Create your survey

Create your survey

Create your survey

How to create student survey about financial aid

Adam Sabla - Image Avatar

Adam Sabla

·

Aug 18, 2025

Create your survey

This article will guide you on how to create a student survey about financial aid. You can literally build a full, expert-level survey in seconds with Specific—just generate your survey now and see how fast this process truly is.

Steps to create a survey for students about financial aid

If you want to save time, just generate a survey with Specific—it really is that easy using AI-driven, conversational surveys.

  1. Tell what survey you want.

  2. Done.

You honestly don’t need to read further: Specific’s AI creates the whole survey, drawing from a deep knowledge base about both financial aid and student experience. It even crafts smart follow-up questions dynamically, so you get detailed, actionable insights every time you collect responses.

Why a student survey about financial aid matters

Running a student survey on financial aid isn’t just a box-checking exercise—it’s foundational to really understanding how students experience the financial aid process. Without this, you miss vital feedback that helps you:

  • Spot flaws, confusion, or stress points in applying for aid

  • See which resources aren’t reaching those who need them most

  • Find out what’s working and what isn’t, straight from your students

We know how valuable this feedback is. In fact, the National Survey of Student Engagement (NSSE) has had over 1,600 colleges and universities and about 5 million students participate since 2000, illustrating just how central these surveys are to education quality and student satisfaction [1]. That’s a huge pool of insights driving real improvements across institutions.

If you’re not choosing to listen and act via surveys like this, you’re missing out on uncovering which aspects of financial aid leave students lost or underserved. The importance of a student recognition survey can’t be overstated—for financial aid, it’s about making sure every student voice is counted and supported.

What makes a good survey about financial aid?

Not all surveys are equally helpful. For a student survey on financial aid to deliver real value, you want:

  • Clear, unbiased questions: Avoid jargon and loaded words. Keep it simple so every student gets what you’re really asking.

  • Conversational tone: This puts respondents at ease and encourages openness and honesty—no one wants to feel like they’re taking an exam.

Bad Practices

Good Practices

Lengthy, confusing wording

Short, clear questions

Leading or biased phrasing

Neutral, open-ended language

One-size-fits-all approach

Conversational, audience-aware tone

Your measure of success? High quantity and quality of responses. Short, engaging surveys get better response rates—remember, a study found a 3% drop in response rate at just 10 questions and about a 6% drop at 20 questions [3]. So, keep it concise and valuable to students.

Question types and examples for a student survey about financial aid

You want your student survey on financial aid to mix structured and open feedback. Here’s how to think about question types:

Open-ended questions let students share their experience or perspective in their own words. Use these to dig into complex feelings or unique challenges.

  • What was the most confusing part of the financial aid application process?

  • Describe a time when you needed help with financial aid and didn’t know where to turn.

Single-select multiple-choice questions make it fast to answer and easy to analyze, especially for satisfaction and frequency-type queries:

How satisfied are you with the financial aid information provided by the school?

  • Very satisfied

  • Somewhat satisfied

  • Neutral

  • Somewhat dissatisfied

  • Very dissatisfied

NPS (Net Promoter Score) question helps you measure overall perception and recommendability, which is especially useful for benchmarking over time. If you want to generate an NPS survey tailored for students and financial aid, try this NPS survey generator to see exactly how it’s done.

  • How likely are you to recommend the school’s financial aid services to a friend or classmate? (0–10 scale)

Followup questions to uncover "the why": These are crucial when you want context behind a response, for example, after a satisfaction score. If a student selects "Somewhat dissatisfied," a follow-up like, "Can you tell us more about what didn’t work for you?" can surface the exact barriers or pain points.

  • What is the main reason for your dissatisfaction?

If you want to dive deeper into how to write these or explore more student survey questions about financial aid, I recommend reading this guide to the best survey questions, which includes more strategies and examples.

What is a conversational survey?

A conversational survey feels like a chat, not a chore. Instead of shoving dozens of form fields in front of students, you have a series of natural back-and-forth questions. With an AI survey generator like Specific, the difference is night and day compared to traditional survey creation.

Manual Surveys

AI-Generated Surveys

Manual question writing and structuring

Creates surveys instantly from your prompt

Limited follow-ups, static format

Dynamically adapts follow-ups based on responses

Rigid, time-consuming editing

Instant, chat-based edits through the AI survey editor

With AI, you don’t need to be a research pro. Specific’s survey builder handles expert logic and phrasing, so you get a high-quality, conversational survey in seconds—no training required. For a detailed step-by-step, check out how to create a survey (and analyze it) with Specific.

Why use AI for student surveys? The biggest advantage is speed; you can launch a conversational survey as soon as you spot a need—no weeks of draft–edit–approve cycles. AI survey examples are more responsive and engaging, so students feel heard, not "processed." Specific delivers best-in-class experiences here; you ask, students respond, and everyone enjoys the conversation instead of dreading another form.

The power of follow-up questions

Automated follow-up questions have changed the game in survey feedback—see how AI followups work in real time. Instead of sifting through half-answers or chasing students by email, you get full stories, context, and honest perspectives in the flow of one chat.

  • Student: "I didn’t get enough help with my application."

  • AI follow-up: "Which part of the application did you find most confusing or lacking in support?"

See what happens if you don’t follow up? You’re left guessing what part of financial aid felt unsupported. That’s where value gets lost. These conversational survey features keep the feedback loop tight and clear.

How many followups to ask? Our rule of thumb: 2–3 targeted followups are usually enough. But always set your survey to let respondents skip to the next question once you get the info you need—Specific’s survey builder handles this automatically for you.

This makes it a conversational survey: Every answer is deepened, clarified, and understood—making responses richer and insights sharper.

Easy AI response analysis: Even with all this rich, unstructured data, AI tools like Specific make it easy to analyze and summarize student feedback. If you’re curious, here’s a play-by-play on analyzing financial aid survey responses using AI.

Automated followup questions are a new standard: try generating a survey and experience just how much more engaging—and actionable—the results will be.

See this financial aid survey example now

Ready to make meaningful improvements? In one click, see how an expertly-designed conversational survey can transform your approach to student feedback and deliver real insights into financial aid experience. Create your own survey with Specific and experience instant, expert-level results.

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Sources

  1. NSSE overview. National Survey of Student Engagement at Wikipedia

  2. MDPI - Education Sciences. "Student Satisfaction and Teaching Quality" June 2021

  3. Survey methodology at Wikipedia. (Reference for response rate drop as number of questions increases)

Adam Sabla - Image Avatar

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.