Here are some of the best questions for a tenants survey about pest control and practical tips on how to create them. With Specific, you can generate your own targeted survey in seconds—letting you dig deeper into what really matters.
10 best open-ended questions for tenants survey about pest control
Open-ended questions are your go-to for uncovering genuine tenant experiences with pest control. These let people describe problems in their own words, making it easier to understand recurring issues, emotional impact, and if interventions worked. Adding a few of these to your survey gives you rich context you couldn’t get otherwise—especially if you use follow-up questions as part of a conversational survey.
Can you share any recent pest-related issues you've experienced in your unit or the building?
How did you first notice the pest problem, and what actions did you take?
What kinds of pests (insects, rodents, etc.) have you encountered most often?
How did the presence of pests impact your daily life or comfort at home?
What do you think caused or contributed to the pest issue in your apartment?
Have you reported pest problems before? If yes, what was the response from management?
What solutions have you tried yourself to manage or eliminate pests?
How effective was the most recent pest control intervention from management or professionals?
What additional support or changes do you wish the property management would provide?
Do you have any suggestions to prevent pest problems for you or other tenants in the future?
Tenants’ answers help you uncover the kind of root causes and frustrations that basic checkbox surveys always miss. In fact, research shows that AI-powered, conversational surveys achieve completion rates of 70-90%, versus just 10-30% for traditional forms—and most of that advantage comes from using flexible, open-ended questions that adapt in real-time. [1]
The best single-select multiple-choice questions for pest control surveys
Sometimes you need quantifiable data—especially if you want to spot trends or report results to management. Single-select multiple-choice questions work best when you’re looking for quick data points or want to open up more in-depth follow-ups. They’re easier for busy tenants, lower dropout rates, and can quickly surface hot topics needing a deeper dive with follow-up questions.
Question: How frequently have you experienced pest issues in your unit over the past year?
Never
Once
2-3 times
More than 3 times
Question: Which of the following best describes the type of pests you've encountered?
Insects (cockroaches, ants, bedbugs)
Rodents (mice, rats)
Other
Question: How satisfied are you with the property's response to pest issues?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
When to followup with "why?" When a tenant chooses an option like “Somewhat dissatisfied,” follow up with “Why did you feel dissatisfied with how pest issues were handled?” These “why” questions transform vague ratings into actionable feedback, surfacing pain points or missed opportunities.
When and why to add the "Other" choice? If tenants can’t find their experience in the defined choices, “Other” lets them explain—these responses often help you spot blindspots you hadn’t considered. Smart follow-up questions after “Other” can reveal unique or emerging issues you might be missing.
Should you use NPS for pest control surveys?
NPS (Net Promoter Score) is usually used to measure customer loyalty, but it adapts well for property management. Asking tenants how likely they are to recommend the property (considering factors like pest control) is a great gauge of overall satisfaction. It puts complaints, praises, and pain points into context. Create an NPS pest control survey instantly for more actionable insights.
The power of follow-up questions
Asking follow-ups is the key to making each response meaningful, and automated AI followup questions make things even smarter. With Specific, the AI probes deeper—clarifying, challenging, or requesting examples—so every ambiguous statement gets rich detail. This isn’t just efficient. AI follow-ups actually save time: no more chasing down tenants over email or dealing with vague responses after the fact. Respondents feel heard, not interrogated, and you walk away with qualitative insights that drive decisions.
Tenant: "I’ve had issues with bugs."
AI follow-up: "Can you describe what types of bugs you encountered and when you noticed them most?"
How many followups to ask? The sweet spot is 2–3 follow-ups. That’s enough to clarify, gather practical details, or ask for concrete outcomes, while still respecting people's time. With Specific’s AI, you can choose how persistent the follow-up logic should be—or set it to skip once you collect what you need.
This makes it a conversational survey. The survey feels less like a form and more like a friendly conversation, increasing both completion rates and answer quality.
Analyzing survey responses with AI is a breeze. Even if you get hundreds of long responses, our AI tools can turn them into actionable findings. Read here about AI survey response analysis and see how easy it gets—by using conversational summaries, key themes, and more.
Curious how much richer your insights can be? Try generating your own survey and experience the power of smart follow-ups in action.
How to write ChatGPT prompts for pest control survey questions
Want to craft your own questions or refine them with GPT? Try this simple prompt to get started:
Suggest 10 open-ended questions for tenants survey about pest control.
But prompts work even better when you give more background. For example, add context about building type, recent pest control events, or tenant demographics:
I am a property manager of a large apartment building. Our tenants have had mixed feedback on pest control this year, with complaints focusing on rodents in the basement and insects in kitchens. Suggest 10 open-ended questions to gather feedback for future improvements.
Once you have a list, categorize for structure:
Look at the questions and categorize them. Output categories with the questions under them.
Pick the categories most relevant to you, and dive deeper:
Generate 10 questions for the categories “tenant experience” and “effectiveness of pest control response.”
Always iterate based on your real needs. For a quick, expert-made survey, our AI survey generator saves time while keeping things customizable with natural language tweaks.
What is a conversational survey—and why use AI for tenant feedback?
Unlike static survey forms, a conversational survey guides participants through a natural dialogue—unpacking experiences, clarifying responses, and asking context-aware follow-ups, just like a skilled interviewer. This modern approach is revolutionizing feedback in property management, where tenant frustration or praise can hide in the details of their story.
Manual Surveys | AI-Generated Surveys |
|---|---|
Rigid forms, no clarifications | Adaptive: asks clarifying or follow-up questions as needed |
Slow to deploy, tough to adapt | Quick to generate; evolves with just a chat command |
Harder for tenants to complete, low engagement | Conversational, higher engagement |
Hard to analyze open-ended answers | AI summarizes, tags, and extracts key insights instantly |
AI-powered survey creation isn’t just a timesaver—it unlocks better outcomes: surveys go live faster, adapt in real-time, and yield better participation. AI surveys reach completion rates of up to 90%—massively outperforming forms—because they feel like a real conversation. [1] Plus, AI can rapidly analyze large text responses to highlight actionable insights. [2]
Why use AI for tenants surveys? First, AI-powered survey tools like Specific let you create surveys that actually listen—clarifying, probing, and summarizing like a seasoned researcher. Second, you can adapt questions, tone, or depth instantly, making feedback collection feel less like a boring chore and more like a service. Check out our step-by-step guide to creating a pest control survey for tenants for hands-on tips.
When we say Specific offers best-in-class conversational survey experiences, it's not just the user interface, but how the interview adapts—building trust with tenants and delivering usable, honest feedback. After all, it’s not just collecting data—it’s building a partnership with your residents.
See this pest control survey example now
Transform your tenant surveys with adaptive, engaging questions and AI-powered follow-ups—unlocking faster insights and richer context. Experience how easy it is to gather honest, actionable feedback and make decisions with confidence today.