This article will guide you on how to create an Ex-Cult Member survey about Support Services Satisfaction. With Specific, you can build this survey in seconds—just generate your survey here and start collecting deep, actionable insights right away.
Steps to create a survey for ex-cult members about support services satisfaction
If you want to save time, just click this link to generate a survey with Specific. This process is as easy as it gets and takes mere seconds.
Tell what survey you want.
Done.
You don’t even need to read further. The AI pulls from expert knowledge to create a complete, well-structured survey instantly, and it even asks personalized follow-up questions to every respondent, so you get richer, more valuable insights—without lifting a finger.
Why such a survey matters
Let’s be real: if you’re not running surveys for ex-cult members on support services satisfaction, you’re missing out on critical feedback that could shape recovery programs. For many individuals, the transition out of a cult is tough. In fact, about 65% of former cult members report difficulty re-integrating into society [1]. Every missed survey is a missed conversation with someone who might be struggling.
That’s not just a number—it’s a wake-up call. Without direct feedback, it’s easy to overlook service gaps and keep repeating the same mistakes.
Importance of ex-cult member recognition surveys: They let you spot gaps that matter most to those actually going through the process. When they tell us what works (and what doesn’t), we can do better for everyone.
Benefits of ex-cult member feedback: It’s not just data. It’s proof you’re listening and ready to adapt what you offer. That, on its own, can build trust and calibrate your entire support strategy.
Long story short—get ahead of support issues, and make every improvement count by making surveys a regular part of your process. Otherwise, you risk leaving people behind when they need you most.
What makes a good survey on support services satisfaction
If you want high-quality, actionable responses from ex-cult members, your survey design should focus on clarity and empathy. Here’s our take:
Clear, unbiased questions: Avoid loaded or leading questions. You’re after honest, unfiltered feedback, not forced agreement.
Conversational tone: This helps people share personal experiences without fear or discomfort. It lowers the barrier to real talk.
The north star metric for a good support services satisfaction survey is both the quantity (how many people respond) and the quality (are answers detailed and authentic?). Skimp on either, and you’ll miss key insights.
Bad practices | Good practices |
---|---|
Complex jargon, confusing wording | Straightforward, jargon-free questions |
One-size-fits-all tone | Conversational, empathetic tone |
All closed-ended questions | Balanced mix of question types (open, NPS, choice) |
What are question types with examples for ex-cult member survey about support services satisfaction
Let’s talk specifics—the mix of question types you use changes the depth of feedback you’ll collect. Here’s what matters:
Open-ended questions let people speak in their own words. They’re golden when you want to surface lived experience, recommendations, or untapped issues you didn’t even know to ask about.
"What was the most helpful support you received after leaving your group?"
"Are there any challenges you faced that weren’t addressed by available services?"
Single-select multiple-choice questions are ideal for quick data breaks—when you want to track trends or see how common certain issues are. They’re simple and anxiety-free for respondents.
How would you describe your satisfaction with the accessibility of support services?
Excellent
Good
Fair
Poor
NPS (Net Promoter Score) question is your go-to when you need a metric to track over time and compare to industry benchmarks. For this audience, it’s super insightful—and you can easily generate an NPS survey for ex-cult members about support services satisfaction instantly.
On a scale from 0 to 10, how likely are you to recommend these support services to another ex-cult member?
Followup questions to uncover "the why": Use these when you get answers that beg for more context. These probing questions help uncover root causes, unique pain points, and personal stories. For example:
"You rated the accessibility as 'Fair.' What specific barriers did you face when trying to access support?"
If you want to dive deeper into smart question design and browse detailed templates, check out our guide on the best questions for ex-cult member surveys about support services satisfaction.
What is a conversational survey
A conversational survey is more than a form—it’s an exchange. Where traditional surveys can feel cold and generic, a conversational survey adapts to every answer, probing or shifting tone naturally. With Specific’s AI survey generator, you’re not just building a static set of questions; you’re setting up an interactive interview that feels human and inviting.
Aspect | Manual Surveys | AI-Generated Surveys |
---|---|---|
Time to create | Hours or days | Seconds |
Personalization | None or low | High, adapts to respondent’s input |
Follow-ups | Manual, requires setup | Automatic, AI-driven for each answer |
Why use AI for ex-cult member surveys? You get all the benefits of expert question design, instant creation, and an adaptive, empathetic conversation flow. Plus, platforms like Specific bring best-in-class conversational survey experiences—respondents feel heard, and results come faster and more nuanced than you thought possible. Check out our walkthrough on how to create a survey with AI for even more depth.
The power of follow-up questions
We can’t emphasize this enough: follow-up questions are the magic sauce for rich feedback. Here’s what happens—Specific’s AI listens to every answer and, in real time, probes naturally (“Can you say more?” “What made it difficult?”), like a skilled interviewer. This eliminates the classic dead-end of unclear responses and removes the hassle of manual follow-ups after the survey. Save hours that would be wasted chasing more detail over email by letting AI handle it from the start. See our deep dive on automatic AI follow-up questions to learn more.
Ex-Cult Member: "The counseling was helpful, but not always accessible."
AI follow-up: "Can you share more about what made the support less accessible for you?"
How many followups to ask? Two or three followup questions are usually the sweet spot—you want insights, not exhaustion. If someone gives a clear answer, the survey can skip further probing and move on. Specific lets you tune this, so you always balance detail with survey length.
This makes it a conversational survey: With real-time, intelligent followups, your survey reads like a genuine dialogue. This keeps people engaged—and more willing to share meaningful, actionable stories.
AI survey response analysis: Don’t worry about wading through mountains of text. Even when responses are long and unstructured, you can use AI to analyze and summarize everything in seconds. See how easy it is in our article on how to analyze responses from ex-cult member surveys or try the AI survey response analysis tool.
Automated followup questions are a genuinely new concept—try generating a survey and you’ll see the difference in engagement, response quality, and speed of learning.
See this support services satisfaction survey example now
Your insights are waiting—see how a conversational survey powered by AI delivers thorough, real answers from ex-cult members. Create your own survey and experience a smarter, more compassionate way to gather feedback.