Create your survey

Create your survey

Create your survey

How to create student survey about counseling services

Adam Sabla

·

Aug 18, 2025

Create your survey

This article will guide you on how to create a Student survey about Counseling Services. With Specific, you can build a tailored survey in seconds—just specify your needs and let AI do the rest. Generate your survey now.

Steps to create a survey for Student about Counseling Services

Let’s be real: crafting a high-quality student survey doesn’t have to take hours. If you want to save time, just generate a survey with Specific—it’s that simple. Here’s all it really takes:

  1. Tell what survey you want.

  2. Done.

You honestly don’t need to read another word if you’re just here to get it done. With AI, you’ll get a survey built with expert knowledge in seconds. It’s more than just static questions—Specific automatically asks respondents follow-up questions to help you gather rich, contextual insights every time. Or, if you want to customize, start from scratch at our AI survey generator.

Why create a Student survey about Counseling Services?

Why does a survey like this matter? For one, direct student feedback shapes better support strategies. If you’re not running these, you’re missing out on insights that can dramatically improve well-being, satisfaction, and learning outcomes.

  • High satisfaction with counseling services: In one university study, students who saw counseling as important were also highly satisfied with it—so understanding perception drives success. [1]

  • Behavioral impact: Another study found that 86.7% of surveyed students reported positive behavioral change after engaging with guidance and counseling. 80% also said relationships with teachers improved. [2]

  • If you’re not getting this feedback, you risk misaligning services or missing emerging needs. You just can’t afford to rely on guessing—or silence.

In our experience at Specific, student recognition survey tools and well-crafted feedback loops don’t just tick a box—they actively help schools improve support, foster belonging, and track what truly moves the needle for students. The benefits of genuinely listening can’t be overstated, especially when so much research ties perception and satisfaction to real-world results.

What makes a good survey on counseling services?

Making a good student perception survey isn’t just about the questions you ask—it’s about how you ask them. Clear, unbiased questions encourage open, honest responses. A conversational survey tone (rather than lecture or command) invites students to really share what matters.

Here’s a quick comparison to keep you on track:

Bad Practices

Good Practices

Leading or loaded questions

Neutral, clear questions

Jargon/misunderstood terms

Simple, familiar language

Robotic or cold tone

Conversational, inviting

Only multiple choice

Mix of open/closed questions

At the end of the day, the measure of a successful survey is the quantity and quality of responses. If you maximize both (with engaging formats and thoughtful follow-ups), you’re on the right track to actionable, high-value insights—not just numbers on a spreadsheet.

Question types and examples for Student survey about Counseling Services

To get meaningful feedback from students, use a mix of question types—each plays a unique role in surfacing insights:

Open-ended questions give students space to elaborate, share context, and highlight what matters to them personally. Use these when you need depth and when you want to discover what you didn’t know to ask about.

  • “Can you describe a memorable experience (positive or negative) you had with our counseling services?”

  • “In what ways could our counseling services better support your well-being?”


Single-select multiple-choice questions are best for quickly gauging sentiment or quantifying experiences. Use them to get a sense of general patterns or to segment your audience.

  • “How would you rate the accessibility of our counseling services?”

    • Very accessible

    • Somewhat accessible

    • Neutral

    • Somewhat inaccessible

    • Very inaccessible


NPS (Net Promoter Score) question are a gold standard for understanding overall satisfaction and loyalty—and it’s especially helpful for spotting trends over time. To immediately create a NPS survey for this audience, generate a NPS survey for students now.

  • “On a scale of 0-10, how likely are you to recommend our counseling services to a fellow student?”


Followup questions to uncover "the why": The real gold is uncovered when you don’t stop at the first answer but dig deeper. This is where follow-ups shine—to clarify intent, discover pain points, or surface root causes.

  • “You mentioned scheduling was an issue—can you tell me a bit more about what made scheduling difficult for you?”


If you want inspiration or more best-in-class questions, check out our ultimate guide: best questions for student survey about counseling services. It’s packed with sample questions, suggestion prompts, and expert-backed framing tips to help you collect impactful feedback every time.

What is a conversational survey?

Traditional survey tools feel cold and rigid. A conversational survey, on the other hand, feels like messaging a real person—making it easier and more comfortable for students to share honestly. Specific’s AI survey generator is built around this experience, so it adapts in real time, asks smart follow-ups, and personalizes each question flow.

Here’s how manual vs. AI-generated surveys stack up:

Manual Survey Creation

AI-Generated Survey (Specific)

Time-consuming to write and test

Ready in seconds via simple chat prompt

Static questions, limited probing

Smart, real-time follow-ups for richer data

Often tedious for students

Feels like texting—students relax and open up

Manual response analysis

AI summarizes and highlights key insights instantly

Why use AI for Student surveys? Because AI can leverage expert phrasing, automatically adjust tone, and ensure that each response is explored fully—with zero extra effort from you. If you want to see how this plays out, try an AI survey example for your next run. The difference in response quality is night and day.

Specific offers a best-in-class experience for conversational surveys. Whether you’re building, customizing, or analyzing, everything just flows. You—not the tool—are in control. If you want a deep dive on setup, read our guide to how to create an effective student survey about counseling services.

The power of follow-up questions

We all know how many “meh” survey responses come from lack of context—so much is left unsaid. That’s why automated follow-up questions (like those built into Specific’s follow-up feature) are a game changer. Specific uses AI to ask probing, relevant follow-ups based on the context of every single reply, in real time, just like an expert interviewer would.

  • Student: “It’s fine, but hard to find a time.”

  • AI follow-up: “Could you tell me more about what makes finding a good time difficult? Is it your schedule, limited time slots, or something else?”

Compare that to forms that just collect the first answer—leaving you to guess or chase down students by email. With Specific, these automated probes feel natural and lead to much richer and clearer insights—saving you (and your respondents) tons of back-and-forth.

How many followups to ask? We find that 2-3 follow-ups per question is the sweet spot for student surveys. That’s usually enough to uncover the real story, without making the conversation drag. With Specific, you can tweak this behavior—set up as many layers as you want, and let students skip ahead when you’ve got what you need.

This makes it a conversational survey—each reply builds naturally on the last, just like a chat. Students don’t even realize they’re in a “survey”, which leads to genuine, unfiltered feedback.

Easy AI analysis, qualitative feedback, summary: All this extra context means more data—so how do you make sense of it? Specific’s AI-powered analysis makes diving into responses painless. It summarizes, spots themes, and lets you chat with your data interactively. That’s a huge leap over manual review.

This approach is surprisingly new for survey tools—give it a try and experience firsthand how much deeper your insights can go with automated follow-ups built in.

See this Counseling Services survey example now

Ready to unlock authentic student feedback and actionable insights? See how an AI-powered survey for counseling services can transform your approach—create your own survey and discover the difference a conversational and adaptive experience makes.

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Sources

  1. University of Alabama Institutional Repository. Exploring the Relationship Between Students’ Perceptions of Counseling Services and Satisfaction with those Services.

  2. International Journal of Research and Innovation in Social Science. An Examination of Students’ Perceptions on the Effectiveness of School Guidance and Counseling Program.

  3. NCBI PubMed. College Students’ Use of Campus Mental Health Services and Associated Perceptions.

  4. The Professional Counselor. Students’ Perceptions of School Counselors: An Investigation of Two High Schools in Beijing, China.

  5. The Professional Counselor. Mental Health Service Providers: College Student Perceptions of Helper Effectiveness.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.