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Best questions for power user survey about integration needs

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Adam Sabla

·

Aug 28, 2025

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Here are some of the best questions for a Power User survey about integration needs, plus tips on creating surveys that get powerful insights. With Specific, you can build an AI survey in seconds—no guesswork, just actionable data.

The best open-ended questions for a Power User survey about integration needs

Open-ended questions give Power Users the space to voice their real workflows, pain points, and wishes. They’re unbeatable when you want nuanced stories rather than surface-level data. Use them when you’re mapping real-world processes, gathering qualitative feedback, or discovering unexpected needs.

  1. What integrations do you currently rely on to get your work done?

  2. Can you describe a time when you wished two of your tools worked together seamlessly?

  3. Which apps or platforms do you find hardest to connect with your current system?

  4. How do integration gaps affect your productivity or workflow?

  5. What data or functionality do you wish you could sync automatically between your main tools?

  6. What manual tasks take up the most time because of missing integrations?

  7. Which integrations, if added, would make you consider using our product more?

  8. Are there any “workarounds” you regularly use because integration is lacking?

  9. How would your ideal integration work from start to finish?

  10. Have you experienced any data errors or issues due to poor integration? What happened?

When we enable open expression, the hidden context and overlooked bottlenecks surface. And those are gold for product and platform teams looking for smarter integration strategies.

It’s worth noting that 95% of IT leaders report integration hurdles actively impede AI implementation—so every story or complaint from a Power User can reveal a major obstacle or a fast lane for your product roadmap. [3]

The best single-select multiple-choice questions for a Power User survey about integration needs

Single-select questions shine when you want a snapshot, quick quantification, or an easy gateway into deeper feedback. Sometimes, picking from short choices helps Power Users reflect or clarify with less friction—then you dig deeper with a follow-up.

Question: Which integration is most critical to your daily workflow?

  • CRM (e.g., Salesforce, HubSpot)

  • Project management (e.g., Asana, Jira, Trello)

  • Analytics or BI tools (e.g., Tableau, Looker)

  • Other

Question: How often do integration issues disrupt your tasks?

  • Daily

  • Weekly

  • Monthly

  • Rarely/Never

Question: Which method do you currently use most for handling integration gaps?

  • Manual copy-pasting

  • Use of scripts or automation tools

  • Ask team/IT for help

  • Accept missing data

When to follow up with “why?” It’s key to follow up a single-select question with “why?” anytime you want the story behind the choice. For example, if a Power User picks “Manual copy-pasting,” asking “Why do you rely on manual methods instead of using automation?” could reveal a missing integration, a poorly documented API, or reluctance due to past data errors.

When and why to add the "Other" choice? Add "Other" when you know you can’t anticipate every tool, process, or situation—a frequent reality in integration-driven workflows. Following up on “Other” responses opens the door to insights or niche needs you hadn’t even considered. These often point to the hidden 20% of pain with 80% business impact.

The numbers here speak volumes: 73% of customer experience software users struggle to integrate their tools…and over half still require manual entry. Every single-select and open-ended follow-up helps map that struggle, revealing where automation could deliver real gains. [2]

Should you include an NPS question?

NPS stands for Net Promoter Score, a standard measure of user loyalty and satisfaction—especially relevant for Power Users, who often influence adoption and retention. Including an NPS question in an integration needs survey helps correlate integration satisfaction with overall advocacy. When integration is seamless, promotion rates tend to rise—but bottlenecks can quickly turn champions into detractors.

If you want to try a ready-made NPS for Power Users about integration, use this NPS survey generator for instant setup.

The power of follow-up questions

The difference between a forgettable survey and a goldmine of context? Follow-ups. We let AI generate follow-up questions automatically, responding in real time to a Power User’s answer. Find out how it works in detail in our feature guide on AI follow-up questions.

This AI-driven probing takes surveys from static to conversational. Here’s what can happen if you skip it:

  • Power User: “Sometimes integrations don’t work right.”

  • AI follow-up: “Can you describe which integration failed, and how it impacted your project?”

Without the follow-up, you have a vague complaint; with it, you get actionable specifics.

How many follow-ups to ask? Two or three are usually plenty—just enough to uncover root causes or details, but not exhaust or bore your respondent. With Specific, you can set this limit, and even let users skip to the next question when enough context is collected.

This makes it a conversational survey. A real, back-and-forth exchange—richer than any static form.

AI survey response analysis: It’s easy to analyze all these rich, unstructured responses using AI. Check out how we automate this in our guide to AI-powered survey analysis.

These automated AI follow-ups are still a novel concept. Give them a try—generate an AI-powered survey and see the difference a real conversation makes.

How to prompt ChatGPT or another GPT to create great Power User integration survey questions

Want to draft your own survey questions with ChatGPT or another GPT model? Start with a straightforward, open prompt:

Suggest 10 open-ended questions for Power User survey about integration needs.

But AI works best when you give it more context. Add project details or your desired insights, like this:

I’m designing a survey for Power Users of project management software to understand their integration needs and blockers when connecting to CRM and BI tools. What are the top open-ended questions that would give us actionable feedback for the product team?

After generating questions, ask the AI to help you organize them:

Look at the questions and categorize them. Output categories with the questions under them.

Examine those categories—maybe “Data transfer,” “Workflow automation,” and “Error handling” stand out. Drill deeper by prompting:

Generate 10 questions for categories Data transfer, Workflow automation, and Error handling.

Rinse and repeat across the survey design process—AI can rapidly accelerate thoughtful questionnaire development.

What is a conversational survey?

A conversational survey feels like a dialogue with a real person—not a stale, rigid form. Instead of dropping all questions at once, the AI engages respondents with tailored, responsive prompts, asking follow-ups and going deeper based on the answers. This is where AI survey generation stands apart from manual survey creation.

Here’s a quick comparison:

Manual Survey

AI-Generated Conversational Survey

List of static questions, no follow-up

Dynamic, context-aware follow-ups in real time

Tedious manual creation

Survey built in seconds using prompts

Hard to analyze open-ended responses

Instant AI summaries and category tagging

Boring forms, low engagement

Feels like a chat, higher completion rates

Why use AI for Power User surveys? Because Power Users have rich stories and complex needs—getting real insights means two things: asking great questions and following up on the fly. AI enables both. It also saves hours on analyzing responses, thanks to instant summaries and filterable topics. For seamless survey experiences, check our guide to creating Power User integration surveys—conversational, context-aware, and fast.

With Specific, conversational surveys offer best-in-class UX. That means smoother, less frustrating feedback for your users and deeper insights for your team. It’s a win on all sides.

See this integration needs survey example now

Get inspired by an AI-powered Power User survey—see how rich, actionable feedback flows when surveys are built to start conversations. Uncover hidden integration issues, map productive workflows, and find growth levers you won’t catch with old-school forms. Try it and experience the best in conversational, context-driven feedback.

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Sources

  1. SuperAGI. Maximizing productivity with AI: Advanced strategies for using AI survey tools in your business.

  2. MM-AIS. New survey reveals 73% of CX software users struggle with data integration.

  3. Integrate.io. Data integration adoption rates in enterprises.

Adam Sabla - Image Avatar

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.