Survey template: Patient survey about communication with nurses

Collecting actionable feedback from patients about communication with nurses can be challenging—so use and try this AI-powered conversational survey template from Specific to make feedback collection painless, insightful, and efficient.

What is a conversational survey and why AI makes it better for patients

When we ask patients about their experiences communicating with nurses, we want more than yes/no answers. We want to truly understand their feelings and frustrations. Manual surveys rarely capture the depth we need—they can be rigid, generic, and don’t adapt if patients have more to say. That’s why we’re using the AI survey template approach to make survey conversations smoother, so patients feel heard and we get richer insights.

AI survey generators like Specific make the process not just easier, but far more effective than traditional survey building. Instead of laboriously assembling questions, you just describe what you want to learn and the AI builds a smart, respondent-friendly survey for you. The conversation flows naturally—almost like a chat you’d have with a person.

Compared to traditional survey forms, the improvements are dramatic. AI surveys like those built with Specific see completion rates of 70–90%, compared to only 10–30% for manual surveys. That’s because the AI personalizes each interaction and dynamically adapts the flow to keep patients engaged, minimizing drop-off and confusion. [1]

Why use AI for patient surveys?

• Saves time for survey creators and patients alike

• Delivers a more conversational, human-like experience

• Adapts to each respondent, skipping irrelevant questions

• Promotes higher completion and lower abandonment rates

• Delivers immediate, actionable insights

Specific leads the way with best-in-class conversational AI surveys, tailored for healthcare feedback scenarios like communication with nurses. And if you want inspiration for questions, check our blog post on the best questions for patient communication surveys.

Automatic follow-up questions based on previous reply

One of the smartest features—which sets Specific’s AI survey template apart—is real-time, context-aware follow-up questions. The AI listens to a patient’s previous answer and, just like a skilled researcher, digs deeper to clarify or expand. This isn’t about adding random extra questions; it’s about enriching context, naturally.

Let’s look at how missing follow-ups can result in lost meaning:

• Patient: “It was okay, but sometimes confusing.”

• AI follow-up: “Can you describe a time when you felt confused while communicating with a nurse? What would have made the interaction clearer?”

If follow-ups are missing, we’re left guessing—making it hard to improve anything. The automated follow-up feature prevents vague feedback and saves hours of chasing down details through back-and-forth emails.

This is a new way of understanding the nuances in patient experience with nurse communication. Want to see how it works? Generate your conversational survey and watch it in action—or try building a custom survey from scratch with Specific.

Follow-up questions turn the feedback process into a genuine conversation. That’s why these are true conversational surveys—not old-school static forms. Learn more on the feature page about automatic follow-up questions to see it in depth.

Easy editing, like magic

Edit your patient communications survey literally as fast as you can think of improvements. With Specific’s AI survey editor, you just chat your edits—tell the AI what to change, add, or remove. The platform instantly interprets your intent, applying expert-level survey best practices behind the scenes. Want to split a question? Change tone? Add a probe? It all takes seconds, with no hassle and no manual drag-and-drop. The hardest, most tedious parts? The AI handles them for you.

Share your patient survey—landing pages and in-product options

Getting your survey into the right hands is critical for actionable feedback. Specific supports:

• Sharable landing page surveys—Perfect for clinics, hospitals, or research groups needing to share a link with patients via email, SMS, or printed QR code. Patients access the survey on their own device whenever it’s convenient.

• In-product surveys—For digital health apps or patient portals, embed the conversational survey directly in your product. Patients provide feedback about nurse communication seamlessly, without leaving their care journey. Instant, contextual feedback where the experience just happened.

For many patient feedback scenarios, shareable landing pages are a practical default—ideal for broad distribution across outpatient and inpatient settings. But where digital touchpoints matter, embedding surveys in-product maximizes realtime engagement.

AI-powered, actionable survey analysis in seconds

Once responses roll in, you don’t want to spend days buried in spreadsheets. Specific’s AI survey analysis engine summarizes and highlights key themes, instantly. The AI organizes results by topic, uncovers patterns, and creates clear next steps—no manual coding, no bottlenecks. You can also chat directly with the AI about results to drill into “why” and “how”, turbocharging your insights. For a closer look, check our guide on how to analyze patient communication with nurses survey responses with AI.

Use this communication with nurses survey template now

Get the clarity you need on patient-nurse communication—start collecting meaningful insights with this AI conversational survey template from Specific. Higher response rates, deeper context, and immediate analysis are all just one smart survey away.