Survey template: Patient survey about communication with doctors

Clear, open communication with doctors has a big impact on patient satisfaction, yet effective feedback is tough to gather. If you want to see how patients really feel, use and try this AI-powered survey template from Specific for richer insights and actionable results.

What is a conversational survey and why AI makes it better for patients

Patient communication with doctors isn’t just about conveying information—it's about understanding, empathy, and clarity. But when trying to measure how patients actually perceive those conversations, most traditional surveys fall short. They feel cold, rigid, and rarely dig deep enough to capture genuine experience. That's why conversational surveys, especially those made with an AI survey template, change the game.

Conversational surveys act like a natural chat with the respondent. Instead of bland, static questions, the AI engages patients in real time—probing, clarifying, and following up on answers just like a caring interviewer would. This approach addresses a serious problem in healthcare: studies show that at least 50% of patients leave their doctor’s office not fully understanding what was discussed [1]. When patients feel truly listened to, satisfaction and adherence to treatment soar.

So, what’s different here? AI-driven survey generation means less manual work for you, no wrestling with clunky forms, and a much more engaging experience for patients. Here’s how manual and AI-generated surveys stack up:

Why use AI for patient surveys?

• Conversational design captures deeper, more honest feedback

• AI asks smart follow-up questions to clarify and deepen responses

• No need for technical survey skills—just chat and launch

• Specific offers the smoothest experience for both survey creators and patients, making feedback easy, natural, and even enjoyable

If you want to see more example questions or want to tailor questions for your patient audience, check best questions for patient survey about communication with doctors and how to easily create patient communication surveys. If you're exploring conversational methods or want an AI survey generator for other use cases, create a custom survey here.

Automatic follow-up questions based on previous reply

One of the most powerful, underrated features in Specific’s AI survey templates is the automatic follow-up questions. Unlike static surveys, ours uses AI to instantly ask smart follow-ups based on each patient’s response—much like a skilled interviewer would do in real life. This approach helps uncover details and reasons that would otherwise be missed, resolving vague or incomplete answers right when they happen.

Imagine asking a patient about their understanding after a consultation. Without follow-ups, their feedback might look like this:

• Patient: "I think I understood most of what the doctor said."

• AI follow-up: "Can you recall any instructions or advice your doctor gave that you felt unsure about?"

Now compare that to a generic survey that just collects the first answer—and never learns what was still unclear. With our conversational approach, these follow-ups never feel forced; they happen naturally in the moment, leaving patients feeling more understood and valued.

That’s how you avoid the classic trap where patients leave medical offices unsure about the information they just received [1]. If you want to experience these live, generate a survey and try it yourself—or see why so many teams care about automatic AI follow-up questions in patient conversations. This feature is a key reason that conversational surveys collect such rich, actionable data.

Follow-ups transform feedback collection into a real dialogue. That’s how you know it’s a conversational survey.

Easy editing, like magic

We know surveys are notorious for being a headache to edit. You kick off a template, but as soon as you want to reword, clarify, or add a question—suddenly you’re stuck clicking through endless menus or complicated logic trees.

Specific solves this pain point: editing an AI survey template is like texting with a fast, expert assistant. You just tell the AI what you want to change (maybe a question’s tone, skip logic, or extra context) in your own words, and it instantly rewrites the survey for you—always with expert research knowledge baked in. No more wrestling with clunky survey builders or copy-pasting questions for hours. Any edit you want happens in seconds. See it in action at our AI survey editor page.

How to deliver your conversational survey to patients

After building your survey, making sure patients actually take it is the next challenge. With Specific, you get two ultra-flexible delivery methods—tailored for real-world healthcare workflows:

• Sharable landing page surveys - Perfect when you want to distribute your patient communication survey via email, SMS, or even through a QR code in waiting rooms. Patients just tap a link and start chatting, no login or complicated steps.

• In-product surveys - If you run a patient portal or healthcare app, this lets you trigger the survey right inside your product experience. For example: after a telehealth appointment or following up on a test result, patients get a conversational survey in a chat-like widget—catching them at the exact moment their experience is fresh.

For most on-the-go health settings, sharable landing page surveys are the fastest way to reach patients—but if you want real-time patient feedback within a digital experience, in-product surveys are hard to beat. Either way, you drive higher response rates and stronger engagement.

AI makes analyzing survey responses instant and actionable

Collecting patient feedback is one hurdle—understanding what it all means is another. With Specific’s AI survey analysis engine, you get instant summaries of every response, automatic topic detection, and the power to chat directly with AI about the results—no spreadsheets, sorting, or manual coding required.

Want to know the top themes or pain points emerging from your patient responses? Or analyze common gaps in patient-doctor communication? The platform handles all the heavy lifting, turning a mountain of conversations into clear, actionable survey insights. For practical advice, see our guide on how to analyze patient communication with doctors survey responses with AI.

Use this communication with doctors survey template now

Transform how you gather and understand patient feedback: use this AI-powered conversational survey template from Specific for deeper insights, smarter follow-ups, and effortless analysis—so you can close the communication gap for good.