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Best questions for student survey about math support services

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Adam Sabla

·

Aug 19, 2025

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Here are some of the best questions for a student survey about math support services, plus tips on how to design them for deeper feedback. Whether you want to uncover what’s working or need specific insights, you can quickly generate a survey using Specific—no manual drafting or second-guessing required.

Best open-ended questions for student survey about math support services

Open-ended questions help us dig into the “why”—surfacing nuanced feedback, revealing obstacles, and unearthing student perspectives we might otherwise miss. They’re best used when we want to understand experiences, perceptions, or ideas without boxing students into predefined answers.

  1. How would you describe your overall experience with the math support services available at our school?

  2. Can you share a specific example of a time when the math support services were helpful to you?

  3. What challenges, if any, have you faced when trying to access math support services?

  4. If our math support services could change one thing to better support you, what would it be?

  5. How do you prefer to receive math support—one-on-one, in group sessions, online, or another format?

  6. What motivates you to seek out math support, and what discourages you from using it?

  7. Are there particular topics or types of math problems where you wish you had more support?

  8. How have math support services influenced your confidence and performance in math classes?

  9. What suggestions do you have to make math support services more accessible or effective?

  10. Is there anything else you’d like us to know about your experience with math support at our school?

We know from recent research that targeted and accessible math support, including AI-powered tutors and active learning, measurably boosts achievement and engagement in students [1][2][3]. Designing open-ended questions helps clarify what works best for your students, and where gaps remain.

Best single-select multiple-choice questions for student survey about math support services

Single-select multiple-choice questions shine when you need to quantify responses, benchmark satisfaction, or spot patterns quickly. They’re a gentle way to begin the conversation, making it easy for students to share initial impressions—before we dig deeper with follow-ups.

Question: How often do you use math support services at our school?

  • Never

  • Rarely

  • Sometimes

  • Often

  • Very often

Question: Which type of math support service have you found most beneficial?

  • One-on-one tutoring

  • Group study sessions

  • Online resources/tutoring

  • Drop-in math help center

  • Other

Question: Overall, how satisfied are you with the math support services provided?

  • Very dissatisfied

  • Dissatisfied

  • Neutral

  • Satisfied

  • Very satisfied

When to follow up with "why?" Always follow up with “why?” after a student selects a positive or negative response—this uncovers the specific factors influencing their experience. For example, if a student chooses “Dissatisfied,” following up with: “Can you share why you feel dissatisfied with math support services?” helps us understand what’s missing or not working.

When and why to add the "Other" choice? Add “Other” when your provided options may not be exhaustive. If a student selects “Other,” use a follow-up question: “What other type of math support have you found useful?” These write-in answers often lead to unexpected insights about unmet needs or innovative ideas.

NPS survey question for student feedback on math support services

Net Promoter Score (NPS) is a gold standard in feedback surveys worldwide—simple, comparative, and laser-focused. For math support services, it helps us benchmark loyalty and satisfaction in a single number: “How likely are you to recommend our math support services to a friend or classmate?” Students answer on a 0–10 scale, and we follow up to ask why they picked that number. This reveals both fans (“promoters”) and dissatisfied students (“detractors”), so we can learn what makes the difference. Try the NPS survey builder for students about math support.

The power of follow-up questions

Follow-up questions are where conversational surveys shine—Specific’s real-time AI automatically asks smart, on-topic follow-ups, just like a live interviewer. It listens to what the student says, then explores context, examples, and reasons in the moment. That’s a night-and-day leap beyond old-school, one-and-done survey forms! For more on this, read about our automated follow-up questions feature.

  • Student: “I used the math center but didn’t get much help.”

  • AI follow-up: “Can you tell us more about what wasn’t helpful? Was it the tutoring style, the topics covered, or something else?”

How many followups to ask? Usually, 2–3 well-aimed follow-up questions are enough to get the context you need. But there’s no advantage in overdoing it—Specific lets you set limits or automatically move on once you’ve got the information you set out to collect.

This makes it a conversational survey: AI follow-ups turn static surveys into two-way conversations—just like a chat with a thoughtful teacher or coach.

AI response analysis, text summarization, and themes: Specific makes it easy to analyze open-ended responses, even with loads of unstructured input. You can summarize, extract key themes, and even chat with the AI about your findings in plain English.

These automated follow-up questions are genuinely innovative—try building a survey and witness the difference. It’s the fastest way to move from surface responses to deep, actionable feedback.

How to prompt ChatGPT for great student survey questions on math support

If you want to use ChatGPT (or any GPT-powered tool) to generate your own survey questions, start with a simple prompt:

Suggest 10 open-ended questions for student survey about math support services.

But the more context you provide, the better the output. For example, include details about your school, types of support you offer, survey goals, or previous challenges:

Our middle school offers peer tutoring, a math lab, and online homework support. We want to learn why students do or don’t use these services, what barriers exist, and which support methods they value most. Suggest 10 open-ended questions to uncover this information for a student survey about math support services.

Once you have a draft list, prompt:

Look at the questions and categorize them. Output categories with the questions under them.

Then, select the categories most relevant to your needs, and deepen your study:

Generate 10 questions for categories “Barriers to Access” and “Service Preferences”.

This structured approach leads to sharper, better-targeted survey questions.

What is a conversational survey (and why choose AI)?

Conversational surveys are a leap beyond Google Forms and dull checkboxes—they use AI to engage students in thoughtful back-and-forth, prompting richer responses and clarifying as they go. Instead of a form, it feels like a quick, supportive chat, making surveys less of a chore and much more insightful.

Manual Survey Creation

AI Survey Generation (Conversational)

Requires extensive editing, phrasing, and logic setup by hand

AI proposes expert questions instantly; just tweak in natural language

Static, one-size-fits-all questions

Dynamically adapts follow-ups for context and clarity

Low engagement; single pass with little probing

Conversational, with rich back-and-forth, boosting response quality

Hard-to-analyze qualitative (text) answers

Automatic AI summaries and themes, ready for action

Why use AI for student surveys? With an AI survey example geared toward student feedback, we minimize bias, save time, and maximize actionable insights. AI-powered conversational surveys adapt on the fly and make every student feel heard—an advantage not possible with static forms. Editors like Specific’s AI survey builder let anyone create, tweak, and launch detailed feedback flows in minutes, just by chatting.

If you want to see these features in action or dive deeper, check out this guide to building a student survey about math support services using Specific.

See this math support services survey example now

Ready to get meaningful insights from your students? Try the most effective conversational survey—see how quickly you can create your own math support services survey and discover what really matters to your students.

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Sources

  1. arxiv.org. AI-powered conversational math tutor improves mathematics outcomes in Ghanaian students.

  2. kappanonline.org. Math coaches and specialists linked to higher 4th grade math achievement in US elementary schools.

  3. Wikipedia. Research showing active learning improves student performance and reduces failure rates in STEM subjects.

Adam Sabla - Image Avatar

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.