Survey template: Citizen survey about street lighting

If you want to gather truly useful feedback on street lighting from your community, you need a survey that people will actually finish—fast. That’s why we recommend you use and try this AI survey template from Specific, designed to spark honest and detailed responses through a conversational approach.

What is a conversational survey and why AI makes it better for citizens

Asking citizens about street lighting isn’t just about sending out a form—it’s about making them feel heard. The truth? Most traditional surveys miss the mark: they’re impersonal, often ignored, and rarely yield enough depth. In fact, traditional survey methods tend to produce response rates of just 5% to 30%, with anything above 30% considered unusually good. Conversational surveys, on the other hand, craft the experience to feel like a natural chat—lifting completion rates by 40% over old-school forms. [2]

Specific’s AI survey template reimagines the process for you. Instead of long, static forms, you get a smart, engaging conversation where each citizen can share details in their own words. This means people stay engaged and your insights get richer, making your data far more actionable.

Why use AI for citizen surveys?

• Higher response rates: Conversational flow feels like texting—not paperwork.

• Personalization: Each follow-up question is crafted to the respondent’s last answer.

• Effortless creation: Generate a full survey with just a brief prompt in Specific’s AI survey builder.

• Richer insights: AI probes further, surfacing needs or concerns you might otherwise miss.

Specific is built for best-in-class user experience. Whether it’s a resident reporting a dark street or sharing how lighting affects their neighborhood, our conversational approach makes feedback feel simple, familiar, and even enjoyable—on mobile or desktop. If you want deeper insights, you might also like this article on the best questions for citizen surveys about street lighting or see our guide: how to create a citizen survey about street lighting.

Automatic follow-up questions based on previous reply

What really sets an AI survey template apart is the ability to ask smart follow-up questions, on the fly, like an expert interviewer. This is critical when gathering nuanced feedback from citizens—especially about something as practical (but personal) as street lighting. If you rely on a standard form, you often get answers that are too vague, making it tough to find actionable patterns. Our approach solves that problem.

Here’s what happens when you don’t have follow-ups:

• Citizen: "The lights near my home aren’t bright enough."

• AI follow-up: "Can you tell me where specifically this is, and how the current lighting impacts your daily activities?"

Without the follow-up, you’d know there’s a problem, but not the location, or how it truly affects the citizen—so you can’t fix it effectively. Automated follow-ups save hours you’d otherwise spend chasing answers by email, but more importantly, they make the experience feel authentic and responsive in real time.

Curious what this actually feels like? Try generating a Citizen Street Lighting survey and see how these conversational followups work in practice. For more on this concept, visit our automatic AI followup questions feature page.

Because of these dynamic followups, your survey isn’t a questionnaire—it’s truly a conversation, and that’s what gets results.

Easy editing, like magic

Want to tweak a question? Add a new one? Change the tone or language? With Specific’s built-in AI survey editor, all it takes is a chat. You simply describe what you want—like “add a question about park lighting”—and the AI updates your template instantly. No tedious manual work, no fiddling with endless settings. What used to take hours now takes seconds (try it and see). This means your Citizen Street Lighting survey always fits your unique context, and you stay in control.

How to deliver your street lighting survey

Getting your survey into the hands of the right people is half the battle. Specific gives you flexible, targeted delivery options so you meet citizens where they already are.

• Sharable landing page surveys: Perfect if your goal is broad community outreach. Simply distribute the link in a city newsletter, on the municipal website, or through social media. In seconds, anyone can access your conversational survey.

  • Example: Add your survey link to the city’s official update about new lighting installations—let residents submit input instantly.

• In-product surveys: If your city or district uses a citizen engagement portal or app, embed the survey as an in-app chat widget for real-time feedback. This method reaches people while they’re already accessing local services.

  • Example: Prompt users for feedback on street lighting when they log in to report a maintenance issue.

Either method ensures high visibility and accessibility, increasing your chances of robust participation. You can choose one or combine both for maximum reach and engagement.

AI-powered survey analysis, zero spreadsheets

When the responses are in, don’t get buried in spreadsheets. With Specific, AI survey analysis happens instantly—AI highlights common themes, summarizes sentiment, and shows you what matters in plain language. This automated survey insights engine detects topics, flags trends, and even lets you chat directly with AI about results for faster discovery. To see how to analyze Citizen Street Lighting survey responses with AI, check out our step-by-step guide or learn more about analyzing survey responses with AI here.

Use this Street Lighting survey template now

Start gathering detailed, actionable feedback from your citizens with an AI-driven conversational survey—designed to be effortless for both you and your respondents. Take advantage of adaptive follow-ups, instant editing, and automated analysis, all in one place with Specific.