Create your survey

Create your survey

Create your survey

Pulse survey best practices: great questions remote teams should ask for engagement

Adam Sabla - Image Avatar

Adam Sabla

·

Sep 6, 2025

Create your survey

Running effective pulse surveys is one of the most important best practices for keeping remote teams connected, but finding the great questions that actually matter to remote teams can be challenging.

Pulse surveys help maintain employee engagement in distributed teams by giving everyone a space to be heard and problems to surface quickly.

AI-powered conversational surveys can adapt to your team's unique context, asking smart follow-ups and digging into what really matters. If you want a smarter way to build surveys, try an AI survey generator.

Communication questions that reveal real blockers

In remote teams, communication isn’t just about updates—it’s the foundation for trust, speed, and real engagement. If channels break down or timezone overlap causes friction, even high-performing employees can feel left out. In fact, organizations that implement regular pulse surveys see a 14.9% increase in employee engagement levels[1]. Getting communication feedback right starts with great, context-aware questions.

  • Communication effectiveness:

    How would you rate the effectiveness of team communication this week?

    AI follow-up probe: "You mentioned communication could be better. Is this related to timezone differences, tool limitations, or something else?"

  • Preferred tools and barriers:

    Did you use your preferred communication tool for most interactions this week?

    AI follow-up probe: "If not, which tool do you wish you could use more, and why?"

  • Information clarity:

    Did you receive all the information you needed to do your work this week?

    AI follow-up probe: "Was a lack of clarity due to message timing, formatting, or missing context?"

AI-driven conversational surveys adapt in real time, using features such as automatic AI follow-up questions to probe whether communication issues are about timezone gaps, the volume of threads, or tech friction. This means every answer is met with just the right question, surfacing root blockers quickly.

Measuring collaboration and async workload balance

For remote teams, collaboration rarely happens together and live. Instead, async work rules—responses come hours later, decisions hop across time zones, and “hand-offs” become the engine of output. The challenge is keeping this asynchronous river flowing without people feeling left behind or overloaded.

  • Collaboration and teamwork:

    How supported did you feel by teammates when working together (collaborating, teamwork) this week?

    AI follow-up: "Was there a specific process or tool that made collaboration smoother or more difficult?"

  • Async workload manageability:

    How manageable has your async workload felt this sprint?

    AI follow-up: "What specific aspects of async work are most challenging—documentation clarity, response times, or handoff processes?"

  • Process clarity:

    Did you know who to reach out to when you needed help with a task?

    AI follow-up: "Would having a clearer point of contact or improved documentation help?"

Localized variants matter—some employees resonate more with “teamwork” or “working together” than “collaboration,” so mixing your terms increases understanding across cultures.

Good Practice

Bad Practice

Use context—probe for tool issues or async process pain points

Generic “Are you satisfied with teamwork?”

Vary wording (“collaboration,” “teamwork,” “working together”)

Sticking to one phrasing for everyone

Ask manageable workload questions referencing sprints or weeks

Ask broadly about “workload” with no time context

Follow-up questions transform these into a conversational experience—not just data collection, but true dialogue that uncovers actionable detail unique to every remote team.

Wellbeing checks that actually help

Wellbeing questions matter even more with distributed teams because early distress signals are easy to miss. That’s why personalization and gentle probing are key. Employees who receive regular check-ins from managers report an 86% higher engagement level compared to those who don’t[3].

  • Support and balance:

    How supported do you feel working remotely?

    AI follow-up: "Would better equipment, clearer boundaries, or more team connection help you feel more supported?"

  • Work-life fit:

    How balanced do you feel between your work and personal time this week?

    AI follow-up: "Were timezones or meeting schedules a major obstacle, or was something else affecting your balance?"

  • Cultural wording alternatives:

    • EN: How energized are you starting your workday?

    • DE: Wie motiviert fühlst du dich, deinen Arbeitstag zu beginnen?

    • ES: ¿Cuánta energía tienes al empezar la jornada laboral?

AI probes can clarify needs (privacy, schedule flexibility, or tangible support) without being intrusive, an approach that Specific bakes into every conversational survey for a best-in-class user experience. Not conducting regular, sensitive wellbeing checks misses signals that could shape retention and morale. For more on how these gentle, frequent check-ins work, see our in-product conversational survey feature.

Turn pulse data into team improvements

Collecting great survey data is just step one—for distributed teams, the magic lies in analysis and acting fast. AI-powered tools help identify trends across time zones, clarify if a communication pattern is localized, and shine light on subtle blockers. In fact, organizations utilizing continuous feedback see engagement rates jump by 10%-20%[4].

I use chat-based analysis tools to spot burnout risk in one regional office, or to surface a global theme like “async overload.” Practical actions might include:

  • Tailoring communication rhythms to reduce timezone pain

  • Doubling down on a specific collaboration tool team members love

  • Clearing up process documentation that keeps surfacing as a blocker

  • Shifting check-in cadence if wellbeing scores drop

Continuous improvement matters: leveraging an AI survey editor, I can instantly update questions based on what I find—dialing in on trends with new follow-up logic, localized variants, and smarter probes.

Ultimately, employee engagement results soar when feedback feels genuinely heard and acted on—companies that actively use feedback tools experience up to 25% less turnover and 21% higher profitability[2][5].

That’s the power of turning survey dialogue into focused action, every week—and building a team that’s stronger, together.

Ready to strengthen your remote team?

Create your own conversational AI survey to ask the right questions, in any language, and experience deeper team engagement right away.

Create your survey

Try it out. It's fun!

Sources

  1. psico-smart.com. Organizations that implement regular pulse surveys see a 14.9% increase in employee engagement levels.

  2. blogs.psico-smart.com. Companies that actively respond to employee feedback experience 25% less turnover.

  3. psicosmart.net. Employees who receive regular check-ins from their managers report an 86% higher engagement level compared to those who do not.

  4. blogs.psico-smart.com. Organizations utilizing continuous employee feedback mechanisms see engagement rates soar by 10% to 20%.

  5. psicosmart.net. A study by Gallup found that companies with high employee engagement levels realize 21% higher profitability.

Adam Sabla - Image Avatar

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.