Best questions for citizen survey about tourism experience

Here are some of the best questions for a citizen survey about tourism experience, plus tips on how to craft them for maximum insights. You can build your survey in seconds with Specific—making it easy to get high-quality responses.

Best open-ended questions for citizen survey about tourism experience

Open-ended questions let citizens share their thoughts freely and in detail, which is crucial for understanding real experiences and surfacing new ideas. They’re best when you want depth, context, or insights you can’t predict in advance—a must for tourism feedback, where every perspective counts. Open-ended survey questions invite richer, more nuanced responses, revealing the “why” behind behaviors and preferences. They're proven to bring out unanticipated insights and give you context you’d never see from simple checkbox options [1][2][3].

1. What do you enjoy most about tourism in your city or community?

2. Can you describe a recent positive experience you had with visitors or tourists?

3. What changes would you like to see in your community to improve the tourism experience?

4. How has tourism impacted your day-to-day life, either positively or negatively?

5. Are there any local attractions or events you think more visitors should know about? Why?

6. What are the biggest challenges or frustrations tourism creates for local residents?

7. If you could give one piece of advice to tourism planners, what would it be?

8. How do you feel tourism contributes to your community’s identity or spirit?

9. Can you share a story where you interacted with a tourist and it changed your perspective?

10. What resources or support would help citizens and tourists interact more positively?

These questions encourage creativity, engagement, and depth, uncovering both big-picture trends and personal stories that can drive smart decisions for city planners and tourism managers. Open-ended questions also foster a sense that feedback is valued—not boxed in [3][4][5].

Best single-select multiple-choice questions for citizen survey about tourism experience

Single-select multiple-choice questions are perfect when you need quick, quantifiable data or want to make it easier for citizens to respond. They’re especially good at reducing response fatigue and starting the conversation—for example, when a broad answer set would be overwhelming. With these questions, getting quick stats on sentiment, trends, or demographics is straightforward, and you can always add follow-up questions to dig deeper into the “why.”

Question: How satisfied are you with the current level of tourism in your area?

• Very satisfied

• Somewhat satisfied

• Neither satisfied nor dissatisfied

• Somewhat dissatisfied

• Very dissatisfied

Question: Which aspect of tourism do you feel needs the most improvement in your community?

• Public transport for tourists

• Cleanliness of tourist areas

• Support for local businesses

• Community events or festivals

• Other

Question: How often do you personally interact with tourists in your city?

• Daily

• Weekly

• Monthly

• Rarely

• Never

When to follow up with "why?" You should trigger a follow-up "why?" question whenever you want to uncover motivations, emotions, or root causes behind an answer. For example, if someone selects "Somewhat dissatisfied" with tourism, a great follow-up is, "Why do you feel somewhat dissatisfied with tourism in your area?" This reveals insights you can act upon—not just numbers, but real stories and reasons.

When and why to add the "Other" choice? Always include an "Other" option when it’s possible respondents won't see their answer in your predefined list. The follow-up to "Other" prompts new ideas or issues you hadn’t anticipated, unlocking unexpected insights that may shape your next decisions. The best discoveries often start with “something else.”

NPS question for citizen survey about tourism experience

NPS—or Net Promoter Score—is a proven way to capture overall sentiment and predict outcomes. For a citizen tourism experience survey, asking this is simple and powerful: “How likely are you to recommend your city as a travel destination to others?” on a 0-10 scale. NPS shows the likelihood of citizens being ambassadors, neutrals, or critics—making it easy to benchmark changes over time. It’s especially useful for towns and cities aiming to grow “word of mouth” tourism and identify promoters vs. detractors. Create an NPS survey for citizen tourism now.

The power of follow-up questions

Open-ended feedback is only as valuable as your understanding of it, and that’s where follow-up questions truly shine. With automated follow-up questions, you can get real context in real time, uncovering details ordinary surveys miss. Specific uses AI to dynamically ask smart, relevant follow-ups—like an expert interviewer—so you gather richer, more complete insights. No more chasing partial answers or blasting emails to clarify confusing responses. Every reply feels natural, as if you're having a genuine chat—not filling out a boring form.

• Citizen: "Tourism makes downtown very crowded."

• AI follow-up: "Can you share which times of year or events contribute most to the crowding?"

How many followups to ask? Two or three follow-ups are usually enough to get detailed insights without tiring your respondent. And it’s wise to let people skip to the next question once their point is clear—Specific’s survey generator makes it easy to set these rules, so you focus on quality, not just quantity.

This makes it a conversational survey: Follow-ups let your survey feel like a real conversation rather than just a questionnaire. They keep both sides engaged and make the experience smoother.

AI survey response analysis, easy insights: Even with lots of unstructured text, analyzing open-ended survey responses is now effortless thanks to tools like AI survey response analysis—you chat with your data, get automatic summaries, and surface patterns quickly.

These automated followups are a new way to gather feedback; if you haven’t yet, generate a survey now to see how much richer your insights become.

How to compose the best prompt for Citizen tourism experience survey questions

Looking to use ChatGPT or another AI to make your own survey questions? Start simple, then add context for best results. Here’s how:

Start with a base prompt:

Suggest 10 open-ended questions for Citizen survey about Tourism Experience.

But for top-notch results, add more about your goal, city, or target group. For example:

I'm a tourism board member creating a citizen feedback survey for a mid-sized historic city. Our goal is to improve visitor/citizen interactions and discover challenges faced by locals. Suggest 10 open-ended questions for this purpose.

Once you have a question list, ask AI to sort and structure. Try this prompt:

Look at the questions and categorize them. Output categories with the questions under them.

Review categories and go deeper on key topics:

Generate 10 questions for categories "Impact on daily life" and "Ideas for improvement".

Prompting with detail = smarter, context-aware AI responses.

What is a conversational survey and why AI survey builders are better

Conversational surveys are surveys that feel like a real back-and-forth chat, not a dead-end form. The questions—and especially the follow-ups—adapt to previous answers, making it feel natural and engaging. Instead of staring at a long, static list, people answer one question at a time and get prompts that clarify or dig deeper.

With AI survey generators like Specific, you skip tedious manual setup. The AI builds, personalizes, and refines questions based on your goals, and it asks smart follow-ups on the fly. Manual surveys need tons of planning, scripting, and time—AI makes it effortless.

Why use AI for citizen surveys? AI tools like Specific are purpose-built for richer, deeper conversations—boosting response rates and surfacing insights that old-school surveys simply miss. “AI survey example” and “conversational survey” mean you’re not just collecting answers—you’re actually learning from your citizens and supporting smarter city management. To see how easy it can be to build and refine these surveys, check out our guide on creating a citizen tourism survey with Specific.

Specific goes beyond static forms: its conversational survey experience makes participation engaging and insightful, benefitting both city leaders and citizens—a modern feedback loop powered by AI, not spreadsheets.

See this tourism experience survey example now

Try the most effective citizen tourism experience survey powered by AI—get better answers, real context, and next-level insights instantly. Unlock genuine engagement with a conversational survey that's simple to create and easy to analyze.