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Create your survey

Create your survey

How to create civil servant survey about workplace culture in public agencies

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Adam Sabla

·

Aug 22, 2025

Create your survey

This article will guide you on how to create a Civil Servant survey about Workplace Culture In Public Agencies. If you need a survey like this, Specific lets you generate one in seconds—no stress, no forms.

Steps to create a survey for Civil Servants about Workplace Culture In Public Agencies

If you want to save time, just click this link to generate a survey with Specific.

  1. Tell what survey you want.

  2. Done.

Honestly, you don’t even need to keep reading. The AI instantly creates the survey, drawing on expert knowledge. It even asks respondents follow-up questions to gather more useful insights automatically, so you’re not stuck with shallow answers.

Why it matters to survey civil servants about workplace culture

Let’s be direct: skipping these surveys means missing huge opportunities to improve morale, performance, and ultimately, public outcomes. Why? Because employees in public agencies aren’t just cogs in a machine—they’re your power to drive real change.

  • 70% of U.S. government employees say their agency’s culture affects their motivation at work. If you haven’t asked your team how they’re feeling, you might be leaving nearly three-quarters of your agency’s potential untapped. [1]

  • 69% tell us culture impacts productivity and efficiency. Poor culture bleeds into every workflow and weakens delivery, while good culture amplifies results. [1]

By using tools built for this kind of feedback, you tap into the core of what makes your agency run smoothly. Surveys like this drive honest conversations, uncover silent issues, and reveal what really motivates your people. You also send a clear message: you care, and you’re actively listening. That alone can spark a shift in mindset and performance. Prioritizing the importance of Civil Servant feedback and workplace culture survey benefits is your first, most high-impact lever for progress.

What makes a good survey on workplace culture in public agencies

A great workplace culture survey isn’t just a checklist of random questions. What matters is how clearly—and honestly—it pulls responses from Civil Servants. To get there, zero in on these essentials:

  • Clear, unbiased questions. Avoid loaded or confusing wording that could discourage honesty or skew the answers.

  • Conversational tone. When your questions sound like a chat, people naturally open up and share more—especially if they work in environments where formal feedback can feel risky.

  • Confidentiality and anonymity. According to SHRM, 78% of employees are more likely to give honest feedback if they feel their privacy is protected. [2]

Bad practices

Good practices

Vague, generic, or leading questions

Specific, focused, and unbiased questions

Formal, stilted tone

Conversational, approachable tone

Forgetting confidentiality

Communicate privacy upfront

The gold standard? High response rate and high-quality answers. If you get plenty, but responses are shallow (or vice versa), tweak your approach. Find the sweet spot where Civil Servants both participate and reveal what really matters about workplace culture in public agencies.

What are question types for civil servant surveys about workplace culture?

You don’t need a giant list of question types, just the right mix. A winning workplace culture survey blends open-ended, multiple-choice, and NPS questions for a full-spectrum view of Civil Servants’ views.

Open-ended questions let people express themselves in their own words. These bring out details you never thought to ask. Use them when you want deep insight or stories. Examples include:

  • What’s one thing you’d change about the culture in your agency?

  • Can you describe a situation where you felt truly supported at work?

Single-select multiple-choice questions offer structure. They’re perfect for pulse checks or when you need clean, quick data for comparisons or trend spotting. For example:

How would you describe the overall communication within your agency?

  • Very effective

  • Somewhat effective

  • Neutral

  • Somewhat ineffective

  • Very ineffective

NPS (Net Promoter Score) question is the simplest way to measure loyalty and organizational sentiment on a 0-10 scale. If you want to see how Civil Servants really feel about recommending your agency as a workplace, go here to generate a NPS survey instantly. Example:

On a scale of 0-10, how likely are you to recommend this agency as a great place to work to others?

Followup questions to uncover "the why" help you dig deeper when an answer is unclear or signals something important. Use them for more context or root cause. Example follow-up flow:

  • If someone rates communication low, follow up with: “What specifically would you like to see improved about communication?”

  • When someone says they don’t feel supported, trigger: “Can you describe a time this happened, and how it affected your work?”

Want a deeper dive or ready-to-use prompts? See our guide on best questions for Civil Servant workplace culture surveys. You’ll find more examples there and additional tips to make sure you get actionable results.

What is a conversational survey?

A conversational survey is a game changer—it feels just like an everyday chat. The respondent answers a question, and the AI asks natural follow-ups, creating a two-way exchange instead of a one-sided form. This is where AI survey generation pulls ahead of traditional manual survey building.

Manual Surveys

AI-Generated Surveys

Rigid form layout

Dynamic, real-time conversation

No tailored follow-ups

Smart follow-up questions based on answers

Time-consuming to build

Survey created in seconds

Difficult to analyze open-ended responses

Built-in AI summarizes and analyzes responses

Why use AI for Civil Servant surveys? With AI survey builders like Specific, anyone can compose, launch, and analyze a Civil Servant survey about workplace culture—no technical skills needed. You get expert-level surveys instantly, without worrying about gaps or missed opportunities. Plus, with features like the AI survey editor, it’s easy to tweak questions by chatting with the AI—no more clunky dragging and dropping.

We pride ourselves on best-in-class user experience. Specific’s conversational surveys make feedback gathering smooth and engaging—for both your team and your respondents. If you want a step-by-step walkthrough, check out our guide on analyzing survey responses to see how AI takes you from raw feedback to clear insights.

The power of follow-up questions

Follow-up questions are where conversational surveys—and Specific—truly shine. Smart follow-ups dig deeper, clarify details, and unearth the root cause of answers. Our automated follow-up question feature means you can capture richer feedback in less time, without ever chasing anyone for clarification. This natural back-and-forth saves countless email threads and lets the conversation flow naturally, like a personal interview.

  • Civil Servant: “Communication could be better.”

  • AI follow-up: “Can you share an example where unclear communication affected your day-to-day?”

How many followups to ask? In practice, 2-3 follow-ups on key answers is the sweet spot to get genuine depth. Enable a skip-to-next option once the info’s clear. Specific gives you fine-tuned control so you don’t overdo it or lose engagement.

This makes it a conversational survey: what would otherwise be a cold list of questions becomes an interactive, adaptive conversation—and that’s where the best insights emerge.

AI data analysis, instant summarization, qualitative insights: All that rich, free-text data from follow-ups is easy to analyze with AI. See our guide on how to analyze workplace culture survey responses. It’s finally possible to get clarity from complex feedback, without spending hours coding themes or wading through text walls.

Automated follow-up questions are a new standard—see for yourself by generating a survey and experiencing how much better your data can be.

See this Workplace Culture In Public Agencies survey example now

Experience how fast and insightful feedback can be—create your own Civil Servant workplace culture survey and see the depth of real conversation powered by AI in action.

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Sources

  1. Economic Times HRWorld. Organisational culture drives government employees’ productivity, innovation and customer service: Research

  2. Psico Smart Blog. Enhancing Employee Engagement: Best Practices for Designing Effective Employee Surveys

  3. AmazingWorkplaces. How to Design Effective Employee Satisfaction Surveys: Best Practices

  4. CultureMonkey. Employee survey best practices

Adam Sabla - Image Avatar

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.