual methods and reach 95% analysis accuracy. [3]

Specific delivers the best user experience in conversational surveys, making feedback smooth and engaging for both the survey creator and every attendee. Plus, check out our easy guide on how to create an accessibility survey for event attendees.

See this accessibility survey example now

Explore a live example of a conversational accessibility survey for event attendees—see how easy it is to ask deeper questions, get more complete feedback, and turn insights into actionable improvements. Create your own conversational survey with AI-powered follow-ups in seconds.