Inactive Users survey about value perception

Ready to uncover the real reasons why inactive users lose interest? With Specific’s AI survey generator, you can generate a tailored Inactive Users Value Perception survey in seconds—just hit the button below and get started for free.

Why do Inactive Users value perception surveys matter?

Inactive users often have a faded perception of your product’s value, which leads them to disengage or churn. Regular feedback from these users reveals not just why they left, but what you can do to win them back. If you’re not running surveys specifically focused on inactive users’ value perception, you’re missing out on critical growth opportunities and risk making product decisions based on guesswork.

• Understanding user needs: When you ask for honest feedback, you uncover motivations and silent pain points that standard analytics just can’t capture.

• Highlighting product blind spots: Sometimes, the features you think are valuable simply don’t resonate. A targeted survey helps reveal these gaps, giving you a roadmap for impactful improvements.

• Reduce churn and boost retention: Research confirms that companies using feedback surveys are better equipped to address user concerns and improve satisfaction.[1]

The importance of feedback surveys can’t be overstated—they lay the foundation for a better product, stronger engagement, and ultimately more loyal, active users.

How AI survey generators change the game

AI survey makers like Specific offer a massive leap beyond traditional survey platforms. With manual survey building, you’re stuck crafting each question, designing branching logic, and trying to avoid vague or biased wording—a process that’s slow and mentally taxing. AI survey generators, on the other hand, do the heavy lifting for you.

Why use AI for inactive users surveys?

• Faster creation: Instead of wrestling with bloated survey forms, you describe what you need and the AI generates the perfect questions—ready to launch.

• Adaptive, expert conversation: The AI asks clarifying follow-ups in real time, just like a great moderator or researcher.

• Smoother experience: Both survey creators and respondents enjoy a frictionless chat-based flow. Respondents feel understood, not interrogated.

Specific is recognized as a leader in conversational survey design, making feedback collection engaging for all involved. Learn more about how AI surveys work.

Designing questions that drive genuine insight

Even the best survey technology can fail if you ask bad questions. With Specific, our AI leverages expert knowledge to ensure every question is clear, direct, and insight-driven. Here’s a quick example:

• Bad question: “Why do you hate using our product?” (Loaded/biased)

• Good question: “What would make you consider using our product more frequently?”

The AI avoids vague, double-barreled, or leading questions, so you gather feedback you can actually act on. For best results, keep these tips in mind:

• Ask one thing at a time—don’t force users to answer two questions at once.

• Keep language neutral and open to all types of feedback.

• Include room for follow-up probing (which Specific handles automatically).

If you want examples of the best questions for inactive user surveys about value perception, check out our guide to top survey questions.

Automatic follow-up questions based on previous reply

Too often, feedback from inactive users is frustratingly vague. Manually following up by email is a chore, and most tools just record the first answer and move on. With Specific’s AI, the survey listens, understands, and asks relevant follow-up questions in real time—just like an expert would. This approach captures richer insights and makes the experience feel truly conversational.
Here’s how that breaks down:

• Inactive user: “I stopped using the app because it was slow.”

• AI follow-up: “Could you share more about when you notice the slowness? Is it during login or while using specific features?”

• Inactive user: “Just didn’t see the value.”

• AI follow-up: “What features or improvements would help you see more value in the app?”

Without these follow-ups, you end up with generic answers—leaving you guessing what really went wrong. We encourage you to try generating a survey here and experience just how smart and interactive Specific’s follow-ups are in practice. Take a closer look at the benefit of dynamic probing in our feature overview.

Follow-up questions make the survey a conversation, not just a form—delivering a truly conversational survey experience.

Flexible survey delivery for inactive user feedback

Getting your Value Perception survey in front of inactive users requires flexibility in delivery. With Specific, you have two options, each designed for different real-world scenarios:

• Sharable landing page surveys: Perfect if you have a segment of inactive users you want to reach via email, SMS, or social channels. Just share a link to your personalized survey landing page and collect insights with no extra setup.

• In-product surveys: If you want to automatically engage users who return to your app after a period of inactivity, this delivery method is ideal. The conversational widget pops up contextually, gathering rich feedback right where user context is fresh.

For most Value Perception inquiries with inactive users, landing page delivery lets you reclaim disengaged users outside your product. But if some re-activate, in-product targeting captures valuable insights with perfect timing.

AI-powered survey analysis and actionable insights

No more sorting through endless spreadsheets or sifting answers line by line. Specific’s AI survey analysis features instantly summarize each response, pick up on common themes, and surface actionable insights—so you move from data to action in minutes. With automated topic detection and the ability to chat with AI about your responses, analyzing survey responses with AI has never been easier or more powerful.

Create your Value Perception survey now

Launch a high-quality, conversation-driven Inactive Users survey in seconds—no hassle, just actionable insights. Generate your survey with AI right now.