This article will guide you how to create a civil servant survey about public feedback on new regulations. With Specific, you can build one in seconds—no experience needed.
Steps to create a survey for civil servants about public feedback on new regulations
If you want to save time, just click this link to generate a survey with Specific. Creating effective surveys with AI is surprisingly simple—here’s what it takes:
Tell what survey you want.
Done.
You don’t even need to read further—AI will craft your survey using expert knowledge, and it’ll ask relevant follow-up questions to gather deeper insights from respondents. To experiment with different types or customizations, try the AI survey generator for any survey you imagine.
Why public feedback surveys matter for civil servants
Many civil servants underestimate the difference an effective public feedback survey can make. When it comes to understanding the real-world impact of regulations, feedback isn’t just a checkbox—it’s a critical tool for better policy.
According to Pew Research Center, 63% of Americans believe public input leads to better policy decisions[1].
Yet only 19% feel the government listens to them[1]. That’s a massive credibility gap and a missed opportunity to build trust and improve results.
Without running these surveys, you risk pushing through regulations that don’t reflect people’s realities or meet their needs. This can result in limited buy-in, opposition, or unintended consequences down the line. The importance of civil servant recognition surveys and the benefits of civil servant feedback go far beyond box-ticking—they actively shape smarter, more accepted regulations.
And in our experience, surveys done right become the bridge between policymakers and real people’s day-to-day experience.
What makes a good survey on public feedback on new regulations?
To consistently gather accurate and honest feedback, focus on effective survey design. This is where best practices pay off:
Clear, unbiased questions. Avoid leading or confusing wording; keep language simple and direct.
Conversational tone. Invite honest responses—when people feel at ease, they open up more.
Use a mix of question types. Combine open, closed, and scale-based questions to get depth and clarity[2].
You’ll know a good survey by the quantity and quality of responses. High quantity means people are willing to participate; high quality means the insights are actually useful—and both are vital.
Bad practices | Good practices |
|---|---|
Leading questions | Neutral, open language |
Jargon-heavy wording | Simple, accessible terms |
No follow-up questions | Smart follow-ups for clarity |
For more details, check survey design best practices recommended by experts[2], and look for even more example civil servant survey questions and tips.
Question types and examples for civil servant surveys on public feedback
The right mix of formats brings out more usable answers. Here’s how each question type shines:
Open-ended questions let respondents explain their views in their own words, perfect for exploring “why” behind opinions or uncovering new issues you haven’t thought of. Use these sparingly to avoid survey fatigue; they work best early or when a nuanced answer is needed.
What concerns, if any, do you have about the new regulation?
Can you suggest improvements to the proposed changes?
Single-select multiple-choice questions simplify participation, are easy on mobile, and create structured data to compare sentiment at a glance. Ideal when the answer choices are clear and mutually exclusive.
How clear are the objectives of the new regulation to you?
Very clear
Somewhat clear
Not clear
I’m not familiar with it
NPS (Net Promoter Score) question is fast, well-understood, and benchmarkable. Great when you want a quick health check on overall sentiment—try a dedicated NPS survey for civil servants here. Example:
On a scale of 0-10, how likely are you to recommend this regulation to colleagues or stakeholders?
Followup questions to uncover "the why": Here’s where AI shines—after a closed or NPS question, automated followups can ask why someone chose their answer. This uncovers motivation, concern, or support and delivers more actionable insight.
What made you choose that rating?
What do you think would improve your experience?
For a deep dive into even more question types, followups, and usage tips, browse our guide to composing effective public feedback survey questions for civil servants.
What is a conversational survey?
A conversational survey feels like a real two-way exchange. Rather than bland forms, respondents chat with an AI that adapts to their responses, asks probing questions, and clarifies ambiguities in real time. This keeps people engaged—far more so than cold, static question lists.
Traditional/manual survey creation is a slog: writing every question, wrangling the order, and hoping for the best. With AI survey generation (especially through Specific), you just describe your needs and the tool instantly suggests a tailored survey that combines expert logic and conversational best practices. That’s a complete mental offload compared to manual survey design.
Manual surveys | AI-generated surveys |
|---|---|
Static forms | Dynamic, chat-like experience |
No follow-up questions | Smart, contextual follow-ups |
Hard to scale | Instant to create, easy to scale |
Why use AI for civil servant surveys? AI-generated surveys—like those built with Specific—ensure every respondent gets a personalized, thoughtful conversation. For civil servant feedback on new regulations, that means richer answers, higher engagement, and surveys that adapt to the nuance of each conversation. You can explore different variants of an AI survey example in our resources, including conversational and traditional formats.
Specific delivers a best-in-class user experience for conversational surveys, so feedback feels effortless and engaging—for both you as the creator and every respondent. To learn steps and options, check our how-to guide for survey creation and analysis. For editing your survey in natural language, try our AI survey editor.
The power of follow-up questions
Follow-ups are what elevate a civil servant feedback survey from generic to genuinely insightful. With tools like Specific’s automatic AI follow-up questions, every survey becomes a conversation, not just one-way data entry.
AI uses the respondent’s own words and context from previous replies to ask smart, relevant follow-ups instantly—like an expert researcher in the loop. This means you get the full story, richer context, and actionable reasons rather than cryptic partial answers. Automated followups also massively cut admin time, replacing slow, manual “clarification” emails or calls. The conversation feels natural, not robotic.
Civil Servant: I think the new regulation might create challenges.
AI follow-up: Could you share what specific challenges you believe might arise?
How many followups to ask? Usually, 2–3 smart follow-up questions are enough to dig out real drivers and stories. In practice, you want to balance depth with respondent patience. Specific gives you flexible settings—automatically skipping or continuing followups as appropriate, so you never frustrate people.
This makes it a conversational survey: Instead of a dead-end, every answer becomes the start of a real, two-way exchange.
Analyze responses with AI: Even though you’ll collect lots of unstructured insights, using Specific makes it easy to analyze everything—summarize, search, and chat about qualitative responses with our AI survey response analysis tool or read more on how to analyze feedback from civil servant surveys.
Automated, smart followups are a new experience—if you haven’t tried it, generate a survey now and see the impact for yourself!
See this public feedback on new regulations survey example now
Create your own survey in seconds and experience the difference that a truly conversational, AI-powered approach makes for collecting actionable civil servant feedback.