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Parent survey for school: great questions school improvement teams can use for real feedback

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Adam Sabla

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Sep 11, 2025

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When creating a parent survey for school improvement, the difference between surface-level feedback and transformative insights lies in asking great questions that align with your school's goals.

Traditional parent surveys often miss the "why" behind parent responses, but conversational AI surveys can probe deeper, uncovering specific areas for growth across academics, attendance, and school culture.

This article cuts to the chase: we’ll cover question strategies for all three areas. Whether you’re gathering feedback on teaching, digging into attendance patterns, or building a safe and welcoming culture, it’s about asking the right questions—then letting AI do the heavy lifting in surfacing what matters most. To put these ideas into action, try building your survey using a conversational AI survey generator.

Academic excellence: questions that reveal parent insights on teaching and learning

If you want meaningful school improvement, focus first on academics. Parent feedback on teaching quality, curriculum, and academic support gets right to the heart of student success. But it’s not enough to ask, “Are you happy?”—we need to dig into why families feel the way they do, and what would help them most.

Academic-focused questions work best as a mix of Likert scale items (for benchmarking) and open-ended prompts (for context). Here’s how I approach it:

  • Likert Scale Example: “How satisfied are you with your child’s academic progress this year?” (1-5 scale)

    • AI probe examples: “What specific areas of progress stand out?” or “What subjects concern you most and why?”

  • Open-ended Example: “Describe your child’s biggest academic challenge this semester.”

    • AI probe examples: “How long has this been a challenge?” or “What support would help most?”

Using these prompts, the AI can help you spot trends—such as a spike in math anxieties in grade 7 or requests for more reading support at home.

Here’s how question style matters:

Surface-level Question

Deep-insight Question

"Is your child doing well in school?"

"What specific challenges does your child face in their academic journey?"

"Rate your satisfaction with school communication."

"How could communication about your child’s progress be improved?"

Example prompts for analyzing academic feedback:

“What are the top 3 academic strengths parents mention for grade 3?”

“What supports do parents most frequently suggest for struggling readers?”

“Which subjects bring up the most concern across all grade levels?”

Done well, these questions identify both big wins and areas where targeted resources could move the needle. Research shows that districts using structured, insight-driven parent surveys are able to directly increase student achievement by making programs and interventions more responsive to actual family needs. [1]

Attendance insights: understanding the real reasons behind absences

Absenteeism impacts learning, but the causes aren’t always obvious: health issues, transportation snags, family obligations, or disengagement. To tackle attendance, we need to get past assumptions and listen to what’s really happening at home.

  • Structured Question: “How often does your child miss school due to:” (choices: illness, appointments, family obligations, transportation, other)

    • AI probe examples: “Tell me more about these family obligations,” or “What would make attendance easier?”

  • Open-ended Question: “What makes it challenging for your child to attend school regularly?”

    • AI probe examples: “How could the school help address this?” or “Has this been an ongoing issue?”

Segmenting responses by grade is key. In elementary grades, illness might dominate; in high school, you’ll often find motivation, peer issues, or even work obligations cited. AI follow-up questions—made easy with automated probing tools—turn these explanations into actionable trends for different student groups.

  • Identify clusters of transportation barriers for bus-riding families

  • Spot seasonal trends in illness-linked absences

  • Highlight engagement or relevance issues in upper grades

Example analysis prompt:

“Where do high school parents mention ‘lack of motivation’ as a reason for absences?”

Conversational survey experiences powered by AI dramatically boost completion rates (in some studies, conversational interfaces increase education survey engagement by 33–50%) because parents feel genuinely heard, not just checked off. [2]

School culture: measuring what matters to families

You can’t improve what you don’t measure—so measuring safety, belonging, and communication is central to school improvement. Yet, families experience school culture differently depending on grade, program, and past interactions.

  • Safety and Belonging: “Does your child feel safe and welcomed at school?”

    • AI probe examples: “Can you share a specific example?” or “What would increase their sense of belonging?”

  • Communication: “How effectively does the school communicate with you about your child’s progress?”

    • AI probe examples: “What communication methods work best for you?” or “What information do you wish you received more often?”

Program-specific segmentation really matters here. Special education parents might highlight IEP support and peer relationships; gifted or advanced program parents might raise topics around challenge or engagement. ELL families may focus on translation, trust, or outreach practices. Tailoring analysis to these groups can reveal insights you’d miss otherwise. If you want to dig deep on culture themes, I recommend AI-powered survey response analysis tools to surface patterns across all these segments.

  • Compare perceptions of safety by grade and program

  • Spot common communication gaps by language preference

  • Identify recurring cultural or climate issues by student group

Example prompt:

“What culture and safety concerns are unique to parents of ELL students?”

When parents are offered not just a form but a conversation, their stories reveal not just problems, but concrete solutions—opening the door to actionable next steps for your school community. And as studies have shown, strong parent-school partnerships foster a more inclusive, positive climate that powers both academic achievement and social well-being. [3]

From feedback to action: implementing your parent survey strategy

Surveying is only as useful as what you do with the results. Here’s how I recommend schools turn better questions and AI-powered analysis into real-world improvements:

  • Timing matters: Run comprehensive surveys twice per year, with short “pulse” checks after any major change—like curriculum updates or new attendance policies.

  • Response rate tips: Conversational surveys see higher engagement because parents aren’t just tallying boxes—they’re being asked clarifying follow-ups that show their feedback really matters.

  • Analysis approach: Use AI chat analysis to spot trends instantly. Ask things like:

“What are the top 3 academic concerns for parents with children in special education?”

“How do safety perceptions differ between elementary and high school families?”

  • Close the loop: Always share back: “Here’s what we heard and what we’re changing as a result.” This builds trust, boosts future response rates, and makes parent partnership real.

  • Survey tuning: Use an AI survey editor to tweak questions on the fly—when new themes pop up, adapt fast, so your next round is even sharper.

If you want meaningful action, make analyzing and communicating back—and not just collecting feedback—a regular part of your improvement cycle.

And remember: insight-driven action plans are much more likely to close achievement gaps and boost school satisfaction than a static checklist survey ever could. [1]

Start gathering deeper parent insights today

Conversational, AI-enhanced surveys are a game-changer for real school improvement. They uncover the stories and context behind the numbers, surfacing needs and solutions traditional forms just can’t reach.

Schools using these approaches report uncovering actionable insights they’d missed for years—from hidden family transportation barriers to new ways to support student engagement. Why settle for data points when you could get real stories, context, and a roadmap for your next change?

Ready to transform your parent feedback process? Create your own survey and start gathering the insights that drive real improvement. Let’s make your next survey the foundation of genuine progress for your school community.

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Sources

  1. Edutopia. Parent Surveys That Work: Turning Real Feedback Into Real Change

  2. Harvard Family Research Project. The Power of Family Engagement for School Success

  3. Learning Policy Institute. The Importance of School Climate and Parent Involvement in Improving Student Outcomes

Adam Sabla - Image Avatar

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.