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Best questions for workspace admins survey about training satisfaction

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Adam Sabla

·

Aug 23, 2025

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Here are some of the best questions for a workspace admins survey about training satisfaction, including tips for designing every question type. You can build a complete conversational survey in seconds with Specific—leveraging templates, smart follow-ups, and AI-driven analysis for sharper insights.

The best open-ended questions for workspace admins training satisfaction surveys

Open-ended questions give us depth you just can’t get with ratings or checkboxes. They let workspace admins explain unique issues, motivations, or needs in their own words. While open-ended questions can have higher nonresponse rates—sometimes up to 50% compared to just 2% for closed-ended options according to Pew Research Center [1]—they’re worth including when we want true, unfiltered perspective and stories you’d never uncover with scores alone. These questions work best when you need examples, context, or want to surface pain points you haven’t considered yet. Here are our 10 favorites for workspace admin training satisfaction:

  1. What specific parts of the recent training were most useful in your day-to-day admin work?

  2. Can you describe any challenges you faced during the training?

  3. Are there topics or tools you wish had been covered more thoroughly?

  4. What changes would you make to improve future training sessions?

  5. How has the training impacted your ability to support workspace users?

  6. Share a moment from the training that stood out—either positively or negatively.

  7. Did you notice any learning gaps after the session? Please explain.

  8. If you could add one module or exercise to the training, what would it be?

  9. How confident do you feel implementing what you learned? Why?

  10. Is there any follow-up support you’d like to receive post-training?

Open-ended questions not only enrich our understanding but are proven to highlight issues closed-ended grids often miss—in one study, 81% of respondents flagged unique problems that no rating statement mentioned [2]. So even with some higher drop-off, the trade-off is usually more than worth it.

Best single-select multiple-choice questions for workspace admin training satisfaction

We use single-select multiple-choice questions when we need to quickly quantify satisfaction or pinpoint areas for follow-up. They’re a gentle way to get respondents started—offering a clear path instead of making them craft long answers. You can use these to trigger subsequent feedback, probe further with “why,” or just get the pulse fast before opening up more.

Question: How satisfied are you with the overall quality of the recent admin training?

  • Very satisfied

  • Satisfied

  • Neutral

  • Dissatisfied

  • Very dissatisfied

Question: Did the training session address your most important needs as a workspace admin?

  • Completely

  • Mostly

  • Partly

  • Not at all

Question: What was the most valuable aspect of the training?

  • Hands-on exercises

  • Live Q&A

  • Written documentation

  • Peer discussion

  • Other

When to follow up with “why?” Any time you notice a response that begs for more—like “Partly” satisfied or “Peer discussion”—it’s the perfect time to ask “Why?” We get the surface-level insight first, then dig deeper into the reasoning behind it. For example: someone selects “Not at all” for their needs being met, we jump in with a clarifying “What was missing or could have made the training more valuable for you?”

When and why to add the "Other" choice? Always include “Other” when listing options that may not capture every experience. It’s a gateway for discovering issues you haven’t predicted. Follow-up questions on “Other” can reveal surprising themes you’ll miss otherwise.

NPS questions for workspace admin training satisfaction

Net Promoter Score (NPS) is a favorite for measuring how likely someone is to recommend something—training, in this case—to a peer. For workspace admin training, it quickly benchmarks both quality and advocacy across teams. It’s a single question with outsized predictive power, especially when paired with open-ended follow-ups. Many organizations now use NPS to guide everything from improvement priorities to trainer selection. Create an NPS survey for workspace admins training satisfaction in one click and collect instant promoter, passive, and detractor breakdowns.

The power of follow-up questions

We’ve seen huge gains in insight by automating follow-up questions, a core advantage of using an AI-powered survey tool like Specific. As you’ll see in our full breakdown on AI follow-ups, dynamic “why?” and clarification questions unlock the real story. AI probes for clarifications and context live in the conversation—so you don’t have to chase vague feedback by email afterward. You get a natural, smart flow that feels like a real chat between two experts, which respondents also appreciate for its clarity and efficiency.

  • Workspace admin: “The training materials were a bit confusing.”

  • AI follow-up: “Can you point out particular materials or sections that caused confusion, and suggest how they could be improved?”

How many followups to ask? Two to three targeted follow-ups strike the right balance—enough to get full detail, not so many you create fatigue. With Specific, you can set a cap or skip to the next question once the AI senses you’ve got everything you need.

This makes it a conversational survey: Instead of feeling interrogated by a static form, the respondent feels heard and engaged, which increases trust and candor throughout the experience.

AI survey response analysis—even with a lot of rich, unstructured text, it’s surprisingly easy to analyze. Our AI tools let you chat with the responses, summarize by theme, and grasp sentiment immediately so nothing gets lost.

AI-powered follow-ups are a game-changer for collecting actionable feedback. Try generating a survey and see the difference in respondent clarity and engagement.

How to compose prompts for AI to generate workspace admin training satisfaction questions

If you’re leveraging ChatGPT or a similar tool, start simple: ask for a list of targeted open-ended questions tailored to workspace admin training satisfaction. The more context you give, the better your survey will be. For example:

Prompt for initial questions:

Suggest 10 open-ended questions for workspace admins survey about training satisfaction.

Prompt with extra context (always improves results):

I am designing a survey for workspace admins who attended our new training series. Our goal is to improve future sessions by understanding their experience, what was helpful or confusing, and what resources they still need. Please generate 10 detailed open-ended questions to capture honest, actionable feedback.

Prompt to organize:

Look at the questions and categorize them. Output categories with the questions under them.

Prompt to go deeper on high-value categories:

Generate 10 questions focused on the "training content relevance" and "onboarding support" categories.

What is a conversational survey?

A conversational survey is one that feels less like filling a static form and more like chatting with a knowledgeable colleague. Each question flows naturally into the next, clarifying details, asking for examples, and probing where needed. Traditional manual survey creation is rigid and time-consuming—each change means renumbering questions, rewording flows, maybe even rebuilding logic. With an AI survey generator like Specific, you simply describe your goal and audience, and the survey is ready in moments—complete with dynamic follow-ups, smart branching, and editable in natural language.

Manual Survey Creation

AI-Generated Conversational Survey

Weeks of drafting, revising, coding skip-logic

Minutes from prompt to ready-to-send survey

Confusing static forms, low completion rates

Natural chat, higher engagement

Manual follow-ups after survey return

Automatic probing follow-ups, real-time clarity

Hard analysis of text responses

AI summaries, theme extraction, interactive analysis

Why use AI for workspace admins surveys? AI lets us launch deeply personalized, high-fidelity feedback efforts with a fraction of the effort. Helpful when we want more than scores—real reasons, direct quotes, and improvement suggestions straight from those on the front lines.

If you haven’t tried it yet, see our guide on how to create a survey for workspace admins training satisfaction—we outline prompt ideas, setup, and best practices to maximize the value of every response. If you want a true AI survey example, just start building—no limits, just insights.

Specific delivers the best-in-class user experience for conversational surveys, making the whole process feel smooth for both you as the survey creator and your workspace admin respondents.

See this training satisfaction survey example now

Experience how easy and insightful it can be to gather actionable feedback—see what a conversational AI survey can do and discover how quickly you can improve your next workspace admin training session with Specific’s AI-driven, conversational approach.

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Sources

  1. Pew Research Center. Why do some open-ended survey questions result in higher item nonresponse rates than others?

  2. Thematic. Why use open-enders in surveys?

  3. Thematic. Mixed mode surveys pairing scores with open-ended responses improved future behavior prediction by 27%

Adam Sabla - Image Avatar

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.