This article will guide you on how to create a Conference Participants survey about Virtual Platform Usability, using best practices and the latest tools. With Specific, you can build your survey in seconds, letting AI handle everything from question design to conversational flow.
Steps to create a survey for Conference Participants about virtual platform usability
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Tell what survey you want.
Done.
You don't even need to read further if your goal is speed and quality—an AI survey generator does the expert work for you. The surveys use AI knowledge to ask the right questions and follow up, automatically gathering richer insights from respondents. If you prefer custom surveys, you can always start with a blank AI survey using semantic surveys tailored to your needs.
Why Conference Participants surveys on virtual platform usability matter
Let’s be real—if you’re not running these surveys, you’re missing out on direct, actionable feedback that can make or break the success of your event’s virtual experience. Here’s what’s at stake:
Direct feedback reveals what works—and what flops. You discover usability pain points before repeat issues drive away future attendees.
Continuous improvement is only possible with data—without surveys, you’re operating on hunches, which can lead to wasted resources.
Did you know that 90% of event organizers utilize surveys to measure participant satisfaction? That’s not a vanity metric. It proves how essential these tools are for pinpointing improvements and acting fast to elevate the attendee experience [1]. If your competitors are already survey-driven, and you’re not, you’re essentially flying blind while they upgrade their platform.
By running Conference Participants feedback surveys, you don’t just fix bugs—you show attendees you value their input and want to deliver an exceptional event experience. This approach pays reputational dividends and usually results in increased recommendations and better turnouts at future events.
What makes a good survey on virtual platform usability?
A razor-sharp virtual platform usability survey doesn’t just check a box—it asks the right questions to get honest, useful responses. Here’s how you nail the essentials:
Focus on clear, unbiased questions to avoid confusion and ensure genuine answers.
Use a conversational tone—when you sound human, you invite honesty and richer context.
Keep questions purposeful: each one should tie back to measuring usability or experience.
The real test of survey quality? You want both a high number of responses and responses rich in detail. If either is lacking, you’re not getting the insights you need to guide improvements.
Bad practice | Good practice |
|---|---|
Vague: "Did you like the platform?" | Specific: "How easy was it to join sessions on the platform?" |
Jargon: "Was the UX flow optimal?" | Simple: "Did you have any trouble finding what you needed?" |
Plus, don’t forget—the best surveys adapt on the fly. Conversational AI surveys let you clarify answers in real-time, so you never walk away with half-baked data.
Question types and real examples for Conference Participants virtual platform usability surveys
You have lots of flexibility, but here’s what typically works great for this audience and topic.
Open-ended questions encourage respondents to share detailed, nuanced opinions—perfect for uncovering usability details or unexpected blockers. They shine when you want more than a yes/no and when context matters.
What was your biggest frustration using our virtual event platform?
Can you describe a feature that worked extremely well (or poorly) for you?
Single-select multiple-choice questions give you quick, comparable data—perfect for spotting trends at a glance, like satisfaction or ease-of-use ratings.
How easy was it to find and join sessions?
Very easy
Somewhat easy
Somewhat difficult
Very difficult
NPS (Net Promoter Score) question helps you benchmark how likely participants are to recommend your virtual platform—essential for benchmarking reputation and tracking progress. Use an NPS survey generator here for Conference Participants.
On a scale from 0 to 10, how likely are you to recommend this virtual event platform to a colleague?
Followup questions to uncover "the why". These are critical when you want to get past surface-level answers. Use them whenever you need clarification, stories, or context (for example, if someone rates the platform low, you’ll want to know why).
What specific feature or experience influenced your rating the most?
Can you share an example of what went wrong or what exceeded your expectations?
Want more inspiration and expert tips? See the best questions for Conference Participants surveys about virtual platform usability, with additional ideas and advice for maximizing survey impact.
What is a conversational survey?
A conversational survey mimics natural chat, adapting to each reply and asking smart follow-ups for clarity—much like a real conversation. Instead of filling out a static list of questions, participants feel like they’re talking with a curious, helpful assistant. This leads to richer, more complete responses that are easy to analyze.
How does AI survey generation compare to manual survey building? Think less “drag-and-drop forms”, more “describe your target, and let the AI generate something powerful and dynamic”. Where manual forms are rigid, AI-generated surveys are flexible, dynamic, and highly adaptive to context. You save hours—not just on question creation, but also in clarifying answers. Here’s a quick comparison:
Manual survey | AI-generated survey |
|---|---|
Fixed, generic questions | Context-aware, personalized questions |
No real-time followups | Asks clarifying “why?” or “how?” followups |
Tedious setup | Survey built instantly from a short prompt |
Why use AI for Conference Participants surveys? Simply put: you unlock deeper insights with less work. With an AI survey example or any conversational survey generated by Specific, you get best-in-class respondent experience. The feedback process turns into an engaging conversation for both creators and participants—increasing response rates and data quality. Want to dig into the survey creation process? See our guide to AI survey creation and analysis for event feedback.
The power of follow-up questions
Follow-up questions transform generic surveys into deep, illuminating conversations. They’re the secret weapon for unlocking context, motivation, and true user needs. Specific takes this further with automated AI follow-up questions that ask smart clarifying questions in real time—based on each respondent’s unique answers.
Conference Participant: “The audio kept dropping.”
AI follow-up: “Was it a general issue during the whole event, or only in certain sessions?”
Without follow-ups, replies can be vague or incomplete—you’d have to guess at the details or waste time chasing feedback via email.
How many followups to ask? In our experience, two to three targeted follow-ups are usually enough. You want depth, not fatigue. Specific even lets you set a limit or let users skip forward when you’ve got what you need.
This makes it a conversational survey—not an interrogation or a generic poll. The chat-like flow makes the entire feedback exchange engaging and non-intrusive.
AI survey response analysis and analyze unstructured responses: Even if you collect a mountain of conversational, open-text answers, analyzing them is a breeze with AI-powered tools. See how easily you can analyze responses from a conference participants survey—without hours of manual sorting!
These automatic follow-ups are a game changer for survey quality and actionable insights—just generate a survey and experience the difference for yourself.
See this Virtual Platform Usability survey example now
Try it for yourself and see how easy it is to create a high-quality, conversational survey—get complete feedback, deeper insights, and make your next event better than the last.