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How to create civil servant survey about environmental concerns and climate action

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Adam Sabla

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Aug 22, 2025

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This article will guide you through how to create a civil servant survey about environmental concerns and climate action. With Specific, you can build comprehensive surveys in seconds—just generate your survey here and customize as needed.

Steps to create a survey for civil servants about environmental concerns and climate action

If you want to save time, just generate a survey with Specific—it couldn’t be easier. Here’s the process:

  1. Tell what survey you want.

  2. Done.

You honestly don’t need to read any further—the AI will create the survey for you, tapping into expert knowledge and best practices. It even knows to ask respondents smart followup questions, so you get truly useful insights every time.

Why surveys on civil servants’ environmental concerns matter

If you’re overlooking civil servant surveys about environmental concerns and climate action, you’re probably missing a goldmine of insight—and a chance to actually move the needle on public policy. Here’s why they matter:

  • Policy impact: Civil servants are on the front lines of implementation. Their feedback drives changes that actually work in practice, not just on paper.

  • Engagement: When you include civil servants, you foster visibility and a sense of ownership in environmental initiatives.

  • Up-to-date attitudes: Frontline opinions shift rapidly as new policies roll out, global events unfold, or new technologies emerge.

The numbers are striking: a 2025 Eurobarometer survey found that 81% support the EU’s climate neutrality goal by 2050, and 88% support investing in renewables. That’s broad buy-in for ambitious action, but the intricacies—hesitations, barriers, practical ideas—come from civil servants’ unique perspectives. [2]

If you’re not running these surveys, you’re missing early warnings, hidden resistance, and the grassroots creativity that shapes better, more resilient policies. That’s why understanding the importance of civil servant recognition surveys and the benefits of civil servant feedback is critical for lasting environmental progress.

What makes a good civil servant survey about environmental concerns and climate action?

Great surveys don’t just gather data—they spark conversation, build trust, and produce actionable insights. Here’s what separates the truly effective ones:

  • Clear, unbiased questions: Avoid loaded language or assumptions. Make each prompt understandable and neutral.

  • Conversational tone: Civil servants respond more openly when questions feel approachable and human, not like a bureaucratic form.

  • Follow-ups for depth: Don’t just settle for a surface reply—prompt for details, reasons, and personal experiences.

Bad practices

Good practices

Overly formal, jargon-filled questions

Conversational, plain-language tone

Biased or leading questions

Neutral, open-ended prompts

No room for explanation

Flexible follow-ups for richer insight

The real measure? The quantity and quality of responses. You want both: high participation, and honest, detailed answers you can actually use.

Question types and examples for civil servant surveys about environmental concerns and climate action

Choosing the right question types is half the battle. Let’s look at a variety of formats that surface the best insights from civil servants tackling climate issues.

Open-ended questions give respondents room to express nuance, propose novel ideas, and share concerns you never considered. Use them at the start or after multiple choice for richer context. For example:

  • What’s the biggest challenge you face in implementing climate-related policies?

  • Describe a successful initiative you participated in regarding environmental sustainability.

Single-select multiple-choice questions are great when you need structured feedback or easy reporting—but should always allow an “Other” or “Explain” prompt for full stories. Example:

Which environmental area do you believe needs the most urgent action within your department?

  • Energy efficiency

  • Waste reduction

  • Water management

  • Biodiversity protection

NPS (Net Promoter Score) question helps measure overall sentiment—are your civil servants climate policy promoters, passives, or detractors? Use after collecting qualitative input for benchmarking. You can generate an NPS survey for civil servants about environmental concerns and climate action instantly. Example:

On a scale of 0-10, how likely are you to recommend your department’s climate efforts as a model to other government agencies?

Followup questions to uncover "the why": Use followups when you need to get past a generic answer and discover underlying motivations, barriers, or real-life context. For instance, if someone says “waste reduction is hardest,” you can ask, “What makes waste reduction particularly challenging in your role?” Example:

  • Can you tell me more about the obstacles you mentioned?

  • What resources would make it easier to drive climate action in your area?

If you want to dive deeper and explore the best questions or get tips on how to phrase them for actionable insight, check out our guide: best questions for civil servant survey about environmental concerns and climate action.

What is a conversational survey?

A conversational survey is designed to feel like a natural, back-and-forth exchange. Instead of a cold, static form, respondents chat with the AI, who asks clarifying questions, probes gently for detail, and reacts in real time. This dynamic approach makes the survey more engaging, raised response rates, and creates space for rich, nuanced answers.

Let’s stack AI survey generation against traditional, manual methods:

Manual Surveys

AI-Generated Surveys

Static, form-based questions

Conversational, adaptive questioning

Hard to personalize or expand

Real-time followups for deeper context

Slow to create and analyze

Ready in seconds, instant AI analysis

Limited respondent engagement

High participation, better data quality

Why use AI for civil servant surveys? AI survey generators take out the guesswork—drawing on research-backed techniques and current best practices to tailor every question, followup, and data summary. With a tool like Specific’s AI survey generator, you design smarter interviews and get rapid feedback, with none of the tedium.

That’s why Specific offers best-in-class user experience for conversational surveys—making the feedback process smooth, adaptable, and even enjoyable for both the survey creator and the civil servant respondents. If you want a detailed walk-through, see our guide on how to create a survey with AI.

The power of follow-up questions

Follow-up questions are the secret sauce of effective conversational surveys—a feature Specific nails with AI-powered, real-time context. Instead of accepting vague replies, the AI keeps the conversation going, drawing out the why, how, and what’s next. If you want more on this, see our explanation of automatic AI followup questions.

Here’s what happens if you skip follow-ups:

  • Civil servant: “Sometimes it’s hard to get people involved.”

  • AI follow-up: “Could you tell me more about what makes engagement difficult in your department?”

Without that followup, you’d just log a vague frustration instead of discovering actionable details. Automated probing saves days of back-and-forth emails—and everything stays streamlined, insightful, and human.


How many followups to ask? Typically, two to three followups are enough to get the picture. You can always let Specific move on to the next question if the respondent’s answer gets you what you need—this setting is fully customizable.

This makes it a conversational survey: Each response shapes the next question, so participants feel heard, not just processed by a machine.

AI survey response analysis is just as easy—use AI to analyze all those open-ended, free-form responses in seconds. Wondering how? See our explainer on how to analyze survey responses with AI.

Automated followup questions are a completely new way to get real insights—try generating a survey and see how powerful this feature is in action.

See this environmental concerns and climate action survey example now

Experience how easy it is to gather powerful, in-depth insights from civil servants—start your survey now and benefit from enriched feedback, engaging AI conversations, and instant response analysis.

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Sources

  1. Environmental Protection Agency (Ireland). Climate Attitudes and Literacy in the Civil Service (CALCS), 2025.

  2. European Commission. Special Eurobarometer on Climate Action, 2025.

  3. Office for National Statistics (UK). Public attitudes to the environment and climate change, 2024.

Adam Sabla - Image Avatar

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.