Here are some of the best questions for a workspace admins survey about user adoption, plus tips on creating a high-impact questionnaire. If you want to move fast, you can build an AI-powered survey with Specific in seconds.
The best open-ended questions for workspace admins survey about user adoption
Open-ended questions invite workspace admins to express real opinions, add context, and surface concerns you might never expect. They shine when you want detail, context, or stories—not just statistics. Since a Gartner survey found that 60% of employees face frustration with workplace software and over half wish for old systems back, these deeper qualitative insights matter more than ever. [1]
What are the biggest challenges you’ve encountered when encouraging user adoption in your workspace?
How do users usually react to new software or tools implemented in your environment?
Can you describe a time when software adoption went particularly well (or poorly)? What made the difference?
What feedback have you received from users about new applications or updates?
Which support or training resources have been most useful—or least useful—for your team?
Where do you see the most resistance or hesitation from users regarding new technology?
What strategies or incentives have you found most effective in driving user engagement?
How do you measure success when it comes to adopting new workplace tools?
What would help you improve user adoption rates in your workspace?
Are there capabilities or features you wish software offered to make user onboarding smoother?
Open-ended questions like these spark richer responses and reveal the “why” behind stats. When Workspace Admins get space to talk, you learn what really drives (or blocks) user adoption—not just the numbers.
Best single-select multiple-choice questions for workspace admins survey about user adoption
Single-select multiple-choice questions are powerful when you want to quantify big themes, spot bottlenecks, or nudge respondents to start engaging—sometimes it’s just easier to pick than to compose a long reply. These questions work great for benchmarking, grouping, or for kicking off a conversation before a deeper follow-up.
Question: What’s the main barrier to user adoption of new software in your workspace?
Lack of awareness
Poor training/resources
Complex user interface
Lack of relevance to daily work
Other
Question: How do you currently track user adoption metrics for new tools?
Automated usage reports
User surveys/feedback forms
Direct conversations/interviews
We don’t track this
Question: How satisfied are end-users with the latest software rollout?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
When to followup with "why?" Follow up with "why?" after a choice when you want to dig for motivations, surface hidden blockers, or get clarity. For example, if a workspace admin chooses "Complex user interface" as the primary barrier, ask: “Why do users find the interface complex? Are there specific tasks or features that cause confusion?” This uncovers actionable details—maybe training is the issue, or maybe onboarding is overly technical.
When and why to add the "Other" choice? Add “Other” whenever you suspect your list isn’t exhaustive. Unexpected blockers or clever workarounds often surface this way, and you can trigger a follow-up for clarification. Sometimes the most telling feedback is stuff you didn’t even know to ask—“Other” catches those gems.
Should you use an NPS question for workspace admins on user adoption?
NPS (Net Promoter Score) asks respondents how likely they are to recommend something—in this case, the software or user adoption experience—to others. It’s a tried-and-true measure for benchmarking sentiment, and in the context of workspace admins, it tells you how much confidence they have in new tools and processes. When admins rate their likelihood to recommend, you get an instant pulse of success or trouble.
If you want to deploy a turnkey NPS survey for workspace admins about user adoption, you can generate one instantly with Specific.
The power of follow-up questions
Follow-up questions are where conversational surveys go far beyond basic forms. Tools like Specific use automated AI follow-up questions to clarify, challenge, or explore each answer in a natural way. Instead of just “collecting data,” you’re getting the real stories, context, and reasoning—like a live researcher would.
Workspace Admin: “Users just aren’t using the new project management tool.”
AI follow-up: “What’s the main reason users seem hesitant to try the new tool? Have you heard any direct feedback from them?”
This kind of prompt transforms vague answers into actionable insight, surfacing issues like training gaps, lack of relevance, or technical problems. Remember, as much as 63% of employees abandon tools that don’t feel relevant to their daily jobs—sometimes you’ll only uncover these stories by following up. [2]
How many followups to ask? For most surveys, 2–3 followup questions are the sweet spot. Just enough to get depth, not so much you risk fatigue. If the AI gets what you need early, you can skip to the next question—Specific lets you configure when to stop or when to keep probing.
This makes it a conversational survey; instead of a static Q&A, every survey feels like a chat that adapts, listens, and goes deeper where it matters.
Analyze survey responses with AI: Thanks to AI survey response analysis, it’s simple to sift through open-ended replies—even the long, winding ones—and instantly spot patterns, blockers, and opportunities.
Curious? Try generating a survey for yourself and see how natural the experience feels both for the creator and the respondent.
How to compose a ChatGPT prompt for workspace admins user adoption surveys
If you want to leverage ChatGPT or any large language model, you only need to ask—but the detail you give makes a big difference. For a basic open-ended question set, try this:
Suggest 10 open-ended questions for workspace admins survey about user adoption.
The more context you provide, the better the output. For example:
Suggest 10 open-ended questions for a user adoption survey targeted at workspace admins in a SaaS environment, who are responsible for onboarding, training, and measuring engagement. Focus questions on pain points, support resources, and barriers to adoption.
Next, categorize your questions to spot key themes:
Look at the questions and categorize them. Output categories with the questions under them.
Finally, once you see the categories (like “Training Gaps,” “Tool Relevance,” and “Rollout Communication”), hone in on what matters most:
Generate 10 questions for categories Training Gaps and Rollout Communication.
This approach produces focused, relevant surveys with the depth you need but keeps it manageable for respondents and analysis workflows.
What is a conversational survey (and why use one)?
A conversational survey turns the static question/answer format on its head, presenting each question as part of a chat-like interaction. Why does this matter? Simple: people share more (and in greater depth) when it feels like a real conversation versus ticking boxes on a form. For workspace admins dealing with user adoption, conversational surveys draw out context and nuances that otherwise get lost.
Manual survey building | AI survey generation |
|---|---|
Manual drafting of every question and logic | Instant creation based on prompts |
Rigid, static forms | Dynamic, chat-like experience |
Follow-ups require manual review/follow-up emails | Automated probing and real-time clarification |
Labor-intensive analysis | AI-powered summaries and analytics |
Because of these advantages, an AI survey generator saves you time and extracts richer insight from workspace admins, especially in complex user adoption studies. You can easily learn how to create a conversational survey step-by-step, leveraging Specific’s expertise.
Why use AI for workspace admins surveys? AI-powered survey tools don’t just automate question-writing—they make surveys adaptive, nuanced, and engaging. For workspace admins, this means faster setup, higher completion rates, and responses that actually help drive change. AI survey examples consistently show higher completion and richer detail than legacy tools.
Specific’s conversational surveys deliver top-tier user experience: clear, smart questions, natural back-and-forth, and powerful analytics—all in one place. You’ll impress both your admin team and the users providing feedback.
See this user adoption survey example now
Get inspired—see how a few smart questions and conversational probing can help you finally understand workspace adoption blockers and build actionable strategies with ease.