Here are some of the best questions for a student survey about health services, and tips on how to create them. With AI-powered tools like Specific, you can generate smart, effective surveys in seconds—saving time and unlocking deeper insights.
Best open-ended questions for student survey about health services
Open-ended questions are essential if you want to truly understand student experiences and needs around health services. They let respondents share their perspectives in their own words, often uncovering unanticipated insights, richer context, and more meaningful feedback than rigid, closed-ended questions ever could. When you want depth, empathy, and detail, go open-ended—they’re proven to provide nuanced data that closed formats miss.[1][2]
What are your overall impressions of the health services currently offered on campus?
Can you describe an experience (positive or negative) you’ve had with the campus health center?
What health resources do you feel are missing or underrepresented at our school?
In your opinion, what could be improved about the process for booking health appointments?
How easy is it for you to get accurate information about available health services?
Are there any barriers you’ve encountered when seeking health support (e.g., cost, hours, privacy)? Please explain.
What makes you feel most supported by our health service staff?
If you could change one thing about the student health services, what would it be and why?
How well do you feel your mental health needs are addressed by current services?
Is there anything you wish the health center staff understood better about student life?
Open-ended items like these encourage creativity and expression, reveal unforeseen challenges, and help build empathy with students by understanding their real-life concerns. For institutions, these responses are gold—especially when paired with smart AI-powered follow-ups that delve even deeper. Surveys with a strong open-ended core almost always surface unexpected needs or validating context.[2][3]
Best single-select multiple-choice questions for student survey about health services
Single-select multiple-choice questions are perfect when you want to quantify opinions or quickly identify the most common experiences. They’re especially helpful for starting a conversation—sometimes, students open up more after first picking from a few clear options. Plus, these questions make data analysis straightforward.
Here are three example questions with choices:
Question: How satisfied are you with the availability of health appointments at your campus clinic?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
Question: Which type of health service have you used most in the past year?
General medical care
Mental health support
Sexual health services
Preventive care (e.g., vaccines, screenings)
None
Other
Question: How do you prefer to book health service appointments?
Online portal
Phone call
In-person at the clinic
I haven’t booked any appointments
When to followup with "why?" Any time you want more than just a statistic. For instance, if a student selects “Somewhat dissatisfied” with appointment availability, asking, “Why do you feel that way?” can uncover details about access issues, unclear policies, or staff shortages. Uncovering the “why” leads to actionable improvements.
When and why to add the "Other" choice? Always give space for edge cases or unique experiences. Adding “Other” ensures you don’t box students into preset answers, and the follow-up—“Please specify”—can reveal service gaps or innovative suggestions you hadn’t considered. This often results in valuable, unexpected insights that shape better health services.
NPS question for student survey about health services
The Net Promoter Score (NPS) is a classic measure of loyalty and advocacy. For student health service surveys, it helps you gauge how likely students are to recommend your campus health center to their peers. Since NPS is a simple, widely recognized benchmark, it’s an excellent addition—especially if you want to track improvements over time or compare your health offerings to those at other institutions. The NPS question, combined with a follow-up “why?”, gives both a clear metric and the important context behind it.
If you want to launch an NPS survey customized to students’ health service experiences, here’s a generator for a student health NPS survey.
The power of follow-up questions
Open-ended questions are a starting point, but their true power comes alive with follow-up questions—especially when they’re automatic, contextual, and genuinely conversational. We built Specific’s automated follow-up system to explore each answer in real time, just like an expert interviewer would. When respondents give short or unclear replies, AI-crafted follow-ups draw out detail, context, and reasoning. This leads to a much deeper understanding, without needing manual back-and-forth by email or extra effort from your team.
Student: “I don’t really use health services.”
AI follow-up: “Is there a reason why you haven’t used them? Are there specific barriers or just no need?”
How many followups to ask? Generally, 2–3 follow-ups are enough to dig into the context behind a student’s answer, while avoiding fatigue. Specific lets you set an automatic stop, so the conversation advances once you’ve got what you need—no wasted time or endless loops.
This makes it a conversational survey: The flow isn’t just Q&A—it’s adaptive, responsive, and feels like a real dialogue. Respondents open up more, and insights are richer as a result.
Survey response analysis, AI summary, qualitative insights: Don’t worry about analyzing all that unstructured feedback—AI-powered analysis tools (like these) make it easy to summarize main themes, identify trends, and even “chat” with the data for instant insights. This is a game-changer, turning what could be a manual, laborious process into a smart synthesis.
These smart, automated followups are transforming survey practices. Try creating your own survey and experience the difference for yourself!
How to prompt ChatGPT or GPTs to get great questions for student survey about health services
If you want to brainstorm brilliant questions beyond preset templates, start with a clear, targeted prompt. For an effective list of open-ended questions, try:
Suggest 10 open-ended questions for Student survey about Health Services.
The more context you give, the stronger and more relevant the questions will be. For example, explain your goals, target audience, or what you want to improve:
I am creating a survey for undergraduate students to evaluate campus health services, focusing on inclusivity, accessibility, and student mental health. Suggest 10 open-ended questions to uncover gaps and opportunities.
Once you have your questions, ask GPT to help organize them:
Look at the questions and categorize them. Output categories with the questions under them.
Then, if certain categories matter most, prompt GPT to go deeper:
Generate 10 questions for categories Mental Health Support, Accessibility, and Service Satisfaction.
This workflow keeps your survey focused, nuanced, and perfectly tailored to your students’ context.
What is a conversational survey? Manual vs. AI-generated
A conversational survey is a fundamentally different way of collecting feedback. Rather than a monotonous web form, it’s a two-way chat powered by AI, reacting in real time to every answer. It simulates the experience of speaking to a knowledgeable interviewer—responsive, thoughtful, and sometimes even empathetic. Unlike manual surveys, these are faster to build, more engaging for students, and provide richer insights because they adapt and ask smart follow-up questions on the fly.
Manual Survey Creation | AI-generated Conversational Survey |
Static forms and set questions | Adaptive, personalized conversations |
Manual design and testing | Instant survey creation with prompts |
Limited follow-up options | Automated, context-aware follow-ups |
Manual analysis of responses | AI-driven summary and insights |
Less engaging for students | Feels like natural chat—higher engagement |
Why use AI for student surveys? You gather more candid, informative feedback with less effort. Students are conditioned to chat, not fill out forms, and our AI survey example tools create a smoother, friendlier user experience. You get custom surveys, quick edits (especially with the AI survey editor), full context, and actionable insights in a fraction of the time.
Specific leads the way in student health surveys. Our conversational survey experience is best-in-class—engaging, mobile-friendly, and equipped with powerful AI tools to help you build and launch your next feedback process intuitively.
See this health services survey example now
Want to create a smarter, more insightful student health services survey? Get deeper and richer feedback with conversational AI-powered surveys—see the difference and elevate your student health research experience now.