Citizen survey about accessibility for people with disabilities

Creating an effective Citizen Accessibility For People With Disabilities survey shouldn’t be a chore or require weeks of planning. If you want to generate a high-quality survey with AI in seconds—all for free—just use Specific’s conversational survey maker right from this page.

Why Citizen accessibility surveys matter: top reasons

Let’s be blunt: if you’re not regularly asking citizens about accessibility for people with disabilities, you’re missing out on critical insight and progress. Around 15% of the world's population—about 1 billion people—experience some form of disability. That’s an audience you can’t afford to overlook. [1]

• Without inclusive surveys, we ignore barriers that prevent full participation in public life, work, and digital services.

• Only 33% of working-age people with disabilities are employed in the U.S., compared to nearly 77% without disabilities—a stark signal that accessibility isn’t where it should be. [2]

• When you skip surveys, you silence the voices of those most affected and lose the chance to create tangible improvement where it’s needed.

• Feedback from citizens and people with disabilities is the first step in removing invisible barriers and shaping equitable policy or services.

Put simply, accessibility surveys aren’t tick-box exercises—they are essential. They reveal gaps many don’t see and help forge the benefits of citizen feedback into real community inclusion. The numbers—and people's stories—back this up. In Canada, 72% of persons with disabilities report facing at least one significant barrier to accessibility each year. [3] Surveys help uncover these specific hurdles, so you know exactly what needs fixing.

Why use an AI survey generator for accessibility feedback?

Manual survey creation takes hours and often fails to resonate with citizens or people with disabilities. AI survey generators, like those we offer at Specific, flip the script: they make creating smart, inclusive, and probing surveys fast and remarkably intuitive.

Specific’s AI survey generator sets the benchmark by giving both you and your respondents a smooth, highly engaging experience. The interface feels like a chat, not a bureaucratic form—making it easier to participate, especially on mobile devices. The AI can instantly create questions that get to the core of accessibility issues, while the conversational format ensures you’re hearing real stories, not just checkbox answers.

If you want a deeper dive into why AI makes survey building so much smarter (and stress-free), see these resources on AI survey editing and landing page conversational surveys.

Designing questions that drive actionable insight

Writing impactful questions isn’t just about “what do you think?” You need clarity, focus, and the ability to adapt based on what citizens say. This is where Specific shines as an AI survey expert: it helps you avoid questions that are too vague or lead to shallow answers.

For example:

• Bad Question: “Is accessibility important to you?” (This doesn’t reveal specific barriers or new ideas.)

• Good Question: “Can you describe a time when you encountered a barrier to accessing public services or spaces in your city?” (Now you get clear, actionable stories.)

Specific’s AI generator flag questions that may be leading, unclear, or too broad. It tweaks your prompts to make sure you’ll uncover real pain points—not just surface agreement. (You can even ask for advice within the tool itself using natural language, something we explain more in this AI survey editor explainer.)

Quick tip for your own questions: always ask for examples, stories, or context whenever possible. Instead of “Are you satisfied with local accessibility?”, ask “What is one thing you find challenging about accessibility where you live, and how does it impact your day-to-day?” If you want templates, we’ve outlined the best questions for citizen accessibility surveys here.

Automatic follow-up questions based on previous reply

This is a game-changer: Specific doesn’t just ask a question and move on. Our AI asks smart follow-up questions in real time, digging deeper and clarifying context like a true research professional. This saves you weeks of manual follow-up or clarification emails—and produces much richer insights for your accessibility efforts.

• Citizen: “I sometimes can’t get on the bus with my wheelchair.”

• AI follow-up: “Can you tell me more about what makes boarding difficult? Is it vehicle design, driver assistance, or something else?”

• Citizen: “There’s a lack of information about accessible events.”

• AI follow-up: “What kind of information would make it easier for you to attend? (e.g., clear signage, websites, personal assistance?)”

If follow-up questions were missing, you’d end up with vague answers and no real plan for improvement. That’s why trying out a survey right here—seeing these dynamic follow-ups in action—can totally change your perception of what a survey can do.

Follow-ups make the survey a real conversation—a true conversational survey.

How to deliver: survey channels that work for citizens

How you get your accessibility survey in front of citizens matters. With Specific, you have two proven strategies, both optimized for feedback about accessibility for people with disabilities:

• Sharable landing page surveys
  

  - Great for public engagement campaigns and community consultation. Share a survey link through newsletters, city websites, disability advocacy groups, or QR codes at public events. Letting anyone participate makes it easier to reach a diverse sample—including people often left out of digital or in-person processes.

• In-product surveys
  

  - Perfect for municipal apps or government services platforms. You can target surveys to users as they log in or interact with accessibility-related features—gathering pinpoint context (e.g., after searching for transit accessibility or using an events calendar).

For most citizen accessibility surveys, the landing page method works best: it’s open to all and easy to distribute. In-product is ideal if you have an app or website that citizens use regularly.

AI survey analysis: make sense of every response in seconds

Once you gather feedback, Specific’s AI-powered survey analysis kicks in—summarizing individual responses, surfacing key themes, and converting walls of text into clear, actionable insights. There’s no spreadsheet wrangling or endless reading. The platform identifies core topics instantly, and you can even chat directly with AI about your results—just like messaging an expert analyst. For a step-by-step look at what this feels like, see our guide to how to analyze Citizen Accessibility For People With Disabilities survey responses with AI.

Create your Accessibility For People With Disabilities survey now

Generate your own citizen accessibility survey with AI in seconds—no hassle, just insights. The next step toward equitable design and inclusion is a click away.