This article will guide you on how to create a patient survey about accessibility for people with disabilities. With Specific, you can generate a tailored survey in seconds for deep, actionable feedback.
Steps to create a survey for patients about accessibility for people with disabilities
If you want to save time, just click this link to generate a survey with Specific.
Tell what survey you want.
Done.
Honestly, you don’t even need to read further—AI takes care of building the survey with expert-level knowledge, and it automatically asks smart follow-up questions to uncover insights you’d otherwise miss. If you want to try building your own semantic surveys from scratch, check out the AI survey generator.
Why surveys on accessibility for people with disabilities matter
Running a patient survey about accessibility for people with disabilities isn’t just a good idea—it’s vital for real progress and inclusion. If you skip this, you’re missing out on seeing the real barriers that your patients experience.
For example, in Canada, 37% of individuals with disabilities reported facing barriers caused by others’ attitudes or assumptions, and 21% faced these barriers from medical professionals directly. That’s not just a minor inconvenience—it fundamentally shapes patients’ trust, experience, and health outcomes [1].
If you’re not running these surveys, valuable patient feedback is lost. Critical accessibility gaps remain hidden, and your care may unintentionally exclude those who need it most.
Surveys give you a path to measure satisfaction, spot patterns, and fix problems before they affect health or reputations.
Patients with disabilities consistently rate their health experiences lower than others—averaging 7.98 out of 10 for satisfaction compared to 8.38 from the general population [2]. That’s a clear indicator of unmet needs. The importance of patient recognition surveys goes beyond numbers—they bring unheard voices into focus, reveal bias, and let you address specific accessibility challenges directly.
Bottom line: The benefits of patient feedback are real—safer, more equitable healthcare, and genuine trust with your patients.
What makes a good survey about accessibility for people with disabilities
Creating a good patient survey on accessibility means asking clear, unbiased questions. Keep the tone friendly and conversational, so patients feel comfortable sharing openly. At the end of the day, what matters most is both the quantity and the quality of responses—the more honest feedback you get, the more accurate your insights.
Bad practices | Good practices |
|---|---|
Loaded or confusing questions | Clear, plain-language questions |
Rigid “Yes/No” formats only | Mix of open-ended and structured questions |
Impersonal, formal tone | Conversational, empathetic language |
Avoid leading your respondents. Instead, invite them to express what’s working for them—and what’s not. You’ll get honest responses and a fuller understanding of their experiences. This builds trust and shows you truly care about making your services accessible.
What are question types with examples for patient survey about accessibility for people with disabilities
Good surveys balance depth and structure, so you uncover core issues while making it easy for patients to respond.
Open-ended questions are perfect for deeper understanding and unfiltered feedback. Use them when you want to learn about unique experiences or dig into problems you might not have anticipated. Here are two examples:
Can you describe a time when you faced difficulty accessing our facility or services?
What changes would make it easier for you to receive the care you need?
Single-select multiple-choice questions help you see trends and quantify issues. Use these when you want clear comparisons across patients. For example:
Which of these is most challenging for you when visiting our clinic?
Physical access (e.g., ramps or elevators)
Communication with staff
Scheduling appointments
Using medical equipment
NPS (Net Promoter Score) question let you measure loyalty and overall satisfaction. Use this for benchmarking, and check out this quick option to generate a NPS survey for patients about accessibility for people with disabilities instantly:
On a scale of 0 to 10, how likely are you to recommend our healthcare services to other patients with disabilities?
Followup questions to uncover "the why". Following up is crucial to clarify responses and uncover the underlying reason behind answers. For example, if a patient says, “It’s sometimes hard to communicate with staff,” follow up with:
What made communication challenging during your recent visits?
Can you share a specific instance that stands out?
You can find more inspiration or explore the best question examples for patient surveys about accessibility for people with disabilities in this detailed guide with tips. This resource is especially useful if you want to add variety or go deeper into certain topics.
What is a conversational survey?
A conversational survey is a new way to get feedback that feels like a natural chat instead of a cold questionnaire. Instead of firing off a static list of questions, the AI actually has a conversation with your patients—tailoring follow-ups and responding to what they say in real time.
Here’s how it compares to traditional survey building:
Manual surveys | AI-generated surveys |
|---|---|
Rigid, time-consuming to set up | Ready in seconds, just describe your survey needs |
One-size-fits-all questions | Personalized, adapted to each respondent's answers |
Low engagement, stilted tone | Conversational, mobile-friendly, feels natural |
Why use AI for patient surveys? Because AI survey generators save you hours and generate better results—they take care of question design, find the right tone, and automatically include prompts for follow-up questions where needed. It’s the most efficient way to build an inclusive AI survey example that delivers truly useful insights.
With Specific, you get a best-in-class experience for conversational surveys, making feedback smooth and engaging for both the creator and the respondents. If you want to learn more about building a survey step by step, our guide on survey creation has you covered.
The power of follow-up questions
Automated followup questions aren’t just a nice-to-have—they make the difference between vague feedback and truly actionable insights. For more detail, check out our feature guide on automatic followup questions.
Specific’s AI dynamically asks relevant follow-ups based on the context of each reply, just like an expert interviewer. That means you capture the full story on the spot (no tedious back-and-forth emails). Here’s how missed follow-ups lead to unclear feedback:
Patient: It was hard to use your online booking.
AI follow-up: What specific aspect of the online booking did you have trouble with? (e.g., navigation, accessibility, error messages)
How many followups to ask? In general, 2-3 targeted follow-up questions are enough for each open-ended response. It’s important to respect your respondent’s time, so Specific lets you set the depth and allow skipping to the next question when you’ve got the insight you need.
This makes it a conversational survey: By design, followup questions transform your survey into a real conversation, driving deeper and higher-quality feedback.
AI survey response analysis is simple: Even if you gather lots of open-ended responses, you don’t need to sift through piles of text. The AI can summarize, extract insights, and help you understand the feedback fast. Read our guide on how to analyze survey responses using AI for practical tips.
Try generating a survey with Specific to see just how much richer your feedback gets once follow-ups are in play.
See this accessibility for people with disabilities survey example now
Want results? Start now and create your own survey—uncover real barriers, act on insights immediately, and see how simple it is to collect feedback that actually drives change.