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How to create civil servant survey about remote work experience in government

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Adam Sabla

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Aug 22, 2025

Create your survey

This article will guide you on how to create a civil servant survey about remote work experience in government. With Specific, you can instantly build a survey like this—in just seconds—using our AI survey generator.

Steps to create a survey for civil servants about remote work experience in government

If you want to save time, just generate a survey with Specific.

  1. Tell what survey you want.

  2. Done.

You don’t even need to read further. The AI leverages expert knowledge to create a fully structured survey that’s tailored to your needs—and it automatically asks follow-up questions to dig deep and collect actionable insights from your respondents. You can also start from scratch with our AI survey generator for any topic or group. Semantic surveys are finally easy.

Why surveys about remote work in government matter

Let’s be honest: if you’re not running civil servant surveys focused on remote work experience, you’re missing critical knowledge about team productivity, wellbeing, and the success of remote policies. Government work has undergone a massive shift since 2020. During the COVID-19 pandemic, 53.7% of workers in the public administration and defense sector engaged in remote work, up from just 3.9% before[1]. That’s a seismic change.

  • These numbers show remote work is here to stay, not just a passing phase.

  • Effective civil servant feedback lets agencies identify what’s working, what frustrates employees, and how to improve productivity or engagement.

According to a CivicPulse survey, 63% of state and local government employees saw an increase in remote work at their agencies, with 75% believing these changes are permanent. If you don’t check in regularly, you’ll miss evolving needs, policy gaps, or opportunities to boost performance and satisfaction for your civil servants[2]. In other words: not measuring is not knowing.

The importance of civil servant recognition surveys and the benefits of feedback are vast. Smart agencies use these surveys not just to collect data, but to steer better management decisions and make civil servants feel genuinely heard. Missed opportunity: ignoring your remote workforce’s feedback means missing insights that drive retention and impact.

What makes a good survey on remote work experience in government

Great surveys are more than a bunch of questions. High-performing remote work surveys for civil servants use:

  • Clear, unbiased questions that get straight to the point

  • A conversational, human tone that encourages truthful, thoughtful responses

The real test? You want both a high quantity and high quality of responses—lots of officials should participate, and their answers should provide tangible insights. The best surveys reduce friction and make it easy for participants to open up.

Let’s visualize what helps (and what hurts):

Bad Practices

Good Practices

Long, jargon-heavy questions

Short, plain-language questions

Leading or biased phrasing

Neutral wording that doesn’t nudge responses

Rigid forms with no follow-up

Conversational surveys with AI-driven follow-ups

No space for comments or explanations

Open-ended prompts for rich insights

A survey on remote work experience in government should feel welcoming, fair, and interactive. That’s exactly what conversational, AI-driven surveys enable.

Question types and examples for civil servant survey on remote work experience in government

There are several smart ways to structure your survey questions to get actionable intel. Let’s break down each type—and when to use it.

Open-ended questions are perfect when you want deep, qualitative feedback and richer stories. They’re best used for exploring experience, pain points, or unique suggestions. For example:

  • What aspects of working remotely have helped you be more productive as a civil servant?

  • Describe one challenge you’ve faced when working from home in your government role.

Single-select multiple-choice questions are ideal for benchmarking and scaling feedback with quantifiable data. They’re quick to answer and easy to analyze. For example:

Which statement best describes your remote work experience as a government employee?

  • Very positive

  • Somewhat positive

  • Neutral

  • Somewhat negative

  • Very negative

NPS (Net Promoter Score) question is great for measuring overall sentiment. It’s simple—just ask how likely someone is to recommend working remotely in government to a peer. Try generating a customized NPS survey for this audience and topic.

On a scale of 0–10, how likely are you to recommend remote work opportunities in government to other civil servants?

Followup questions to uncover "the why": Follow-up questions are essential when you need clarity or want to dig deeper. For example, after a vague answer (“I found it tough”), a follow-up like, “Can you share what specifically made it tough to work remotely?” brings you closer to the truth. This is where AI shines—asking real-time, context-aware follow-ups to capture nuance.

  • Why did you choose a “Neutral” response about your remote work satisfaction?

  • What could improve your experience working remotely as a civil servant?

Want to dive even deeper? Check out our guide on the best questions for civil servant surveys about remote work—it covers advanced tips and more question examples.

What is a conversational survey?

A conversational survey is exactly what it sounds like: a feedback experience that feels like a natural chat, not a rigid form. Respondents answer in their own words, and the AI asks relevant follow-up questions based on what they share. This approach transforms dry, one-way questionnaires into engaging back-and-forth exchanges.

Let’s see how AI survey generation compares to the traditional manual method:

Manual Surveys

AI-generated Surveys

Static list of questions

Dynamic, context-aware conversation

No real-time follow ups

Asks clarifying questions automatically

Takes hours to create and test

Ready in seconds with GPT expertise

Often less engaging, lower completion rates

Higher response rates and richer insights

Why use AI for civil servant surveys? The power of an AI survey example lies in its ability to personalize each respondent’s journey, probe gently for details, and surface opinions you’d never find through a fixed form. It’s smarter, faster, and more effective. With Specific, our conversational surveys give civil servants a familiar, messenger-style experience that encourages honesty and completion.

Want to learn how to create a survey quickly? Check out our in-depth guide on how to analyze responses from civil servant remote work surveys or experiment with our AI survey builder to see for yourself how easy it is to make an engaging, effective feedback tool.

The power of follow-up questions

If you want insights from a civil servant survey about remote work, follow-up questions are everything. Instead of being left with a vague answer, Specific’s AI automatically asks in-the-moment follow-ups based on how a person replies—prodding deeper, clarifying terms, and capturing precise context. Learn more about how this works on our automated AI follow-up questions feature page.

  • Civil Servant: “It’s been challenging.”

  • AI follow-up: “Can you tell me more about what specific challenges you’ve faced while working remotely?”

How many followups to ask? Two or three smart, context-driven follow-ups are usually enough to get full clarity. With Specific, you can set the number or let the AI move forward when it’s gathered enough info—so respondents aren’t stuck answering the same thing repeatedly.

This makes it a conversational survey: Instead of a static form, your survey becomes an engaging exchange—a real conversation that adapts and reacts, boosting response quality and depth.

AI survey response analysis is a breeze—even with loads of unstructured text—thanks to AI-powered tools that summarize, distill themes, and let you chat with the results. Dive into AI survey response analysis or our guide on analyzing responses to see how pain-free it can be.

These automated, intelligent followups are a new concept—try generating a survey yourself and experience the difference.

See this remote work experience in government survey example now

See how fast you can create a civil servant remote work survey, engage more respondents, and analyze deep feedback—powered by expert-built, conversational AI. Create your own survey now and discover the difference.

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Sources

  1. Central Statistics Office (Ireland). Remote Working in the Public Sector 2021

  2. CivicPulse. Benchmarking Remote Work in State and Local Government

  3. Time Magazine. Study on Productivity in Remote and Office-based Work (Police Staff Case)

Adam Sabla - Image Avatar

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.